They did a fantastic job on our Toyota Avalon. It looks like a brand new car. Bringing in another…read morecar for some touch up paint

Listen, I left my first bad review after being treated like a complete schmuck and then took it…read moredown by mistake. Even though they treated me poorly at the beginning, I didn't think it was fair to leave a negative review at the time. Now that I'm driving the car more and really see the "repair" they did, I no longer feel bad about it. This quality is nowhere near what you'd expect from a professional shop. I'm absolutely disappointed and I don't expect them to fix it properly. They take apart every panel just for the billable hours -- it's a common insurance scam. I'm not going to bother with litigation because it wouldn't be worth it, and I'm not going to waste more time negotiating with the insurance company either. I'm just going to get the whole car painted a different color at a real reputable shop. Thanks for destroying this panel. All pro? Not pro at all.

These guys were awesome! They did a fantastic job on my car and the paint match came out great. The…read morewhole process was smooth, communication was solid, and they were super easy to work with. You can tell they actually care about the quality of their work. Really happy with how everything turned out and would definitely recommend Custom Autobody and Paint to anyone needing body work or paint done!

Matt did an amazing repair on our car after an accident. He was very detail oriented and a…read moreperfectionist. I love it! He said he makes sure that the car is back within factory tolerances on the body and he even blends the paint on both sides so it doesn't look like a repair. The color was a great match and nothing stands out between original and repaired. Jennifer was great with coordinating with insurance to make sure that we received new quality original parts on our low mileage and garaged vehicle, rather than settling for older salvaged parts that were unacceptable for the condition of our car. Our VW looks new again! The VW dealership even said it looks as if it was never in an accident, and they see a LOT of body and paint work come through their shop. They even immaculately cleaned our car inside and out. Thank you Matt and Jennifer! So pleased with the level of quality!

Had another fender bender. M&G did another fine repair job in an efficient and timely way. Called…read moreme frequently with updates. Worked well with the individual whose insurance covered the accident. Couldn't be more content with the entire process. Recommend without reservation.

They are amazing. Very high quality repair with text…read moreupdates on the process. Very impressed and highly recommended.

I had my car worked on after a wreck and have to say I'm completely satisfied with their work, they…read morecalled and let me know the progress which I really liked there were no surprises when I picked up the car. They had it done when they said they would and even washed it. Would definitely recommend!

I would highly recommend these guys to anyone looking for quality work. My Brother and I have used…read moreRC auto body since 1990 and will continue to do so in the future. Thank you Rick and Carl, there is a reason you guys have been around so long.

My daughter got into a small fender-bender and we took her Nissan Murano to Precision Classics…read more They did a fantastic job fixing her car! It looks brand new. Eron and his wife were so friendly and helpful. Very reasonably priced and the job was completed quickly. Less than a week. Highly recommended for auto repair.

We took our car in there after we were severely rear ended. I was very concerned about any frame…read moredamage and the safety of my car, since this was the vehicle I mainly transported my 10 month old baby around. Precision Classics and Collision is a family owned and operated business, both the husband and wife were extremely knowledgeable about the safety of my car and even car seat! They cared about the safety and security of my car and family as much as I did. The pick up and drop off service was very helpful. They took care of me from start to finish, I gave them my insurance information and they handled everything. I LOVED the results! Not only did I receive my car washed and vacuumed, but they found my iPod I thought I lost. I loved the service here so much I brought my car back a year later to have it detailed. Sure I could have gone to a car wash, but I know there is no business out there that could give me the same results! When my husband's company vehicle had some body damage he knew exactly where to go. And again, Precision Classics and Collision took care of all the paperwork and phone calls for us, and again, had amazing results! There isn't another place in town I will ever take any of my vehicles!

I first heard about Autobody Specialties after someone accidentally backed into my Ford C-Max and…read moredamaged the driver's side door, then drove off. It was a terrible day because the door was smashed so badly it wouldn't open, and the rear door wouldn't open either. I chatted with some friends to see where they'd had collision work done, and the first place I called told me it would take months to fix. Another friend mentioned Autobody Specialties, so I decided to give them a try. To my surprise, they said they could get it done in a couple of weeks, depending on shipping. After that, I just confirmed with my insurance company where I was getting the work done, and ten days later, the car was ready. Of course, when I drove, I noticed another part wasn't working right, which I hadn't noticed in the original repairs. But they took it in and replaced the part with one they had in stock in just a few hours. They also updated the repair estimate with my insurance company for no extra cost to me. Overall, I'm really happy with how quickly the repair was done, and the paint job matches the original paint perfectly, which I was worried about because my car is black with a glittery finish. I can't tell my car was ever hit.

This place does great work and was easy to work with even when our insurance company wasn't. Ben…read moreand his team put in extra effort to find parts for our old truck. Highly recommend! Thank you!! Matt

Brooks sold my 91 year old mother a car WITHOUT a clear title. Obviously, knowing better. When he…read morecontinued to put her off and it want for almost a YEAR I stepped in to advocate for her as she was stuck in a rural area unable to drive. Brooks asked me in a text if I had been drinking or was mentally ill. It is still not resolved and this is the text message he sent me today; "I will not be talking to you anymore from this point on. Your phone number will be blocked from my phone. If your mother needs to get in touch with me please have her do so. You are one of the worst people I've ever met in my life hope you have a good life and hope I do not ever run into you yet" Who treats people this way?!

Being involved in an automobile accident is stressful enough. Empire was very understanding and…read morereally helped us out.

Had my vehicle at Old Dominion twice in about six months, neither accident was my fault, just bad…read moreluck. After the first one, they did a great job. The body work was spot on, and when I picked it up the whole vehicle was cleaned inside and out. It didn't just look fixed, it honestly looked better than before. Second time around the insurance company ended up totaling it, so no repairs were done, but they were still solid to work with. Good communication, straightforward, and I always knew what was going on. If you need collision work in Eugene or Springfield, these guys are worth calling. Good people, quality work, and they run things the right way. Hopefully I don't need them again anytime soon, but if I do, I'd go right back to them.

I had a fantastic experience with OD when my car needed repair! They were open and communicative…read morethroughout the entire process! Thank you for getting me back on the road!

Talked to me like a human being informed me what he thought about the quality of the part I had…read morepriced and why and was polite informative and stayed at the price he quoted but I never did get to use his services

Worst mechanic experience I've ever had!! I brought my 2008 Honda Fit to this shop for a…read moretransmission swap. Unfortunately, my experience was extremely frustrating and left me with a damaged vehicle and significant out-of-pocket costs. I was originally told I would have my car back around 5 PM. Instead, I didn't get the car back until around 9 PM. When I picked it up, James the owner told me that the transmission fill bolt had not been properly tightened. During first test drive. and transmission fluid leaked out, he explained and then I got car back but I was also missing the transmission dipstick And had no idea. I drove approximately 40 miles home before realizing there was a serious problem. I ultimately had to have the vehicle towed back using my own AAA coverage. When I brought the car back, the missing dipstick was initially discounted as being the cause of the problem. I was then given an explanation involving another bolt that, according to the shop, had apparently been overlooked. My concern was that if that bolt had actually been loose and allowing transmission fluid to escape, there should have been evidence of that fluid loss at the time. When I picked up the vehicle that night, there was also a liquor bottle sitting next to the computer in the work area. I cannot say whether anyone had been drinking, so I'm not going to make that accusation, but given that my vehicle was being worked on and was returned several hours later than promised, it was concerning to see. Ultimately, I was only given $150 back. I was left with a transmission that had experienced problems after the installation, additional expenses, and the responsibility of getting the vehicle back to a condition I could trust. My biggest issue is that when something went wrong with work performed on my vehicle, I expected the shop to take responsibility and make it right. I don't feel that happened here. I'm posting this review because I want other owners and anyone considering a transmission replacement or for James to work on there car to know exactly what happened in my experience. I strongly recommend documenting everything, asking questions about the work performed, and thoroughly inspecting the vehicle before leaving the shop.