They are very professional, people orientated and they explain what work they have done and why…read more Excellent job.

Disasterous communication (almost none) for the 3+weeks was…read morethere for an expensive insurance repair & they never asked my permission to replace my Deluxe Top trunk (with backrest) with a basic top trunk no backrest! This to me was inexcusable not to inform me 1st & then to never ask me if I wanted my deluxe trunk back!. This accessory was not damaged and in good condition? Their reply to me was they threw it in the dumpster? I find this an unacceptable answer and suspicious as the one off trunk key was never returned to me? My Trunk was worth $500+ & the repalcement was $455. This was a lousy experience and I am a victim

Curtis and the team here are really awesome. I came in to look at the BMW R-18 and Triumph T-100…read moregold line Left with a great feeling and all my questions answered. Brenda at the desk went out of her way to help me with a non critical warranty issue on a pair of gloves. The entire team here makes you feel like part of the family. I am excited to return and finish my deal.

I recently had an excellent experience with Cascade Moto in Eugene OR while touring on a 2.5 week…read moretrip through Oregon. I had hit a pothole and bent the front rim of my R1200GS - causing a loss of tire pressure. Upon calling Chris at Cascade, he immediately agreed to order a new front wheel from the BMW network and get it shipped overnight. The amazing thing was, he agreed to do this without any payment up-front. He further went out of his way to stay late and wait long after closing time to receive my bike and get it secured in the shop. The next day, the wheel arrived, they prioritized my bike's service and I was able to continue my trip with only a day of lost time. While in the shop, their technician also noticed I was badly in need of rear brake pads and quickly replaced those based on my verbal approval. Cascade Moto and employees like Chris exemplify the best of the BMW dealer network. Thank you Cascade Moto!

We have a small fleet of ATVs. I do most of the maintenance myself, but are just some things that…read moreneed a professional with the right tools and knowledge. MotoGear is the place I take our equipment. Their technicians are friendly, helpful, knowledgeable, and most importantly, competent. The bikes always come back fixed right the first time. They give estimates and stick to them... no extra work done without authorization, and no unnecessary repairs. The prices are fair and reasonable. Good selection of parts, supplies, and accessories in their store. Definitely consider this shop if you need motor bike or ATV repairs or servicing, or if you are looking for DIY supplies or accessories.

Everyone there is really friendly and knowledgeable. I was a…read morelittle disappointed with the effort they put into my bike. I wanted a professional with more know how than myself to help me fix a lean surge. I had a long talk with one employee who took notes for the technician explaining what I had done already with no improvement. I was ready to pay them However many hours it took even if it needed a complete rebuild. It was only a few days later they finished and called me. The technician never heard about the notes taken and just changed the pilot jet one size. I did eventually figure out that my float level was way off and it runs perfect now. I know they are a very skilled capable shop but it seemed like they just didn't have time for my old bike. I still buy oil and accessories there but probably won't have any more service done.

I have a bit of an older bike. The parts aren't readily available sometimes but cycle country has…read morecome through for me multiple times with the right part and great customer service. Brian and the rest of the crew have always been so helpful. helped me accomplish several jobs in a timely manner to keep my bike on the road. I have tried other parts houses, and found service quality and actual parts inventory to be subpar. If you're in need, give the guys a cycle country a call and they'll help you through the whole process. Again to Brian and the whole crew.

Staff was Supportive and knowledgeable about products. I was shopping for a helment. There were…read moreseveral in stock and I worked with one of the sales representative to piece together which helmet component was most important to me and then which helmet matched with what I wanted. It was great. The only negative comment I would say is that there were no full face helmet above 1x and maybe a couple 2x but No helmet bigger. Made me sad. I had to order on line hoping what I ordered would fit.

A.K. Motorcycles. Excellent results. Great Communication…read more Reasonably priced. I purchased a used Kawasaki Vulcan 1500 cruiser. It needed tuned as I was experiencing a performance(carb) issue, an electrical issue, and a cooling issue. I also wanted to upgrade some parts. Aaron diagnosed all issues, made recommendations on repair and sourcing parts, allowed me to order parts from EBay or other sources as needed. He kept me apprised of the labor costs as he discovered items needing repair. Work completed: * Carburetor tune/Clean * Radiator and fan replacement * Tire replacement * Electrical Junction Box replacement * Throttle, Brake , Clutch cable replacement * Spark plug replacement * Choke Cable replacement Results were as expected and bike is running and he guarantees his work and willing to pickup if needed. Great experience. Will brink back when needed.

I highly recommend Aaron for work on your motorcycle. His work reflects high attention to detail…read moreand you will be very pleased with the results. He serviced my KTM 1190 and also installed several accessories. This is the kind of personal service that you rarely get at the dealer. Aaron takes the time to listen and then do an even better job than you expected.

Amazing service, amazing price, so fast. My 21 year old car needed the bumper bolted back on and…read morethe rear liftgate shocks replaced and the side trim stuck back on and tightened and the price he asked was so low I gave $10 extra just because the service was so fast and good. I know that more complex jobs might take more time, but I had the parts for the liftgate already, so he was happy to just quickly replace them. Works like a dream now, the door seal isn't flopping around like a rubber snake and the bumper is securely attached. Will definitely go back for any bodywork needed. These things have been annoying me for ages, and he fixed them in well under an hour. Friendly service, too! The look on my husband's face when the previously horrifically heavy liftgate practically floated out of his hands was priceless. We've been keeping a shovel back there to prop it open and I had the delightful chance to give him a honey-do of "Please get the shovel out of the car."

Incredible shop! They gave me the best price by far in the city & did an INCREDIBLE JOB. Their…read morecustomer service was amazing, got the job done so fast. Couldn't recommend more!

My 2016 Surveyor travel trailer had the paint fade on the front cap within 2 years. I was expecting…read morerepairs to be very expensive. It was not!! Plus I got to do a little something different on the front to make it my own. No reason to advertise for a trailer company that can't make their paint last more then 2 years. Cutting Edge Illusions made my trailer look great again for far less that I thought it was going to be. It only took them a week to have it back to me too. I recommend!!!

I took my parts to CEI on December 3. I was provided a quote in the amount of. $1,820.00 and told…read morethe parts were estimated to be ready by the end of the year, December 31, 2020. On 01/20/2021, having surpassed the estimated completion date by nearly double I asked for a firm completion date. Solomon all but actually stated my job kept being bumped for more lucrative jobs, "competing priorities" I think it's how he put it. I showed up on 01/27, as told, to get my parts at 3:50 pm & no one in the facility knew what I was talking about. We found my order, still on the racks, not wrapped and in no way ready for transport. I immediately emailed Solomon at CEI/VP and shared my concerns. The response I received stated: your parts are in final quality review, would you like the parts done on time or correctly? Well, color me a fool, but both really!! Is that odd? Would receiving your steak dinner two hours after ordering be upsetting, even if it was done right? I suggested an adjustment to the bill was in order for the repeated failures on the part of CEI/VP. CEI/VP agreed and re-developed the price quote by more than double from $1800.00 to $3,514.96! NO JOKE, AFTER COMPLAINING AND ASKING FOR AN ADJUSTMENT THEY AGREED BY INCREASING THE AMOUNT DUE!!! CEI/VP then reduced the price to $2,070 for a net increase of 250.00 after I voiced my complaint. But it gets better! I finally get my parts home. And begin unwrapping and inspecting them. Remember above when Ariel asked if I wanted the parts done on time or correctly? Haha! Wrong on both accounts!!! I get back to the house, unwrap the parts and neither the front nor rear fender has any paint, primer or coating on the underside, just bare raw metal!!! Neither done on time, nor correctly, or even within budget! This makes me really laugh at the email when they speak to going through final quality review! By whom? A blind man with no hands? I called and spoke with Solomon. He claims motorcycles don't come from the factory painted on the underside, they use an "undercoating". Interesting because I personally took this fenders down to bare metal myself, and they were painted. Further, while I can see why an undercoating vs. paint may make sense on some applications, my front fender floats above the front tire, with four bolts afixing it to the forks. When you look through the forks you see the underside of the fender mounting tabs which are an ugly matt black rather than professional looking paint. Even better however, is when I return to pick up the fenders you can actually and quite literally see metal through the thin veneer they sprayed over it, nor did they tape it, so there is a pronounced, uneven and unfinished look to them now. I have a lot more parts to get powder coated. Imagine the difference in review had Solomon simply apologized and offered me 10-15% off my next job? I'd have been happy, I'd have returned with more work and I would have shared my positive experience with my extensive network of friends, family and aquaintances. As a result CEI/VP would have made more money. Instead, CEI/VP would rather hold my parts hostage for more than the agreed upon price after double the reported completion time with the work being poorly and incorrectly done. I am utterly convinced your experience will be the same should you choose to use this company, but don't say no one warned you...

Darren saved the day with a last-minute request for a tire change during a trip. Thank you, sir!…read more Highly recommended!

Darren, the owner came through big time for me during a long trip with my riding bud who unluckily…read morehad a flat tire from a huge nail! He was super helpful and took time out of his normal day to get us back on the road. If you need a shop, give him a call!

Hello around February 2015 i stumbled upon a website that had a February promo on 80% ar15 lowers…read more The products was half price due to a scheme of trying to earn the start up money to go from a motor sports company and expand in to the firearm business. I spoke to Jim that was supposedly in charge. I order around $750 in products with claims and excuses of reasons not to fulfill my orders.I filed a better business bureau claim to try to get my money back. This is the exact wording in Bbb. "I ordered some products from this merchant around February 2 2015 in the amount of 524 on my debit card and 259 on my credit card for his half off February promo. After my time frame was up i called and emailed the merchant for my products but each and every time he made up an excuse such as my worker quit, my machine broke and so on. I waited in him because I thought these were legitimate reasons. After a few more emails there was not contact back from the merchant. I tried to file a complaint to my bank but the time frame has passed to get my money back. I have email correspondence from the merchant still as proof. Thank you for your time."

These guys know scooters. My daughter recently bought a chinese scooter that had wiring issues. I…read morecouldn't find any info on the problem and after striping it down to expose wiring was still at a loss to understand just what was going on. I was able to find Viper motor sports in Eugene after some searching for a shop that would work on a chinese bike. They took the bike in diagonosed it quickly and had the bike back to me the next day. Reasonable rates, friendly service and a great shop to know about if you ever have scooter issues.

Best repairs shop we have had in years. We will drive 100 miles [past other inferior shops] to use…read moretheir services. What do you have that's broke? They will either fix it, or tell you up front they cannot. We have had other shops hold our equipment for over a month before telling us they were NOT going to fix it. Then try and collect a 'storage fee' from us. NOT Action! They have integrity that is hard to find today. GTo with Action!!!

Absolutely do NOT take your golf cart to this business! I have never experienced such…read moreincompetence! We took our cart to them the first of July because it acted like it wasn't getting gas to keep running. Picked it up 2 weeks later when we needed it for an event. Got to our event and it wouldn't run. Took it back and they replaced the carburetor they had already replaced, plus some other items. Went to pick it up again after the mechanic said it was fixed and got smart and tried driving it first before leaving. It wouldn't run! Left it there again but apparently no one wrote up a work order for it. Went to pick it up and they didn't even know they had it because there wasn't a work order. (The owner helped us). Finally went to get it today, Oct 25th, because it's been raining and their carts are all kept outside and we want it covered. The owners grandson was in the office and apparently there was STILL no work order for our cart. He wouldn't let us speak to the mechanic so my husband just brought it home. Then the guy had the nerve to call me at home and say my husband was cranky. Of COURSE he was cranky! Throughout this whole ordeal they did not call us ONCE to say what was wrong or that it was ready to pick up. The response was "No one called you?" We are now out $1,000 and our golf cart still won't run!