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    Royal RV Mobile Repair Services

    3.4 (5 reviews)

    Services - Royal RV Mobile Repair Services

    RV repair

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    The RV Corral

    The RV Corral

    (55 reviews)

    Disappointing Experience Due to Misrepresentation and Terrible Customer Service…read more After conducting an extensive search across the western United States for our Cougar travel trailer, we selected RV Corral in Eugene, Oregon based on their competitive pricing and assurances regarding specific equipment specifications. Throughout our pre-purchase communications, I made multiple inquiries via phone and email to verify the trailer's features, particularly requesting confirmation of the air conditioning unit's model number. The sales team repeatedly verified these specifications, including a final confirmation before our 14-hour drive to complete the purchase. Upon arrival and inspection, we discovered that the air conditioning unit installed was not the upgraded model we had specifically verified and factored into our purchase decision. Despite having documented email correspondence confirming the correct specifications, we were presented with a different AC unit than what was promised. Initially, the sales representative acknowledged the error and offered an $800 credit toward resolution. However, after researching the actual cost of upgrading to the promised unit ($2,200-$2,500), we returned to request appropriate compensation that would cover the discrepancy. At this point, the manager's response was unprofessional and concerning. Not only did he refuse our reasonable request for compensation equal to the upgrade cost, but he also rescinded the initial $800 offer, claiming the salesperson lacked authorization. The manager's ultimatum was particularly troubling: accept the trailer with the incorrect equipment at full price or forfeit our deposit entirely. Given our significant travel distance and planned family trip, this approach appeared to leverage our circumstances unfavorably--he knew he had us and he could take advantage of us. When I attempted to negotiate a compromise covering material costs only, the manager became increasingly hostile. While we ultimately completed the purchase due to timing constraints (we had a family trip scheduled for the following week), this experience reflects poorly on RV Corral's business practices. The failure to deliver promised specifications, coupled with management's unwillingness to appropriately address their documented error, shows their unethical and unprofessional ways. I would recommend avoiding the RV Corral at all costs--no matter how 'good' the deal. Remember, if it sounds too good to be true--it probably is. RV Corral and specifically their sales manager, are terrible.

    I brought my camper in for service. Needed brackets on my happy jacks and was charged 3 times the…read moreamount of the brackets. What's more is I was at a motel waiting for service and it wasn't touched for a week. I did get prompt service after complaining, but it was still way overcharged. I hate to make a complaint like this, but I absolutely would not go to the RV Corral for service. The service technician was great. Absolutely. But, the service was horrible. Sadly.

    Affordable RV Solutions - Affordable RV Solutions - We Come to You!

    Affordable RV Solutions

    (19 reviews)

    Please please do not trust this company. We did- and their lack of integrity and professionalism…read morehad cost us a lot of money we did not anticipate. We hired them to do a thorough inspection of a older used RV before we made the purchase. This RV was one owner and appeared to be in relatively good condition. They gave us a 7 page document that allegedly outlined any/all issues or repairs needed. Their words verbatim "this is a well taken care of Trailer" and even text us NADA comparables on the spot. What they didn't tell us was there was serious water damage into the walls and floors and that as a result it would cost us a lot of money in repairs, and the roof had several holes and compromised areas. There are other concerns as well, such as a toilet leak (unknown if additional damage as of yet) and ceiling damage in the sunlight/shower area that was not well inspected. We have yet to determine full magnitude of water damage there. They also told us the tread on the tires was "good" but they didn't tell us due to the age they needed replacing to prevent a blow out. Major safety issue!!!! Their inspections cannot be trusted and is a total waste of money. This was supposed to be a first trailer for my husband and I who live on a tight budget, along with our toddler. So far it has cost way more than we intended and the repairs are not even close to complete yet. These people could have been honest and would have been paid the same but reality is they didn't so their job. The pictures of the damages speak for themselves. Super disappointing!!

    I called twice requesting information on services provided by ARVS. Both times I left a voice mail…read more I never received a return call. I'm sure I'll be able to find an RV repair shop that will at least return my calls, and from some of the previous comments I've read, It's probably a good idea to look elsewhere. I'm sure someone else will be more willing to accept the thousands of dollars I anticipate spending for service to my RV. CDS - Eugene OR

    Royal RV Mobile Repair Services - rvrepair - Updated May 2026

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