I just had the best experience with Hitch Pro and Tow. I was heading out for a camping trip and realized my sway bar needed adjustment. They squeezed me in right away, fixed it perfectly, and didn't charge me a dime. Super friendly team, super fast service, and genuinely helpful folks who clearly care about their customers. If you need any hitch or trailer work done, these are the people to go to. Absolute legends! Highly recommend! read more

I had an issue with my truck's wiring when towing my trailer and they were able to diagnose the problem quickly. Repair was done and the cost of the repair was reasonable. Highly recommend. Billy S. read more

These guys saved my butt. Drove in from Arizona to pick up a trailer, but I completely forgot about the need for a trailer break controller. Stopped in, on a whim, and they had everything I needed. Not only did they have the parts in stock, they accommodated me with installation while I waited. The guys there were super kind, and explained everything to me so it was very easy to understand. They did a terrific job with the install. Quick, clean, and very professional. I can't say enough good things. I would strongly recommend this place if you need any sort of the associated services they offer. 10/10 would go there again. read more

Just left after having our road master tow bar attached to our Honda Fit to pull behind our motorhome. They did an amazing job & wonderful with taking the time to show us how to use it and explain every detail. Special shout out to Brian & Craig! Thank you! read more

Had some questions about 5th wheel hookup.. where very cordial and Informative very informative and super Professional

These guys know what they're doing and their work is clean and tight. I was very satisfied with the new hitch they installed on my Xterra

I made an appointment to get my trailer hitch looked at as we had a slight "incident" with our hookup leaving our last campground. They got me in same day. I was quoted the labor rate. They came out and inspected my hookup, spent a good 10 minutes checking over all our equipment, and made sure everything was operating as it should be. Having been convinced that it was operator error on our part with our "incident", I went in to pay. No charge. How's that for customer service today? I will definitely be going back for any hitch or towing needs and recommend them to anyone who needs such service. read more

My experience with them on the installation of my tow hitch receiver exceeded all my expectations. Total pro's from estimate to installation read more

These guys are the bomb! In need of a tow hitch on my SUV, and after getting a $1000 estimate from my dealer (I know I know) I decided to try to call around to see if I could get a better price. The woman answering the phones is sweet as pie and very quick to get your answers. Now normally in these "car place" situations the second person you speak to is a grumpy old man who is tired of your voice. NOT HERE! Everyone I spoke to at this business was an absolute dream! Everyone is nice, they have fair prices and very fast service. I dropped my car off for the hitch to be installed, but I really should have just waited. (Although I could have just gotten them on a good day) If you're thinking it's too good to be true, it's not. It's the real deal! Highly recommend! read more

I needed a 5th wheel hitch for my new trailer and Hitch Pro & Tow came highly recommended. I traded some emails with Ken on what I needed and pricing. We set the install date by email as well. I showed up for the appointment and they were ready to go. I was told it would take about 90 minutes and it was done in 45. The tech that installed it ran me through all the different aspects and I was on the road. They are a great business and I highly recommend them. read more

They did an amazing job adding the hitch, their quoted price was exactly correct, they finished the job faster than they thought. Friendly staff read more

Had them outfit my Ford Ranger to tow behind my motor home, did an excellent job and walked me through the hook up procedure. Great work, great price. Totally recommend these folks! read more

These guys were FAST. Thought I would have time to have 2-3 beers next door while I waited. Nope, had steak and eggs and 1 beer, got a call the hitch was installed. Hour and a half at most. read more

My truck had wiring issues and I needed trailer brakes added. Everything was done better than I could have hoped and for a great price. Five stars all day. read more

Meh... poor attitude at customer service and did not use rust preventive after drilling hole in frame (hole required for hitch install.) I sprayed with undercoating when I got home... read more

We purchased a trailer and couldn't pick it up until we had the braking added to our unit. I called Hitch Pro to schedule an appointment. Ken was very helpful. After it was determined what we needed, he had us stop by to verify and was able to service the vehicle immediately. Can't ask very better service. We will recommend to anyone that needs work done. Thanks Ken read more

From the moment Norma answered my phone call, I knew I was in good hands. The sales manager, Ken, exuded helpfulness and friendliness and he knew his business. He steered me to safe, durable equipment and expert installation. His technicians were as good as a consumer could hope for and they trained me (an un-handy dweeb) to hitch and unhitch with ease. read more

Super friendly and helpful. Gave me a quote over the phone before I scheduled an appointment and answered my questions on what exactly I needed for my trip. Hitch installment was quick and easy! read more

From the first phone call to having the towing package placed on our vehicles the experience surpassed our expectations! Very personable, professional and competent. Thank you Ken and Brian! A bonus in the warranty packet was touching and showed a proud to be an American manufacturer and we appreciated receiving it. Great job you guys, keep it up! Steve and Darla. read more

There is a reason is part of their name! Craig, Ken, Norma and al the staff are great. They do great work, are very professional and I know I'll be well taken care of. They installed our Equalizer hitch and brake controller and really dialed it in. She tows perfectly, just recently to Key West and back. They also are in charge of my annual bearing repack and recently brake adjuster repair. I know I'm in reliable hands. Go with the Pro's...Hitch Pro & Tow. 10 stars out of 5! read more

These folks are professionals. They get you in and out quickly. They give you options on the tow/hitch packages and explain the pros and cons of each. Very efficient and friendly. Will certainly take my trade back to them if the need arises. read more

Had a wiring harness installed on my 2000 Toyota Sienna. They did an excellent job, charged a fair price, and were quick about getting me in and getting it done. They really did a good job with the wiring, I was worried that I would end up with loose dangling wires or something, but they did a very tight and professional job and installed a slick receptacle with a cover. I'm really happy with it. Note that the waiting room is pretty small, but they did have enough space for me to wait while they did the work. The layout of the site is a little wonky, too. They were busy and didn't have a place for me to park when I showed up, but it wasn't a big deal. I just blocked someone in and they dealt with it quickly. I had a great experience and would definitely go back if I needed another hitch or hitch wiring installed. read more

We had to trade in our tow vehicle when we came to Eugene so had to start over again with a different tow rig. Since we were traveling and in between Dr appointments, we were on a very tight schedule. Getting to work with Kenny was a blessing. He knew just what we needed and even thought of additional options before we did. He was courteous, helpful, quick and thoughtful and completely considerate of our situation. Our experience could not have been better. HT&P are experts in their field. They totally know what they are doing and just what is needed. We are exceptionally pleased with their work and consider ourselves lucky that they did the job. We are confident in their workmanship and their prices were fair. Thank you again Kenny! Del and Lexie read more

I upgraded my Jeep and discovered a new baseplate was required to tow it behind the RV. HitchPro Tow was recommenced as the place to complete the work - I'm so glad they did. We were greeted immediately upon walking into the office. Ken spent time walking through package options and discussed other ad-on features for the Jeep. He and the staff were extremely knowledgeable and offered various scheduling options for the Jeep and RV. The work was completed within the estimated cost and time. Installation was completed by Craig and they did not rush through the walkthrough. Great and personal customer service was so much appreciated - thank you! I highly recommend HitchPro Tow! read more

Purchased a trailer and was forced to have Camping World do the install of my hitch and weight distribution. My trip home was not comforting, I took it back the next day telling them that it was not correct and I felt like I was going to lose control from whipping at 45+MPH. I was told that the trailer was setup PERFECT and they made me feel like a complete idiot. They suggested I purchase sway control for $250. My family went for a trip that weekend and the driving portion yet again was horrible. I made an appointment with Hitch Pro & Tow and explained what my issues were. They suggested that they have the shop check the setup and possibly just make adjustments or maybe needing sway control. HP&T had my Tahoe and trailer for less than an hour and made SEVERAL adjustments. They asked specific questions like, how many passengers in the Tahoe when pulling, how much water will I haul and how much luggage and where the luggage is stored. The service tech tossed me the keys and said lets take a test drive. Immediately I felt the difference, we reached higher speeds where I was feeling my swaying issue. The Tahoe and 24' trailer was as solid as can be. If you have ANYTHING that you are pulling or going to pull, I STRONGLY SUGGEST having HP&T check your connection over. I took additional test drives at freeway speeds and it felt like an entire different vehicle and trailer. I even filled up my fresh water tank full and pulling at freeway speeds it felt solid. Thank you HP&T team! read more

These folks did a wonderful job installing a new fifth wheel hitch and brake controller for me. They did not attempt to oversell based on my needs and completely explained the products after installation. Dogs are welcome in the waiting room! They were recommended and rightly so by Oregon West RV. read more

This is our third time doing business with this shop and we can't say enough good things about them. The shop is staffed by true professionals. Knowledgable, efficient and friendly can be. We brought them a problem two other shops had failed to fix and they had us back on the road in under an hour for an extremely reasonable price. If you want it done right the first time these are the folks for all your hitch and tow needs! read more

Ken and Sean were fantastic, I couldn't be happier with their service. Ken was able to order parts and get me scheduled for an appointment in less than a week. He was very patient and seemed to genuinely care about my questions. Sean was enthusiastic and gave me some great tips on what to look for when buying a trailer for the first time, and he did a great job installing the wiring on my car. I appreciate that everything was explained to me in a thorough, non-condescending way. The staff were friendly and trustworthy, and I will definitely come back if I have any trailer needs in the future. read more

This shop I top notch! Great service, great staff. I had problems and they fixed them all. Also taught me to use all new equipment.

I have been taking our tow vehicles and trailers to Hitch Pro & Tow for more years than I can remember. They are fabulous! The whole team takes care of you. They care about your safety, they sell quality equipment, and their installers are the best! I wish more companies treated their clients like they do. I look forward to doing business with them every time! read more

I wish I could leave a 6-Star review, we had a complete tow package place on our vehicle to tow a travel trailer. We noticed when we got home that the keyless entry on the vehicle no longer worked, so pat came in on the weekend to work on it on his off day to fix it. Excellent work, excellent customer service. Everyone who needs work should go here! read more

It's not easy to get a truck in to have a hitch installed and wiring work done just before Labor Day, but these guys squeezed in my truck just in time. Fast, friendly service, and reasonable prices. They had the parts I needed in stock, and had my truck ready to go within a couple of hours despite being extremely busy. I highly recommend these guys! read more

We had a problem with the wiring receptacle on our tow car causing the turn signal and brake light to not always work. We stopped by and they got us back on the road within an hour. When the work was completed they had me try and connect the cable so I could tell the difference. This was about the best service I have ever received. They were concerned about us and reminded us to be safe on the road. I would recommend them to anyone. Bill and Liz read more

Came in to get a hitch and wiring for an old trailer. They were very nice and offered suggestions and tips on how to complete the job. If you ever need anything for towing come here before anywhere else! read more