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    Kustom Coach Works

    4.6 (9 reviews)
    Open 8:00 am - 4:30 pm

    Services - Kustom Coach Works

    RV repair

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    1 year ago

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    Bobby V.

    Thank you glad we could make your rv purchase a good one safe travels

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    2 years ago

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    Bobby V.

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    Premier RV of Oregon

    Premier RV of Oregon

    (11 reviews)

    We have stored our trailer at Premier for many years. We've loved the fact we could store indoors…read moreprotecting our trailer. Then, out of the blue, we received a voicemail (not anything in writing per the contract) telling us to be out in one month because they were tearing up our building and when it was rebuilt they were only catering to RVs. Do they have any idea how hard it is to find storage in one month? And indoor or even covered nearby is impossible. After all these years as loyal customers (we even overpaid for repair work there because we were so loyal) they treated us terribly. I know this is what is known as a "1st World Problem," but I am not sure you can trust ownership. I'm sure they don't care about small fry like us - and they'll fill up with million dollar rigs, but they need to know we will express our opinion based on how we were treated. Based on Premiers response, I would change my review to negative one star if I could. Clearly, they don't understand the concept of customer service. Of course they have the right to make a business decision to go in a different direction. But, clearly they knew this months in advance and chose not to tell us until a month out. We have been loyal customers for at least 7 years. A reputable company would have given its customers a heads up months in advance so we could begin the search for somewhere else. Instead, on such short notice, there is little available. We could have been on wait lists. My point to all Yelp readers is, would you trust someone like this?

    I recently purchased a Country Coach from Premier RV of Oregon. I decided to go with Premier after…read morelooking at a couple of Coaches they had shown on their YouTube channel. Unfortunately, both coaches already had deposits down on them before we arrived to tour them. We had planned to look at 2 other Country Coaches at other dealers in the immediate area. I let Louie know this and he spent a good 30 minutes showing us what to look for and what it meant if we saw any of those things. Sure enough, both coaches had issues that the salesperson neglected to tell us until we pointed them out. One of them definitely had water damage (I could even see the stain and feel the soft spot underneath) and the salesperson continued to deny that there was ever a leak. That was the point that I decided I'd do business with Premier RV. Louie was completely transparent about the coaches and any issues with them (even issues they had already repaired). After 10 months of looking for the right coach through Premier RV, we found one that met most of our criteria. After speaking with Gary about the items that we had wanted but not included in the coach, he explained that they could customize the coach in house to meet our needs. I put down the deposit and Gary got to work on making the requested changes. There was a bodywork issue in the rear of the coach and Gary's crew did an amazing job of not only repairing it so it looks straight off the factory floor, but also looking for possible reasons it could have happened to ensure that it wasn't a manufacturing flaw (18 years later). I appreciate the extra effort to make sure this issue was not one that would pop up again a couple years after our purchase, that is the type of integrity Gary and his crew at Premier RV exemplify. Gary and Louie also enlisted one of their partners to do paint correction and ceramic sealing on the coach and the end result was simply mind blowing. When I walked into the building and saw the coach afterwards, I was slack jawed at how amazing it looked. Even employees who had worked at Country Coach building these beautiful coaches commented that the paint looked better than when it rolled off the line in 2007, a testament to how well and detail oriented the folks at Country Coach (many still working at Premier RV today) were in striving to build the best motor Coaches on the road. It also shows that not only does Premier RV strive to deliver the best service and support, but also pick partners that have the same ethos. I am now storing my coach at Premier RV as well, the storage facility is great and when we want to take a trip, we call Premier up and they have the coach out and waiting for us when we arrive, excellent customer service. All the employees I've had the pleasure of working with at Premier are amazing, technicians such as Chad and Dave are always willing to answer questions or remind me of how a system works when I have a senior moment. Everyone there, from the front desk, to the storage group to the parts department have been very pleasant and extremely helpful and accommodating. The level of customer service at Premier is one that other companies can only dream of achieving. If you're looking for a higher end coach and want to be assured that you'll be getting only the best, most well maintained coach available, you need to talk with Premier RV, they know their business and want to make each customer a customer for life, they certainly have one in me.

    Summit RV

    Summit RV

    (13 reviews)

    Went in on a recommendation from a family friend while our son & his family were looking for the…read moreperfect trailer and wow, just wow!!! within an hour we were so pleased with the salesman, his knowledge and his ability to pick the "perfect" trailer. The condition excellent & price perfect for his budget so SOLD!! Process quick & easy and they said we'd have it in a weekish. Then, in the middle of the night the motel they were staying in caught fire, they were safe but now homeless. One call to Kevin & his crew and they had it ready for pickup by the next afternoon and our grandson was able to ride his little bike home to a safe place. A perfect ending to a tragic day that was made possible by Summit RV.. thank you for helping our family this mom/nana is beyond grateful for your hard work making it happen. 5 stars isn't even enough!

    In 2016 we were in the market for a Class C RV. We did the JC tour and were not impressed with…read morethe pricing, you could buy a house for that kind of money, so we started looking at pre owned campers. As luck would have it, we went out looking in January and it was raining like crazy.... which was good for us! One dealership we went to had water dripping out of the light fixtures, vents and down the walls of every single camper we looked at. We finally went to Summit and met Ray. It was still raining, but after looking through a few models, not one had a leak. I asked about that and was told that they like to seal the roof and edges for that very reason. We found a nice 23' that had been previously owned and was in good shape. We purchased that unit and enjoyed it for years, now, fast forward to present day.... As needs change, we found it prudent to list this camper for sale and we plan to get another in a couple years, but for now, we have other goals. We took the camper back to Summit and discussed doing a consignment sale with them. They made it so easy as we owned the camper free and clear AND we kept a folder of all the add ons and maintenance work we had done. We simply gave them a price that we wanted to get for it and that was it! After they ran through their quality and mechanical assessments and listed it on their web site, I received a call a few days ago that it had been sold and they have a check waiting for me! A little over two weeks and it was done! Ray and Jerry made buying AND selling through them so easy and painless that I can't imagine going anywhere else in the future! It seems that the smaller lots charge less than the larger lots due to overhead. Thank you Ray and Jerry, we will be back when we are ready for the van conversion!

    Kustom Coach Works - rvrepair - Updated May 2026

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