This review is based strictly on the customer service because I ended up not needing anything done…read moreto my car. So with the cold weather I had to put air in my tiers. After a couple of days a coworker mentioned to me that I need air in my tire. I figured there must be a small leak in one of the tires because I had just put air in the tire. Called K&K Auto & Tire and they told me to come down whenever to look at the tiers. The man on the phone was friendly and told me to take my time getting there. So already I felt better about bringing my car there. Once I arrived at K&K I walked right in and they were able to help me. It turns out I didn't need air in the tiers, but because the spot I was parked in at work was on a slant it gave the illusion that the tire was low on air. After putting a little bit more air in all my tiers I wasn't charged for anything and was on my way, with tip of course. Great customer service! It was fast and I appreciate that they didn't charge me for taking up their time with a false alarm tire repair. Bottom Line: Great customer service! I will defiantly be back when I actually have a to replace my tires!

Simply put, they are the best. They are efficient, friendly, and honest. They know their stuff. I…read morerecently bought a drink for the friend who recommended them to me.

This tire shop open a year, came here to have my tires balanced. The price is reasonable compare to…read moreother tire shops. They also sell new tires and repair flats and balanced tires. I had a four tires balanced, Jose was quick and efficient doing my tires. The balanced of tires was spot on. They open late which is a plus.

Several months ago, I had a flat tire on a Saturday night. My car does not have a spare. I called…read moreAAA and while I waited for them, I searched for some help online. I found the Friendly Tire Shop, called them and had the car towed there. Several men ran out and immediately removed the tire, took it inside and repaired it. The process was seamless and the cost very reasonable. Did I mention my daughter was getting married the next morning, so they really saved the day!

Abdool, Christian and their staff are the best. They expertly service my car while managing to keep…read moremy costs manageable. I highly recommend them for all and any repair and maintenance work.

My tires were feeling shaky and unstable so I headed here for a quick check. I learned my tires…read morewere worn down pretty bad. I purchased two new tires and placed on the front and moved my front tires to the back. He topped off my oil for free!!! I was out within one hour. That was $354 well spent. I have no complaints with Pep Boys!

Dealt with Chris,…read more He was honest to me and has earned my business and I will tell all my friends about it. It is very hard now a days to find someone who is honest and will only charge you for what you need. Service was fast and the prices were fair. Thank you guys! I will be back!

I took my car here to be repaired after it was damaged in an accident. Chris did an amazing job!…read more All issues were addressed and my car looked brand new. He handled all aspects of the repair and was respectful, timely, and professional. I highly recommend this shop.

I came in early morning to get air in my tire before a road trip. The guys pointed out that my…read moretires in the front were looking a little dull and should be rotated. No charge! I'm so glad I stopped by Tire Town before my trip. Helpful, kind, and quick service!!!

Don't bring a classic car here unless you want to waste your precious time…read more No office, No cordiality, No talk before you are waved in like a dog to bring your car on a lift. They do not have proper alignment tools for a classic car when they KNEW the year and make beforehand. Wasted gas, wasted time. My Transmission shop made a mistake recommending them.

Called around 5 PM today after finding a nail in my tire, and even though they were closing at 6,…read moreFrank and Steven were very accommodating and got me taken care of quickly. Their staff patched my tire and I was back on the road in no time! I've been coming to Cross Island Tire & Wheel for the past 6 years for all my tire needs. Great service, friendly staff, and always willing to help. Highly recommend!

I needed one run-flat tire and had already gone to two different locations with no luck. When I…read morecame to Cross Island Tire, they told me they had one available for $100 which was great. I was actually prepared to buy four tires since I couldn't find just one used run-flat anywhere else. The service was awesome, quick, easy, and the guys were really nice. The location is a little tricky to get out of, but getting in wasn't a problem. Overall, I have no complaints and would definitely go back if I needed to.

I called this shop for advice on buying a used car. He was honest with me and saved the day because…read moreI was ready to pay out money before I even had the car inspected. His advice was so helpful. The owner, Frank, and his very professional and expert staff have fixed my friends' cars with reasonable prices and with great timing. I highly recommend this auto shop. Thank you Frank and staff!!!!!

So we've all been there, check engine light comes on along with other issues. Anxiety sets in as…read moreyour auto is an extension of your life. So your local go to mechanic gives you a quote. As a layman not knowing what is truly involved, you question?! So I proceed with their recommendation. However I take a ride down to put my own eyes on progress. What they did was justified on so many levels!! Frank owner Kenny his lead tech are truly great honest and caring humans. I highly recommend them" you won't go wrong"

I'll start by saying I am a brand new Long Island resident, and I'm in the middle of the (arduous)…read moreprocess of setting up my new network. Doctors, gym, manicurist, mechanic. The lot. It can feel like you're back in kindergarten sometimes, walking into new places with new people where you don't really know where to start - 'hello, I'm new here, can you help me?' It can be intimidating as a newcomer to a neighborhood when you're trying to set up all your new connections. You're not sure where to go, who to trust, or whether it will be worth spending your hard earned money somewhere. I am a first time car owner, and needed to set up a mechanic - starting with my NY State inspection. I'll make this very clear - I know nothing, absolutely nothing about cars or inspections and I had no idea what to expect. So, naturally, when I saw five star review after five star review for Ralph and his team, I knew this place had to at least be a good place to start. Ralph is just as affable, warm, and down to earth as his reviews describe. While I was waiting for my inspection to finish, a regular customer came in. He wasn't quite sure about something on his statement, and I overheard Ralph helping him break down his 'balance owed' with the patience and kindness that only a seasoned professional (or parent) could display. Howie went to fetch my car in the freezing cold - even though I'd parked it a little ways away because I couldn't figure out the street parking - and had me on my way in fifteen minutes. You're a champ, Howie, sorry about the walk! I always always try to buy local, and support local business owners. They are the fabric that make up our communities, and to be quite honest, it's just nicer to deal with someone who talks to you like a human, rather than just another customer in a multi million dollar corporation. These guys are a shining example of what it is to be a really great local business in a bustling community. I will be delighted to return to this shop. Thank you Ralph and team.

DO NOT USE THIS SHOP!!! 2-3 years ago, I took a car there with a simple issue. I was not…read moremechanically educated then and they not only told me I needed two of the same part, they also charged me $400 in parts and labor for each. For a total of $800. The part cost $20-30(Crankshaft position sensor) and was a 5 minute job when I did it today. 1 Bolt, two clips, right on the front of the engine, easily accessible. I will never recommend this place. They also told my sister that the brake dust on her rims was from rusted brakes and that they were a safety hazard. LIE. Rotors, calipers, and pads were replaced under a year ago and there is only superficial rust on some parts. These people may try to scam you. Find a new mechanic.

Tires needed work. Excellent service, friendly and cordial staff, spacious and comfortable waiting…read morearea. I'd like to personally say that Kurt does a great job and is 100% both kind & cordial. Thank you! Reasonably priced as well! :)

I just wanted to " thank " corporate for saying they will help me but never did…read more Guess they say on this app so everyone thinks they care Also as I sat there all day the girl behind the counter also was telling customers to " Tip" not just tip but $20.00 like really guess she gets a cut of that cause she pushy too How they are still open I will never know but I will move my family to an honest place

great experience, service was great. The tech explained everything in great detail. Service was…read morequick and I was on my way in less than an hour

Sunday there is NO boss don't go I went big mistake took 45 min bitcoin change my car seat not only…read moreWas it moved around so much they moved ever setting on it then everything that was in my glove box was on seat and floor , oh then no key in my car great had to go back in and break up the pot smoking party Idk if I got an oil change or not horrible