In an incident with a friend's car recently, we looked around at some body shops that seemed to be…read moredoing a good job locally and ended up going with Todd's. My friend was pleased with the work, which was performed quickly, on time and on budget. I don't live in town so Leighann did a great job of keeping me informed via the phone and email. Would definitely do business with again. Thanks!

This was our second time at Todd's auto body within a year span…read more First car was totaled and our new car (pictured) was hit by a commercial vehicle. Their insurance was being difficult but Leanne worked diligently to help us get insurance & a rental vehicle sorted out with no cost to us. We went to pick up our vehicle & we're more than impressed! They even polished our headlights. Hopefully we don't see them again next year, but if I ever need auto body work done I'm going back here. Thank you to the whole team at Todd's!

In 2021 I hit a jack rabbit in the desert on a road trip, it messed up the front bumper of my car…read morepretty badly. Fix it auto did an outstanding job repairing the damage and they did it quickly! Which is a huge bonus as a busy mom of 2! They were so friendly and they also paint matched my cars odd black almost dark purple paint color, which I was originally a bit worried about them being able to match it well enough. Fix auto went above and beyond on my car. Fingers crossed I don't need any body work done soon, but if I did I would come here again in a heartbeat! I did use my insurance for repair so I'm honestly not sure on the cost except what I paid for my deductible.

One of the best experiences I've ever had with an auto body shop…read more Fix Auto was one of the many options my insurance gave me and I picked them because of their good reviews. Most of the folks working there have been there 20-30 years, which says a lot about the enjoyability of working there, as well as the level of experience you get when you you bring your car to them. Josh and co got the back right panel of my car looking good as new and their skilled painter matched the white paint of the new panel to that of my car, which is really hard to do if you don't know what you're doing. Josh sent me frequent text updates, so I always knew the status of the repair being done and never once felt left in the dark. The repair took a week to the day, and pickup was really smooth and quick. Fingers crossed I'll never have to bring my car back, but if I do, I know my car will be in the hands of experts at Fix Auto.

Tahn is the man. I wouldn't take my truck anywhere else besides diamond auto body. I came in he…read moreworked with my insurance and did a great job. Fast, easy, and the their work speaks for itself. If you're in the area don't waste your time with going to other body shops that's trying to rip you off. Ask for Tahn and just know you're in great hands!

These people do great work, no question about it. Jay, the inside guy and estimator knows his…read morestuff, is friendly and answers all questions. They're priced competitively and deliver on time. They repaired my Camry which had some significant body damage to it. To see it today, you'd never know it had had all the damage I sustained. I highly recommend them.

I had the unfortunate circumstance of being in an auto accident in my 6-day new car. The first…read morecouple of days after the accident I was horrified, upset and stressed about the process of dealing with the accident. The insurance company for the person at fault asked me to drop my car at another collision shop - but after driving by Auto Craft for the last six years on my way to work, something made me think I should go there instead. (Thank you Oregon law!) The day I stopped by I was still pretty emotional about the accident. I was greeted by Zac who was incredible about calming my nerves and letting me know that everything was going to be okay. Since the first day, Zac has been informative and responsive to my questions and requests. He has also gone ABOVE AND BEYOND contacting the insurance company, sending photos and also making sure that my car was getting all the right parts to put it back into its original, beautiful state. (I haven't had to deal with the insurance company at all!) I appreciate the staffs' compassion and patience during my visits to their office. They are professional, humorous and down-to-earth people. I would and have recommended Auto Craft to all of my friends and family.

I'm always skeptical when my insurance company wants me to use one of their preferred Auto Repair…read moreshops, but my adviser assured me that AutoCraft was good to work with. They did not disappoint. Great staff and waiting room. The turn-around time was faster than expected and the repairs made turned out perfectly. Shout out to Dana, my service advisor at AutoCraft. She was excellent to work with. Would def take my business there in the future.

These guys had our vehicle for 38 days, originally, after a fender bender. On pick up day, we drove…read morethe 40 minutes (one-way) to pick it up, only to get a text 5 minutes before we arrived that it was not ready. When we arrived & asked why it wasn't ready, they told us they failed to calibrate it before we arrived. The 2 ladies at the front desk were SO unprofessional and downright rude. Alex needs to take off her hood when talking to customers & avoid rolling her eyes in front of them as well. When we finally picked the vehicle up, we took it to the dealership we bought it from, and the techs there found out it was not calibrated correctly and that Caliber also didn't mount the bumper correct, causing the paint to rub off. They also scratched the steering wheel to the point of having to replace it. We had to take it BACK to Caliber for another day but we were told the rental would at least be comped by Caliber. The day we were supposed to drop the vehicle off, we called to make sure they were ready and we were told that they didn't have a rental car lined up. We finally were able to drop the car for the bumper work in January, 5 whole months after the accident and are now thankfully done with dealing with this company. My husband (who works at a car dealership lol) and I happily share our experience with anyone who asks about/mentions Caliber in Springfield.

I don't even know where to start because my experience with them was absolutely phenomenal!…read moreFriendly, clean, professional, and expedient. I highly recommend!

All I can say is WOW. The AutoCraft team on W. 11th in Eugene was astonishing. After checking with…read moretwo other collision shops in town who seemed to care less whether they got our business or not, AutoCraft treated us like royalty. I have an older Edge and the damage was minimal. However they were so courteous, prompt, knowledgeable, prepared and informative. Navigating the insurance issues can be tricky and they had it all under control for us including managing the rental car. I hope we don't need to use their collision services again any time soon, but if you're looking for a company who knows good ol' fashioned excellent customer service, please give them a chance to impress you!

The body work done on my car was exceptional. The amount of time it took was a little longer than…read moreexpected due to the virus Covid-19. I didn't go through my insurance so the cost was out of pocket. The parts Manager worked with me to get me the best deal I could get. The guys who did the work were great the car looks like new again. They even detaliled the car inside and out. If I ever need body work on my car again, I will definetly go to Auto Craft in Springfield, Oregon. Kimberly

Kevin is a perfectionist, which is what you want when repairing your vehicle. He got me in and out…read morequickly and I am very happy with the quality and price of his work.

I just hand a pretty big dent in my bumper repaired by Simon's Top Quality Auto Body, and it looks…read moregreat. I had gone to another auto body shop first. They said they could repair it, but it would not look the same. They tried to sell me all new parts for double the money. Kiven at Simon's did not play games. He gave me a competitive bid and the did a super job. You cannot tell my car had a dent at all. It looks as new! I will always check with Simon's Top Quality Auto Body first...very impressive! Thanks Jeff E Cummins

Took my vehicle in at 8 AM. for a pressure test of my fuel pump. I then called to check on the…read moreprogress at 1 PM and they said I wasn't in the computer. So called back at 4PM to check. I didn't think they were keeping the vehicle overnight. The guy roughly said my vehicle would be safe there in a fenced yard. The next day I called to see if the 30 minute procedure was finished. I was concerned because the weekend was coming up and didn't think they would want to keep it. The boss said "Why don't you just come and get the damn thing." I did. No work done. They also would not give me the contract I signed or even a copy of it. Any thing with my signature, I have a right to a copy. I would never go back to J & K Auto and never recommend any one else to go there.

I am not sure how J&K could have offered any better service for my Jeep and F250. Their quotes were…read moreaccurate, fair and both vehicles were repaired on schedule. They earned my trust and business.

The quick response and the price. I needed my transfer case replaced on my 2013 Chevy equinox. He…read moredid the repair perfectly and now it runs and shifts better than when I first got it. I've tried a lot of repair shops but no more my car goes to DC Auto. He talks to you like a friend and his greeter dog is friendly to.

TLDR: Super honest. Responsive. Excellent prices. Try him…read more I needed a mechanic to give my UofO student's 2019 Elantra a 60K service. Several folks quoted her $700 through $2K. I called and chatted with Dan who assured me it wouldn't need much based on Hyundai's published $60K service list. In the end, it was about $110. He checked her brakes and said they were in great shape and definitely didn't need his $450 per axle brake replacement service. She had previously been told her brakes were dangerously bad and needed urgent replacement. Dan could easily have told me her brakes needed replacing and made $450-900. He did not because he's an honest car mechanic. How refreshing!