These people do great work, no question about it. Jay, the inside guy and estimator knows his…read morestuff, is friendly and answers all questions. They're priced competitively and deliver on time. They repaired my Camry which had some significant body damage to it. To see it today, you'd never know it had had all the damage I sustained. I highly recommend them.

Tahn is the man. I wouldn't take my truck anywhere else besides diamond auto body. I came in he…read moreworked with my insurance and did a great job. Fast, easy, and the their work speaks for itself. If you're in the area don't waste your time with going to other body shops that's trying to rip you off. Ask for Tahn and just know you're in great hands!

Really good service. All the office staff are professional and kind as well. The work on my cars…read moreminor accident looks great. They even put my new windshield wipers on for me. Such nice people. Highly recommend.

This company truly cares for our community! They help our kids and are always willing to give a…read morehand up to people in need! In another note,, a year ago I had a minor accident. Took my car there and they ordered a part and fixed it the next day. Cost was less than if I would have turned it in to my insurance! Truly a standup company!

Back in the shop. Had a splash guard remounted. Easy peasy except I was missing some further parts…read moreso they fixed it, gave me a print out w/needed work and that was it...no pressure.

First trip to Todd's with my 2024 Ford F-350, had some scratches left on paint after taking it to a…read morelocal touch less car wash, quoted $700 but could be a couple hundred more if calibration was needed for sensors as bumper needed removed for paint. Was notified truck was done, and final bill was around $1,500 almost double the quote. Inspected truck and noticed bumper was sagging about an inch to the left went back in...oh yeah we will fix that. So much for that attention to detail! I should've known after that not to go back to Todd's Auto Body but I'm a slow learner I guess. Truck #2 2015 Ford F250 I had some vinyl pinstripe needing replaced on driver and passenger door. Brought truck into Todd's to show them what needed done, they looked at truck did their inspection and ordered the correct pin stripe. Got the quote for removal of old pin stripe and replace with new, quote $320. Pin stripe arrives and authorization to work is signed. A couple days later i receive a phone call stating pinstripe came off easily, but in the removal process it tore off clear coat and paint... but it's not their fault...it's the paints fault! LOL there was no offer to fix the damage , but they would work me up a quote to pay to fix their fuck up! Also the auto body tech didn't just ruin the paint on one door he continued from driver side front door and the driver side rear door. They didn't think to stop and notify the customer that damage was occurring? Odd I know! Her response was that I knew it had faulty paint, paint surely looked great before! Obviously good enough to spend $1,000 on an exterior detail. Anyhow after a few days of it sitting on their lot, trying to figure out what to do with the situation my wife went to pick up the truck, but they would not release it until the original quote for pinstripe removal and replace was paid... I told my wife we would not be paying them for a job that wasn't completed. After a phone call with the manager and owner I asked if they would be willing to fix their damage that they caused and they denied doing so. I told them I wouldn't be paying them for the labor, so as a COURTESY of the owner or whoever this clown is. They decided to release the truck to my wife if we paid for the vinyl pinstripe. So my truck left Todd's auto body in worse condition than it was brought to the shop in. Quote to fix Todd's auto body's unskilled handy work is $2,400. So now onto the next steps of wasting my time in court to sue these idiots! Below is before and after photos.

Brian at Brownsville Body Shop did a fantastic job diagnosing a check-engine light problem and…read morequickly obtaining the part and repairing my car. Many thanks!

This is a small town shop that has good value but only that, sadly. I called for body work due to…read morean accident and provided estimate information. I was told they were 3 weeks out but that they would call when parts came in. I got no call, and when I checked in, I was told something completely opposite from when I first called. I was told they weren't ordering parts till I came in, but it couldn't be right away it was another wait. I'm just disappointed in the customer service and the way I was treated because I'd had other work done at this shop and was satisfied.

I would highly recommend anyone that is looking for superior service, incredible workmanship, and…read morefast timing to get your vehicle in and out. Then Autocraft auto body is your shop.....They even took care of getting me to the rental car company by having their painter give me a ride on his lunch hour. My Toyota Tacoma came out, looking like it just came off the factory line. I hope I never need a body shop again, but if I do, this one is at the top of my list!

All I can say is WOW. The AutoCraft team on W. 11th in Eugene was astonishing. After checking with…read moretwo other collision shops in town who seemed to care less whether they got our business or not, AutoCraft treated us like royalty. I have an older Edge and the damage was minimal. However they were so courteous, prompt, knowledgeable, prepared and informative. Navigating the insurance issues can be tricky and they had it all under control for us including managing the rental car. I hope we don't need to use their collision services again any time soon, but if you're looking for a company who knows good ol' fashioned excellent customer service, please give them a chance to impress you!

Excellent work on my car, Very professional! Chris is a very caring person. He was very easy to…read morework with. Went the extra mile. Got my car right in, was done in a very timely manner. I'm very happy with the way my car looks. Looks brand new! I highly recommend this body shop. Thank you so much Lea Anne

My experience with Navarro Body and Paint was amazing! Chris was so kind and very personable! I had…read morescratched the front of my Acura and they did an amazing job, even going above and beyond and restoring my headlights! Their service was top notch, and they did it all for a great price and under 24 hours! Thank you so much!!!

My mother was in an accident a few weeks ago, like 5 cars piled up because the idiot at the end of…read morethe line was likely texting and driving, so she rear ended the person in front of her, and it became a chain reaction. So we needed to have the car repaired. Luckily mom's car didn't sustain much damage because of where she was in the line of cars. Mom originally took the car in for the estimate herself. Now, it's hard to impress a cranky old lady. But they managed to do so here. She took it to two body shops, within a block of each other. She told me she felt welcomed here. They were thorough and honest in their estimate. They were super respectful to her (she can come across as a bitch without meaning to quite often) and i was impressed by that. It's rare she does big things like this on her own due to her age and health problems, so it's pretty impressive when she comes home and says they actually helped me. So we schedule the car to go in, and I take her. It was supposed to be done on Wednesday, late in the day. Mom typically has chemo treatments on Wednesday each week, so we weren't sure if that would get in the way of picking up the car. They said it could be picked up Thursday morning if needed. They gave us a loaner car free of charge, which was very helpful. I wasn't a fan of the loaner car, but like most people, I hate change and anything different. But it was a courtesy they offered, so I really can't complain. They preformed the work, I went to pick up the car late Thursday afternoon. Mom was in the hospital at this point, so they got to deal with my brother and me instead of mom. They were perfectly fine with me keeping the loaner car an entire extra day (it was almost 5 by the time I made it in because of mom being in the hospital), and my brother paying them with a credit card over the phone. I inspected our car before I went in to sign for it. I was very interested in the paint job, if they had blended it appropriately, or if it was obvious it was redone after being in a wreck. I've seen bad paint jobs before where they don't match it, so I was watching for it. I would be the person who makes them do it over until it's right. I looked at it from every possible angle, multiple lights, etc. I couldn't find anything to tell me it was in a wreck. They did a wonderful job. I still look at it and I'm impressed. I check it periodically, thinking I'll see something I missed when I picked it up. Nope, the bumper lines up perfectly, it's paint matched, and beautiful. I can't even find the tiniest reason to complain or nit-pick their work. I subsequently took it in a few days later for a completely unrelated estimate for a paint bubble/chip. The guy I talked to and dealt with (I wish I had paid attention to his name) was great. What really stood out to me was he remembered mom and I from the previous week. He asked if he'd heard correctly that she was doing chemo treatments and how she was doing. I told him a little about her, but this wasn't even something we discussed with him previously. He simply overheard her and I discussing her Wednesday treatment and he remembered it. It's pretty rare someone remembers random stuff like that, or even cares enough to mention it and ask how she's doing. Would I go back here for more work? Absolutely! I honestly can't say enough great things about this place. They treated my mother incredibly well, which is worth 5 stars alone. They worked with us keeping the car an extra day and my brother paying over the phone because mom was in the hospital. The quality of their work is impeccable. I've looked for signs of imperfections and I still can't find any. I took pics to compare, everything. I'm absolutely impressed. Review 22 of 2017.

After a nasty collision with a full-size, 8-point buck, my car needed extensive front-end repair…read morework. My insurance company recommended A&M for the repairs, and I am very glad that they did: What a fantastic repair shop. They were extremely responsive and professional. The work was done on time and, as I later discovered, they had restored the car to brand new condition. As other reviewers have pointed out, the crew at A&M are very knowledgeable, highly professional, and totally honest. I highly recommend this company for any auto body work that might be needed.

This is the third excellent experience I have had with Wayne's Garage. They do a thorough…read moreinspection on my 2003 Avalanche and help me keep her running in tip top shape. The guys are great and I will be back again. You should try them too.

What a great shop this is! I just found them a few weeks ago. I had work done on my Acura at a…read moregarage in Eugene and the problems weren't only not fixed but created a problem with my A/C. Jerry was so nice and scheduled to check out the car a few days out. I dropped off my car and the mechanic went over the issues I had: speedometer cable broken and replaced Idle control not working. Come to find out, my A/C wasn't working right either. The shop is very clean, as is the waiting area and bathroom. They had coffee and water available to drink while I waited. The work was done in a reasonable amount of time. I was warned that the A/C issue might involve having to remove the dash inside the car to find the problem and might be a pricey fix. Ugh. I was preparing for the worse and praying for the best. The speedometer cable was not broken but disconnected. Huge cost savings there and impt. because the part was no longer being manufactured. The Idle control part that was put on by the Eugene mechanics and didn't fix the idle problem wasn't the necessary part to fix the idle problem. My car has a manual transmission. It has two Idle control parts not one which is what automatic transmissions have. The one that was replaced was for hot starts...the one I needed was for cold starts which would solve both cold and hot start idle issues. I found a used fast idle control assembly part online and that fix was properly fixed now. The fix made by the garage in Eugene to address the fan issue for the radiator was not fixed. Mainly because the problem wasn't the fan but a dead battery. The Eugene mechanics repair that was made was to add a timer and sensor which, not only wasn't necessary but ended up being the cause of the A/C unit not working. It was blowing the A/C fuse making the A/C not work. Thankfully the dash wasn't taken out so the fix was not as expensive as I thought it would be. I am grateful for good and honest mechanics. I am frustrated with having to go back to my previous mechanic and try to get some money back on the work they did but I'm going to try. Wayne's is my new Acura mechanic.