My bicycle needed major work.chain,gears,brakes..nick,the owner fixed everything..bike is like I…read morefirst bought it..lastly Nick charged half what other nearby store quoted!! Customer for life and have referred others to go to him...

If they had the option of -1000 I would choose that option for rating this establishment…read more All these positive reviews are probably made up by his friends, family members or employees. The owner of this bike shop is a disgusting piece of a human being--a vile excuse for a business owner. He is deceitful, unprofessional, and completely lacking in integrity. Over the phone, he quoted one price for assembling a bike, but when I arrived to pick up my bike, he suddenly demanded more--an obvious bait-and-switch tactic. He and his inexperienced teenage staff also attempted to withhold or swap out parts that rightfully belonged to me, simply because the bike wasn't purchased from his store. He even had the audacity to think I wouldn't notice the difference--trying to pass off cheap, generic parts in place of the originals. When I confronted him and said I would call the police for stealing my parts, he exploded in anger, yelling at me and calling me "cheap" and "crazy" in a hostile, unhinged manner. I paid this man for a service he and his employees failed to perform correctly, and instead of owning up to his dishonesty, he doubled down with disrespect and aggression. His behavior is disgraceful, unethical, and absolutely unacceptable. Avoid at all cost!!!!

Dropped off 2 bikes to get ready for the season. Both were pretty tired and needed to be "tuned…read moreup". Both bikes came out amazing. Prices were fair and my bikes look fantastic. They actually look new again. Very happy with the work and will definitely be back again. Thanks for taking care of my bikes!

Great experience. Kind and helpful customer service. Clean and organized shop, many options, and…read morehelped us with patience even though they were near closing time. 10/10!

I brought my high end bike tire for a simple flat repair…read more The guy Khalil (or Galil) did it himself and since today (labor day) was not busy i asked to wait. He said yes and i watched him. Asked him how long he has been doing this, he said 50 years. Ok, so i figured he can handle this easy. I WAS DEAD WRONG. The whole thing was a disaster. 1st off, he was using a screw driver looking tool that had a spoon looking tip to remove and put back the tire. He also at a few times used this forceps looking pliers to force the tire into the rim. He tried fixing it puncturing an initial inner tube. Then he took it out coz the new tube is now also punctured. He tried again (removing the 1st replacement inner tube) replacing it with a 2nd inner tube. Now hes looking frustrated and forcing the tire into the rim with these hand tools. In the end he gave up complaining that everything in the design of the tire to not being the right size for the rim. Before i left, i told him he damaged and scratched my rims which he denied but if i did not take the photo, then im just lying and making things up right ‍ Keep in mind this is a Cannondale stock bike wc i bought from a Cannondale factory store (Carle Place, now closed) Please be careful of this store. This is not a store i will recommend or patronize. In fact i will have the tire and now rim repaired by the a Cannondale dealer when they open tomorrow (9/7/21) I am extremely disappointed with the outcome This store has an almost 5 star rating Plus particularly i did not notice that he carried famous brand name bikes. The pictures of my rims post attempted repair speak for itself.

My son and his father visited this shop recently and they had a wonderful experience here. My son…read moresaid that "the old man at the shop" (no disrespect intended) was an "expert" at replacing the tire on his bike. My son said the man at the shop was really nice, fast and really talented. I will definitely visit this shop first when the time comes to upgrade my son's bike.

Stopped by for brake service on my road bike before I sold it. Ended up talking to Tom about my…read morereasons for selling the bike. Tom suggested I don't sell the bike & gave me a ton of alternatives to try for a more comfortable riding experience. Tom also wouldn't sell me any unnecessary products I was thinking about purchasing. He really just wanted me to get comfortable on the road. Definitely A1 !!

Quick service changing tire dish, but he told my child to fill the tire up with air - and the tire…read moreyou kept popping or getting flat - I don't think that was good advice - sometimes children are very immature and they don't really know how to do anything - they may grow up to be adults the same way

Service was great just met Scott today my neighbor referred me and this is the go to spot. I…read moredidn't look at the bikes because I wanted one specific item he had but there is a lot of choices! Good spot Family ran Good vibes

In May, I was calling to various bicycle shops for estimates on assembling a frame-up cyclocross…read morebike build. Most of the quotes I received were in the neighborhood of $100-$450, because I sourced all parts myself and planned to bring everything in and have it assembled to spec. I called Oceanside Cycle and was told that it would cost over $1300 for the mechanic to assemble the bike. I asked if that was a quote for hourly labor rates or what the basis was for that. Long story short, that's what the owner threw out off the top of his head. Needless to say, I was not bringing my bike there to be built. My husband and his friend sometimes bring their bikes there for minor part replacements, and a couple times My husband spoke with the owner about possibly purchasing a new bike. In the end, My husband ends up settling on a part replacement for his current bike which is under 2 years old. He does not make large purchases hastily and is very smart with his money. After my bike was built at a shop in the West End, I learned that the other mechanic thought it would be better not to do the tubeless tire install I requested, and put in two tubes on my wheelset. I brought my bike out for one short ride, and had a pinch flat the next day when I wanted to go for a longer trail ride. I brought my bike to Oceanside Cycle. Scott was in there with some lady looking casually at bikes for her and her fiancee. I was told it would be around 30-45 minutes before I could get my tire aired up and on my way. I understand the hustle, and if it's thousands of dollars of earning potential versus my flat tire, why wouldn't he attend to this possibly good sales prospect. So I sat around and waited while he gave his entire spiel. Finally, my husband and his friend came in through the back door and were wondering what the hold up was. I told them he's working on a sale and I was waiting to be attended. Finally he put my bike onto the stand. Evidently the tube the other mechanic installed was overfilled with air and it busted. So Scott replaced the inner tube and aired up the tire. I had to ask him to check the tire pressure on the front tire, it was not automatically checked, which tells me a lot about Scott's give-a-shit meter when it comes to service. If you can believe, he charged my husband more than $50 to change my flat. The entire time he was banging my wheel around against the countertop and I could hear all the clanging of my cassette against his work surface while he was changing out the tube. I didn't particularly love the way he was treating my $350 wheel, but I didn't say anything, because you can't make someone like that more self-aware. They either give a shit about customer perception, or they don't-- and this guy obviously does not. Fast forward 2 weeks, I was sick for a few days and it was around 1 week I was off the bike. The front tube had lost a significant amount of pressure sitting for days, and we only noticed it before heading out for a trail more than 10 miles away. Around closing time on Saturday, or just before it.. We decided to ride over to Oceanside Cycle and try to get aired up again. As we rode up to the back door, we could see Scott standing inside looking out the back window at us. I went and knocked at the back door, to see if I could ask to be aired up. The door was locked, and I assumed he was closing up, but still thought he might at least speak to me. Instead, he walks over to the back door and pulls on the door to make sure it was locked and just shouted through the door CLOSED. It was really off-putting. So i just told my husband, "It's fine. I just truly never want to bring my bike to this shop again. That was disgusting the way he yelled through the closed door." I would not have been upset if he OPENED the door to make contact with us, two people on bikes who have purchased services from him numerous times over the years (he used to service a different hybrid bike belonging to my husband's sister for years).. if he had just simply said "I'm sorry, what was it that you came by about?" or even told us "I can't stay today, it's past closing" what have you... I'd have appreciated that. As we were rounding the corner, we ran into Scott. My husband asked "I guess you don't have two minutes to air up a tire? I'm here all the time, I didn't expect that." and Scott started in with "Well guys, better luck next time"; I said to my husband, "actually no, this is good enough for me, I won't bring my bike here again." So Scott, instead of talking to me like a human being, (he had already walked straight past us without stopping) was talking over his shoulder "No problem, don't come back. Have a great day". So I said "Yeah, it's great. f off." and he goes "WOOOO!! That's a great way to get in the door anywhere" like, bich you didn't even OPEN THE DOOR to speak to us. You pulled the door to make sure it was locked and shouted out to us. I told him, yeah because you're an asshole. Avoid this crummy shop.

I am so glad I found Alternative Cycle!!! He put new pipes on my 2008 Kaw Nomad did a GREAT JOB…read more Mitch told me I needed a power commander to stop the popping. He knows what he's talking about. Bike is running like a charm. Mitch is a down to earth and regular guy. I have gone to a different bike shop and had an obnoxiously arrogant owner. I am not going to tell you who but if you went to him you will know who he is.

Mitch is a good guy I go to him every year or so to change my 1987 Yamaha razz tube. He's went the…read moreextra mile and bumped back my rim in place, he didn't even bring it up I just realized. That was really nice. Old schooler not a lot of people know how to install the tubes and tires of my moped, he does.

On time, contact, well priced and expert service. I would highly recommend this vendor!read more

Bought my first bike. Needed a first tune-up from a pro and it couldn't have gone any better…read more Booking online was easy. Got a phone call to confirm and they showed up on time! Always a good sign. Jonathan was happy to answer any question I had while he worked on the bike. Took a bit longer than I'd expected, but what do I know. I'm very happy with the results. My bike is looking good and running great. And best of all, their prices are great. Can't really go wrong with these guys if you can't bring your bike to an LBS.