Had another fender bender. M&G did another fine repair job in an efficient and timely way. Called…read moreme frequently with updates. Worked well with the individual whose insurance covered the accident. Couldn't be more content with the entire process. Recommend without reservation.

They are amazing. Very high quality repair with text…read moreupdates on the process. Very impressed and highly recommended.

I would highly recommend anyone that is looking for superior service, incredible workmanship, and…read morefast timing to get your vehicle in and out. Then Autocraft auto body is your shop.....They even took care of getting me to the rental car company by having their painter give me a ride on his lunch hour. My Toyota Tacoma came out, looking like it just came off the factory line. I hope I never need a body shop again, but if I do, this one is at the top of my list!

All I can say is WOW. The AutoCraft team on W. 11th in Eugene was astonishing. After checking with…read moretwo other collision shops in town who seemed to care less whether they got our business or not, AutoCraft treated us like royalty. I have an older Edge and the damage was minimal. However they were so courteous, prompt, knowledgeable, prepared and informative. Navigating the insurance issues can be tricky and they had it all under control for us including managing the rental car. I hope we don't need to use their collision services again any time soon, but if you're looking for a company who knows good ol' fashioned excellent customer service, please give them a chance to impress you!

I first heard about Autobody Specialties after someone accidentally backed into my Ford C-Max and…read moredamaged the driver's side door, then drove off. It was a terrible day because the door was smashed so badly it wouldn't open, and the rear door wouldn't open either. I chatted with some friends to see where they'd had collision work done, and the first place I called told me it would take months to fix. Another friend mentioned Autobody Specialties, so I decided to give them a try. To my surprise, they said they could get it done in a couple of weeks, depending on shipping. After that, I just confirmed with my insurance company where I was getting the work done, and ten days later, the car was ready. Of course, when I drove, I noticed another part wasn't working right, which I hadn't noticed in the original repairs. But they took it in and replaced the part with one they had in stock in just a few hours. They also updated the repair estimate with my insurance company for no extra cost to me. Overall, I'm really happy with how quickly the repair was done, and the paint job matches the original paint perfectly, which I was worried about because my car is black with a glittery finish. I can't tell my car was ever hit.

This place does great work and was easy to work with even when our insurance company wasn't. Ben…read moreand his team put in extra effort to find parts for our old truck. Highly recommend! Thank you!! Matt

Had an unsightly scratch on my door. They were able to take care of it for me at a fair price, as a…read moremore-complete repair was quite a bit more expensive. Staff were friendly and cordial during my visit. No issues at all. Would most definitely recommend.

It's common for people to dread getting their car repaired. I imagine that many people who come…read morehere are stressed, emotional, and tired. However, CS Better Body & Paint/Carstar really is the best place and people you could trust your car with. They are communicative, thorough in their repairs, and go above and beyond in their customer service. I came in with a dent from a hit and run. CS Better Body & Paint/Carstar was able to repair the dent quicker than other places and beautifully. They really helped brighten an unfortunate situation. Trust them with your repairs!

Back in the shop. Had a splash guard remounted. Easy peasy except I was missing some further parts…read moreso they fixed it, gave me a print out w/needed work and that was it...no pressure.

First trip to Todd's with my 2024 Ford F-350, had some scratches left on paint after taking it to a…read morelocal touch less car wash, quoted $700 but could be a couple hundred more if calibration was needed for sensors as bumper needed removed for paint. Was notified truck was done, and final bill was around $1,500 almost double the quote. Inspected truck and noticed bumper was sagging about an inch to the left went back in...oh yeah we will fix that. So much for that attention to detail! I should've known after that not to go back to Todd's Auto Body but I'm a slow learner I guess. Truck #2 2015 Ford F250 I had some vinyl pinstripe needing replaced on driver and passenger door. Brought truck into Todd's to show them what needed done, they looked at truck did their inspection and ordered the correct pin stripe. Got the quote for removal of old pin stripe and replace with new, quote $320. Pin stripe arrives and authorization to work is signed. A couple days later i receive a phone call stating pinstripe came off easily, but in the removal process it tore off clear coat and paint... but it's not their fault...it's the paints fault! LOL there was no offer to fix the damage , but they would work me up a quote to pay to fix their fuck up! Also the auto body tech didn't just ruin the paint on one door he continued from driver side front door and the driver side rear door. They didn't think to stop and notify the customer that damage was occurring? Odd I know! Her response was that I knew it had faulty paint, paint surely looked great before! Obviously good enough to spend $1,000 on an exterior detail. Anyhow after a few days of it sitting on their lot, trying to figure out what to do with the situation my wife went to pick up the truck, but they would not release it until the original quote for pinstripe removal and replace was paid... I told my wife we would not be paying them for a job that wasn't completed. After a phone call with the manager and owner I asked if they would be willing to fix their damage that they caused and they denied doing so. I told them I wouldn't be paying them for the labor, so as a COURTESY of the owner or whoever this clown is. They decided to release the truck to my wife if we paid for the vinyl pinstripe. So my truck left Todd's auto body in worse condition than it was brought to the shop in. Quote to fix Todd's auto body's unskilled handy work is $2,400. So now onto the next steps of wasting my time in court to sue these idiots! Below is before and after photos.

Dropped in because the bolt on my license plate came off. I was welcomed by immediate qualified…read moreservice with no charge. Thank you, Cory!

I have moved out of Oregon since my original dealings with Sun. Recently, my SUV was having issues…read morewith the catalytic converters and it caused poor acceleration. My local shop didn't do a very good job with the diagnostics and only suggested replacing the top cat. Which had been replaced when I bought the rig last year due to Lithia selling me a beater. They had the exhaust system replaced and fixed all the issues that were present. Since it was a consignment to a muffler shop, it certainly did come with a price tag. But as a person residing in the Seattle area for the last 8 years, it was still a much better deal than anyone would have given me. They were kind and understood that I would need extra time and attention to haul the vehicle into them. Given how hot she was running, I was concerned it would overheat. They paid attention and noted recommendations that I knew about due to friends looking at the car but never were mentioned by the other shops who had worked on her. Exceptionally professional and goes above and beyond. You get what you pay for and nobody is a miracle worker, so try keeping that in mind when you need auto repairs.

These guys were awesome! They did a fantastic job on my car and the paint match came out great. The…read morewhole process was smooth, communication was solid, and they were super easy to work with. You can tell they actually care about the quality of their work. Really happy with how everything turned out and would definitely recommend Custom Autobody and Paint to anyone needing body work or paint done!

Matt did an amazing repair on our car after an accident. He was very detail oriented and a…read moreperfectionist. I love it! He said he makes sure that the car is back within factory tolerances on the body and he even blends the paint on both sides so it doesn't look like a repair. The color was a great match and nothing stands out between original and repaired. Jennifer was great with coordinating with insurance to make sure that we received new quality original parts on our low mileage and garaged vehicle, rather than settling for older salvaged parts that were unacceptable for the condition of our car. Our VW looks new again! The VW dealership even said it looks as if it was never in an accident, and they see a LOT of body and paint work come through their shop. They even immaculately cleaned our car inside and out. Thank you Matt and Jennifer! So pleased with the level of quality!

I called for auto repair. I got in the same day. Customer Service was excellent polite, respectful…read morethey provided a way home and back pricing was reasonable. They had my car out the next day. excellent service excellent timing. Customer service was absolutely excellent. I would definitely go back.

I have a Dodge Durango SRT so I've always have taken every vehicle I've ever owned to the…read moremanufacturer dealership. Lithia Dodge out n out lied to me for over 2 years on a part. It wasn't covered by warranty but containued to tell the the part wason back order. Totally lied to me vs telling me it wasn't covered???? What's up with that. So decided to try a locally Owned business When I walked in I was greeted by Gina, NO WAITING just a great greeting n knew I found a great place to have the "BEAST" Serviced and takin care of. Had oil change n tire rotation and a inspection of the vehicle. Seems like a honest facility. Called when it was done vs me calling. These people did a great job and was finshed when promised and Gina called me!!!!