I have to say I'm very disappointed with the customer service at this location. I came down here to…read morepick up a gas container for my lawnmower, thinking it would be a quick transaction. I understand that there are customers ahead of me and I was very patient until five minutes later with nobody recognizing that I'm there in line waiting to pay a $20 container. I understand one sales person was already helping a customer out at the register while the other one was assisting a new customer besides myself. I waited there in line... No recognition... No eye contact or any kind of response response from the employees. I just walked out and won across the street to AutoZone. Maybe they have a better customer service than O'Reillys. I've never really had good customer service at O'Reilly in the past and I don't think I'll be going back there anytime soon or ever. Quality of product: average Quality of service: F Price: $- $$

Could your associates be any more rude? At first I thought I was exaggerating but nope I am not…read more The only person who has ever treated me respectfully and with courtesy has been the lovely woman with pink/red hair. I'm either spoken to rudely or skipped over completely. Usually im looked at and then skipped. I've visited here dressed in my best and with my scrubby work clothes on. I'd say this is not a good way to treat a customer. A military Veteran or female for that matter. When the gentleman at the register was informed he skipped over me twice, he was just oblivious to it. He then cashed me out without a word. No sorry for that let me get you over here.. or I didn't realize there was only one line...even though I've been working here and the rules don't change over night. If it weren't for the simple fact that I absolutely needed my oil today, I would've rather went elsewhere. 5 stars to the one employee who is actually friendly.

ordered a transmission 07/14/2021, made a deposite. they never called us back. i called, e-mailed…read morewith no response until 07/27/2021 they said they would need to look into it. finally got return call on 08/10/2021 since i was going to cancel my deposit, made rest of payment. tried to set up shipping and after having issues with the shipping company. i was told they didn't have the transmission and needed to refund my money. after over a month of my time being wasted and my customer upset with me because i couldn't deliver.

Planned to pick up my car for a week, an hour after pick up time was determined I had to contact…read morethem to figure know they canceled on due to me being too far away. They had my address for a week. I talked to them the day before. I had to contact them to figure out what was going on. Pieces of shit.

I have never been an automobile person, but within my community, it's evident that a lot of the…read moreresidents here fix their own cars which require a lot of car parts and services. AutoZone does provide exceptional customer service unlike O'Reillys. AutoZone does provide the same automobile parts like most automotive parts store. But I do have to say, their employee at the AutoZone at this location was pretty above average. I walked in. They welcomed me and one of the female employees was very observant that I was lost looking for an item which she directed where I needed to go and within seconds, I was checking out or as it took me five minutes at O'Reillys and yet they never made any contact with me. I should've known better from past experiences to bring all my automobile needs to AutoZone, which I will have to remember for future. Quality of service: A*** Quality of product: average Price: $- $$

This was my first time visiting AutoZone Auto Parts off Mitchell Road, and I was seriously…read moreimpressed. The location is super convenient with plenty of easy parking, and the store itself was clean, well-organized, and welcoming. I went in needing replacement windshield wiper blades for my truck. The wait time was minimal, and I was helped right away by Jessi at the counter. She asked for my truck's make and model, and after I gave her the info, she even asked if I had it with me so she could double-check and make sure she got the right fit. That alone was impressive--but it gets better. Jessi actually came outside with me, confirmed the correct blades, gave me pricing options, and personally installed them for me on the spot! Talk about going above and beyond. I left with exactly what I needed. Great experience all around. Highly recommend this AutoZone location

The worse service here, employees in this location are rude and disrespectful to customers, using…read morethe phone in the middle of transactions and making fun of guest

Waited 30 minutes inline with two cashiers helping customers, while an older associate named James…read morewas doing go backs and ignoring customers. There were 6 people in line after me.

Carlos is very helpful and provided a great deal of information to assist my decision on my truck…read morepurchase. I plan to go back to Carlos at Rush in the future.

We have been having issues with a coolant leak. No one has been able to locate the issue. We were…read morereferred to the nearest rush truck center near us while working in Northern California. We drive a peterbilt. Although this rush mainly deals with ford. Ted was able to get us in right away. Although it ended up not being the hose like loves and they originally thought. He helped us figure out what was going on. Shout out to Ted and his team in service for helping us and not giving up. We need more people like him in the service field. Appreciate your hard work and patience.

Love this place don't look at the other reviews. They are the only place I know that will do…read morelowered car adjustments. Super nice, friendly, and very fair pricing

Great service, I always bring my car here to align since it's lowered, they're always willing to…read morework with me dial the car in to my specs! Everyone is super nice and helpful!

Wish we had found you all sooner! We ordered online and the hood we needed came in damaged. Was…read moresuch a hassle to send back and get refund. When we called Quality Auto Body Parts they were so nice, very informative and helpful from the start. The person that helped us today was so nice. Helped us inspect the hood and even load it. He was patient with us and again was so kind. I 100% recommend going through this company. Not to mention they beat all online prices.

I own an auto mechanic shop and Quality has Amazing customer service I will most definitely returnread more

Tricia is very unprofessional and as a manager she should treat customers better. Will not be…read moreordering from here again

Bought a condenser from here a few months ago, beat everyone's price by around $30-$40 and was…read moredelivered to my doorstep within 4 hours....definitely will be using them again.

My GOAT Alex helped me out with replacing headlights; where they break off easily in the cold…read morewinter months. I viewed YouTube beforehand but he thoroughly explained what type of model it is and how to replace it. First time replacing headlights, a success!

I received the best customer service ever from Edgar at the Modesto AutoZone. He was so…read moreinformative. Had a great customer service and wasn't just there to get paid. I really appreciated his service. Thank you, Edgar.

Austin was fantastic and they were very friendly! He went above and beyond for us! Couldn't be…read morehappier and highly recommend!

I'd like to balance the scales on this place. Been here multiple times in person. it helps to know…read morewhat you need ahead of time. Best thing to do is price out the part you need from a new retailer. Next ask your self do I have the time and energy to deal with the frustration of dealing with the aftermath if this USED part doesn't work out or I feel shafted afterwards? If you answered yes to the previous then keep reading... this place has no clue in accuracy the cars that come and go on a daily basis off the top of their head.. they are as accurate as your favorite weather man from Chanel 2 telling you the weather for valentine's day of next year. Now the place is a wrecking yard expect stuff to be broken or faulty or you may get lucky and get out of the bind you are in with the part you aquire here. If you are lucky enough to strike the opportunity in developing an acquaintance with the eccentric, rough around the edges, knowledgeable yet hit and miss owner Sam you may get a different out look on your next parts hunting adventures. That has been my case thus far. Now the guys in the yard them too aren't the most polish of the bunch but they are performing an honest man's work. Their fragrance of choice is diferential fluid from a 91 ford F150 they don't wear their Sundays best to work, nor do they they bring their holier-than-thou attitude to work Its a wrecking yard!!! If you are faint at heart don't go in person invent the next app [Uber wrecking yard parts] you may become a millionaire and won't have to seek used part from a wrecking yard. For all we know we may be able to telaport from place to place soon enough to not need wrecking yards any more. So next time you visit this or any other wrecking yard take into account the service they provide and bring your best attitude forward even when you have made the wrong choice to seek the part from a wrecking yard. Because last time I talked to wrecking yard owners they don't do cold calls or home visits to get your possible business or frustration when we become the pain in the rear seal customer. Hope this has helped someone.