So it was time for the wife and me to update our way too old fifth wheel. We had been searching the…read moreads for some time. Looking for a rig that suited our needs and was in our price range. I came across CSR on Facebook. They had a couple of really nice rigs posted on there. So we drove up to Eugene to take a look at what they have. We were extremely impressed! First of all, the folks that own and operate operate this outfit are very friendly and very helpful. They showed us a nice Winnebago Destination Fifth Wheel. It's gorgeous and I. Our price range. It's now our new rig! There's "no pressure" sales. They completely go through their RVs when they come in. They make the RV buying experience simple and actually enjoyable. If you're looking for a nice used RV, come see Jolene, David and Justin. You'll be glad you did.

We went to several RVs dealers, some big name dealers all over Oregon. CSR was great to work with…read more No pressure, very patient, took the time to thoroughly answer our questions. If you are like me and prefer a small business family type atmosphere, go to CSR. It was well worth the 2.5hr drive for us.

Currently their sign is down, so be sure to look for the building address in large numbers on front…read moreof building. '3560' So happy to have found such a great business and crew of guys. Not only did they fit us in on their very busy day, but they went out of their way to adjust, check and spend time giving us some great tips on our new travel trailer. Will be our go to place from here on out!

Can't say enough good things about these guys. They got my driver in and out VERY fast, got the…read moretrailer fixed (4 other places couldn't figure out the issue), were super nice and didn't charge us an arm and a leg. Thanks again for all your help!

DO NOT BUY a trailer from these guys. They seem very nice. I think John is an excellent cabinet…read moremaker but i need a trailer. I think they both need a business manager. I posted a photo of my trailer being loaded on a tow truck. I posted another of the delaminated interior. I got to camp in it a total of 18 days before the axel broke off. Luckily I was driving an F150 4X4 and not a Subaru. Getting it off Vancouver Island and back to the US was an experience. The next time it broke I was luckily able to tow it. Both times it has cost me hotel and travel expenses. The first time there was also towing, uhaul and ferry costs too. The wheels had to be replaced at nine months. To sum up, in the first six months I owned it the axel broke off, the wheels completely rusted and one entire side delaminated from water damage. I've actually camped in it a total of 22 days. For $20k there's a lot more vacation fun i could be having. I have more photos, many receipts and witnesses. I spent nearly $20,000 on this teardrop trailer and it has been in their shop for repairs for the two summers I have "owned" it. I did get to have it for the winter but who the heck camps in winter? I live in the Pacific Northwest, not the equator. Their communication and business skills are terrible. I'm really fed up. I've never written scathing reviews in my life but I'm about to look for an attorney.

If your looking for excellent/professional work this is the place…read more The mgmt needs a lot of work though, 1. Called them in oct to get an idea of timing, costs, etc., and stated I would be back in April. Pulled my Cozy to Eugene from Reno. Upon arrival I got tag tag teamed by the brothers. Oh no" storage is 25.00 a month, my brother says we got to charge that". That's fine but could have pulled it up there in the spring when we planned to do the work and saved 150$ So I leave it there in Eugene. Around Feb I start calling them, I called, text, email, call again no response. Now I'm worried. Eventually, around March without any paperwork or conversation about what to do and more important "How Much", they send a bill. No discussion on why, just here pay it. As they have my cozy in another state I don't want problems. I Drive to Eugene to pick it up. Soon after my arrival and a discussion on my complaints, I get ready to go and WALLA! They lost the keys. They tell me they accidentally gave them to a another guy. An hour later they find them under the desk in the office So, really great work but the hassle that went with it and the whoops I got to charge ya rent deal has soured me.. don't think I'll go back and if you go, get it in writing.

I Changed hitches for a new truck and the service was amazing. Joe went well and above anything I…read morehad expected to make sure the part that was ordered was the correct application and was accurately sized for the weight I was pulling. I highly recommend this place.

I Lost a wheel bering on I-5 and they were less than 5 miles away. I was able to make it to their…read moreshop and parked next door at the closed down tire shop. Their customer service was excellent. They had all but one of the parts i needed but were able to order it and they had it there in short order. super nice people. i would highly reccomend Joes.

UPDATE: 09/11/23…read more NEW REVIEW WITH CARGO TRAILER: I used to buy all my cargo trailers up north but after the awesome experience I had with Diamond K when I bought my dump trailer I decided to swing by and see what they had. Shane was my salesperson before and he was super helpful telling me what he had in inventory before I came down. I was originally looking for a 6x12 budget cargo trailer but when it was all said and done I left with a 7x14 CargoPro Stealth with 9" extra height, aluminum frame and 12' extended length tongue. Shane listened to what I was looking for and helped me change my mind without trying to make me buy something else. These guys always say it like it is and I never feel pressured to buy. They'll sell you whatever you want to buy but they always try to educate along the way which I love. There is so much room in this trailer it's unreal and the height inside is so tall I cannot touch the ceiling (I"m 5' 8") which is great and will allow me to hang so many things overhead. Moving on to the rest of my review. The first time I came to look Shane had a 6x12 up front and ready to go that was exactly what I originally wanted. They have so much inventory it's crazy so he had it pulled up and ready to take home but I ended up taking a night to think over everything he told/showed me about the larger trailer I ended up buying. On Saturday I called to let them know I'm on my way to buy the 7x14 if it was still available. When I got there it was waiting up front with my name on it and the shop techs were making sure it was ready to go. I said, "I'll take it" and about 20 minutes later the paperwork was complete and while I was doing that the shop techs were removing the factory trailer jack with a different one that wouldn't hit my tailgate. Dee Dee (not sure how to spell her name) Shane, Mitch and Chelsea plus all the shop techs are always on it, polite and fun to BS with. I love this place because their prices are good and they make the transaction easy to get in and get out. ORIGINAL REVIEW WITH DUMP TRAILER DECEMBER 2021: Everyone here was great to work with. Shane was my sales rep over the phone and in person. When I arrived they were super busy with customers everywhere, the rain was coming down, it was freezing cold and every employee from the owner to the guys that put them together were making sure everyone got what they needed. I picked out my trailer, the purchase order was done in 5 minutes, they took my money and I was out the door in record time. Everyone was awesome to work with but I really have to hand it to the guys that put them together, hook you up and do the safety checklist before you can leave. They were on it and busting their butt in the worst weather and they did it with a smile on their face - I was impressed!!

Had a flat bed installed they got my gmc 3500 in and out of there earlier than what they told me…read morevery simple process

This was my first purchase from Double J. Chelsea led me thru the process over the phone and…read moreeverything she promised was true blue. I got there a little late and missed Chelsea but she had everything ready to go and Frances got me out the door. Noah walked me around the trailer and helped me hitch up. Real stand up crew with no B.S. very nice experience! Thank you and I will definitely recommend to others. Keep up the good work guys. It really matters.

Wow! All I can say is Wayne Berry is one of the most outstanding gentleman I have ever had the…read morepleasure of working with! I live in Utah and he went out of his way to make sure I knew what trailer would be the best for me AND local! He didn't even get the sale but he showed me what he thought would work best and then followed up with me 2 months later. What a great company!! Thank You Wayne!

Contemptuous, rude, dismissive salesman. Not interested in selling to "bumper pull deplorables"!…read moreNo matter that I had 20k in my pocket. The prices he gave me for trailers were $100 or more greater than what were listed on their site on-line. He thought it was A-OK to sell a trailer with 9 year old tires on it. I laughed in his face and left-and so should you. You can do better! See Double J or any reputable private seller for a better sale/trailer experience. Bottom of the barrel! They just do not deserve your hard-earned $$!!

From the owner: Welcome to Akins Trailer Sales…read more At Akins Trailer Sales we strive to provide the best possible living quarter horse trailers with the options you prefer. We specialize in Bison Trailers, giving you best quality and affordability.

I ordered a dump trailer for my husbands retirement in September 2020. I was told the trailer will…read morebe ready for pickup in 2 weeks. It wasn't. I called them every two weeks for 9 month and was always told some excuse or another. Finally a new manager called me to let me know that my order has never been processed. So this guy promised me the trailer in no less than a month and by this time the same product was priced $ 3000 Dollars higher, than previously agreed upon. I reluctantly agreed to the price and gave him another deposit! Stupid me. Two month later - still no trailer and I gave up and bought the same trailer from another company in California. Now, they are refusing and or ignoring my request of a refund for my deposit. I will never buy from those unprofessional people again. Very poor customer service and their staff appear clueless.

Fabulous experience. Drove from Reno, NV, to Sutherlin, OR, to pick up my brand new, beautiful,…read more2021 Southland Dump Trailer. Just what I needed for my RV Park campground at Lake Almanor. Everyone with whom I dealt from beginning to end was courtesy, professional, knowledgeable, and accommodating. Stephanie, Sales manager Tim, and owner Jim are so nice and just wonderful people. I couldn't have been more pleased. I highly recommend OTW. If you need a trailer, no need to shop around, give them a call. You won't be disappointed. Great price, great service, great product, and great people. Thank you Tim for everything. You're the best!

I had an issue with my truck's wiring when towing my trailer and they were able to diagnose the…read moreproblem quickly. Repair was done and the cost of the repair was reasonable. Highly recommend. Billy S.

These guys saved my butt. Drove in from Arizona to pick up a trailer, but I completely forgot about…read morethe need for a trailer break controller. Stopped in, on a whim, and they had everything I needed. Not only did they have the parts in stock, they accommodated me with installation while I waited. The guys there were super kind, and explained everything to me so it was very easy to understand. They did a terrific job with the install. Quick, clean, and very professional. I can't say enough good things. I would strongly recommend this place if you need any sort of the associated services they offer. 10/10 would go there again.