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Novak Auto Corp

2.2 (9 reviews)
Open • 9:30 am - 6:00 pm

Services - Novak Auto Corp

Junkyards

Motorcycle towing

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Willie L.

So I sold my van through pedal.com so I set the pick up on Sunday for a Thursday pickup. I texted for a smaller window they didn't text back I called they said they'll try, then I call later they say maybe Thursday Friday maybe Monday. So I wait Monday 11pm get a driver wasn't prepared for a Burt vehicle then I call Tuesday for when will they pick it up they said they will not honor the agreement with peddle and will only take the truck for free, at this point I feel like there scamming me or not wanting to deal with it whatever. Call peddle then changed to njc scap metal and they picked it up quickly no issues. So avoid these people they don't communicate well and they I felt like they tried to scam me

The car being towed almost hit 3 cars because of how the driver was driving.

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11 months ago

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8 years ago

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Cash For JUNK Cars - Our business card

Cash For JUNK Cars

(32 reviews)

Lindenwood

I honestly cannot say enough good things about this company and Joey! If I could give them more…read morethan 5 stars, I absolutely would. I was in a VERY stressful situation and had been scrambling all day calling different places trying to figure out what to do. Being located in South Ozone Park sometimes people don't want to come out here. They were the only company willing to make themselves available and actually help me when I needed it. And Joey went WAY above and beyond what he was even there to do. My old black Jeep needed to be removed, but my business partner's vehicle was stuck behind it in the driveway with a completely dead battery. Instead of just saying that wasn't his problem and leaving, Joey went out of his way to find someone he works with to help. They safely moved my business partner's vehicle, removed my black Jeep, and then PUT THE OTHER VEHICLE BACK IN MY DRIVEWAY for me! He absolutely did not have to do all of that, but he understood the situation I was in and made sure everything was taken care of from beginning to end. After the stressful day I had, I can finally breathe and sleep peacefully tonight knowing my BMW is safely in my driveway. The professionalism, patience, kindness, and extra effort were incredible. I HIGHLY recommend this company. They showed up when I needed them, kept their word, handled everything safely, I made some money, and they went far beyond what I expected. Joey, THANK YOU!! You truly saved my day. This is exactly how a business should treat its customers.

Friendly, efficient and honest! Joey responded quickly and worked with me to schedule my car…read morepick-up asap. He was patient and helpful, even when I had to change the pick-up time last minute. I highly recommend and would call these guys again!

Flagship One - Blasting media still in the port.

Flagship One

(101 reviews)

As a business owner and repair facility myself, I have dealt with many parts suppliers and warranty…read moresituations, and my experience with Flagship ECM was one of the worst I have ever had. We ordered an ECM for a 2002 Dodge Dakota base model. This is a very basic 24-year-old vehicle with no bells and whistles. It took approximately 4 weeks just to receive the original ECM. After installing it, our customer drove only about 120 miles before the vehicle failed again with ECM-related issues. That's when the real nightmare began. When we contacted Flagship, they told us that if we wanted to simply replace the ECM without going through their technicians, there would be no warranty on the replacement. So we followed their warranty procedure. We waited for their technician to send us a diagnostic form, filled it out in detail, and then waited another 48 hours for them to approve the return. Once approved, they provided a ground shipping label from California to New York, which took additional time. In my opinion, a warranty return for a failed replacement part should have been handled with urgency, especially when the part had only lasted approximately 120 miles. We are a repair facility ourselves. When a customer comes back because something we repaired failed, we make that customer a priority. We understand that their vehicle is important and that our reputation is on the line. Unfortunately, Flagship did not treat our situation that way. After they received the ECM, it took another week just for them to look at it. Then we were told they were working on it. Another week passed, then another. When I contacted them for updates, I repeatedly received answers such as "it's being finalized," "it will ship soon," "by the weekend," or "by Monday." This was a 24-year-old base-model Dodge Dakota, not some complicated new luxury vehicle. Why did a warranty repair take weeks? Eventually, they told us it was being shipped Next Day Air, yet even that arrived days later due to a weather delay. By the time this entire ordeal was over, we had lost approximately 8 weeks total about 4 weeks waiting for the original ECM and roughly another month dealing with the failed unit and warranty process. The worst part is that this wasn't just an inconvenience for our shop. Our customer was an older gentleman who had been coming to us for approximately 10 years and had difficulty walking. Because his vehicle was down, he repeatedly came to our shop asking what was going on, while I had very little information to give him because Flagship wasn't giving me answers. Ultimately, I lost a customer who had trusted our shop for 10 years because of this ordeal. Flagship was quick to tell us that if we didn't want to wait, they could refund our money. But after wasting weeks waiting for their product and then going through their warranty process, a refund doesn't fix the time lost, the customer's inconvenience, or the damage to our reputation. As a business owner, I understand that parts fail. What matters is how you handle the problem afterward. Flagship ECM did not make us feel like a priority, did not communicate effectively, and did not show any urgency in resolving a warranty issue that they should have handled much faster. I am honestly surprised by some of the positive reviews. Maybe others have had different experiences, but based on ours, I will never purchase another ECM from Flagship ECM again. If you're a professional repair facility, think twice before relying on them for a vehicle that your customer needs back quickly. The biggest problem wasn't just the defective ECM it was how Flagship handled the situation afterward. Extremely disappointing experience. 0 star.

I wish I wouldn't have believed all the fake 5 star reviews on google. From the start, they are…read morevery responsive to sell you parts and ship in a timely manner. I ordered a pcm for my Navigator and it was faulty. My mechanics programming tool showed no communication between the pcm and transmission causing my vehicle to not shift gears anymore. I filled out the RMA but they wanted my original pcm to clone it. I'm glad I did not do that! My mechanic found a pcm from another local salvage yard and now my vehicle works flawlessly. He also had bad experiences with this scam company. Good luck getting a refund back. They ignore your requests. I have disputed the transaction with my bank.

Novak Auto Corp - autopartssupplies - Updated October 2026

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