Austin was fantastic and they were very friendly! He went above and beyond for us! Couldn't be…read morehappier and highly recommend!

I'd like to balance the scales on this place. Been here multiple times in person. it helps to know…read morewhat you need ahead of time. Best thing to do is price out the part you need from a new retailer. Next ask your self do I have the time and energy to deal with the frustration of dealing with the aftermath if this USED part doesn't work out or I feel shafted afterwards? If you answered yes to the previous then keep reading... this place has no clue in accuracy the cars that come and go on a daily basis off the top of their head.. they are as accurate as your favorite weather man from Chanel 2 telling you the weather for valentine's day of next year. Now the place is a wrecking yard expect stuff to be broken or faulty or you may get lucky and get out of the bind you are in with the part you aquire here. If you are lucky enough to strike the opportunity in developing an acquaintance with the eccentric, rough around the edges, knowledgeable yet hit and miss owner Sam you may get a different out look on your next parts hunting adventures. That has been my case thus far. Now the guys in the yard them too aren't the most polish of the bunch but they are performing an honest man's work. Their fragrance of choice is diferential fluid from a 91 ford F150 they don't wear their Sundays best to work, nor do they they bring their holier-than-thou attitude to work Its a wrecking yard!!! If you are faint at heart don't go in person invent the next app [Uber wrecking yard parts] you may become a millionaire and won't have to seek used part from a wrecking yard. For all we know we may be able to telaport from place to place soon enough to not need wrecking yards any more. So next time you visit this or any other wrecking yard take into account the service they provide and bring your best attitude forward even when you have made the wrong choice to seek the part from a wrecking yard. Because last time I talked to wrecking yard owners they don't do cold calls or home visits to get your possible business or frustration when we become the pain in the rear seal customer. Hope this has helped someone.

Couple of the dudes there super chill n know what they talking about…read more But the other half of employees never even seen or worked on a car before Why why why must we hire ppl that know absolutely nothing about cars .

These guys have been there each time I needed them with selection, price, and expertise.read more

My GOAT Alex helped me out with replacing headlights; where they break off easily in the cold…read morewinter months. I viewed YouTube beforehand but he thoroughly explained what type of model it is and how to replace it. First time replacing headlights, a success!

I received the best customer service ever from Edgar at the Modesto AutoZone. He was so…read moreinformative. Had a great customer service and wasn't just there to get paid. I really appreciated his service. Thank you, Edgar.

This is my go-to place for auto body parts- the best in town, Their customer service is second to…read morenone.

Bought some parts here...they ordered the wrong parts and I was told by Ruby that I could return…read morethe parts no mention of restocking fee...when I tried to return them they wanted me to pay a restocking fee for parts they ordered wrong when I refused to pay the restocking fee they refused to take them back...a manager would not even come out to talk to me...left the parts there and left...they are dishonest and unprofessional...stay away at all cost...I will report them to Better Business Bureau... To add no one has even attempted to contact me to resolve the issue...

I like the quality of Napa premium and Ultra premium products. This business has fair prices for…read moregood quality parts. The counter help knows parts. On the rare occasion that I changed my mind, they've been good at returns.

I have to say I was very disappointed with the service I received today or lack thereof…read more I walked in, there was one person being waited on at the counter and I was the only other customer in the store. An employee walked behind the counter, looked at me, didn't say a word and started looking at the computer. Another female employee walked up beside him, looked directly at me, she failed to acknowledge me. I continued to stand there for another 5-10 minutes till I was angry enough that I walked out. I was never acknowledged as a customer, I will not go to that store again. I had a simple item to order, yet they could not even take a few minutes to help me. Very, very disappointed.

Good selection of parts , and great customer service and prices will be returning. Staff was…read morefriendly and knowledgeable

Priced their parts more than new. When asked ' they say it's their business. What a rude way to…read morerude a business.

Just had a horrific experience in this store . Just because a worker saw me open my return bag to…read moremake sure the receipt was in it she accused me of stealing . They were speaking to eachother in Spanish not knowing that I am Spanish speaking . The manager apologized after he found out it was not true. I will never step foot in that store again.

I told myself I was never going to go back to AutoZone because of the Poor Customer service. I gave…read morethem a second change and yet again i'm disappointed. I can't believe I had to wait over 15 min so someone could help me at the register. After a long line of people waiting a mechanic shows up and they leave the register to help him instead of the paying customers . If I could give autozone A negating -10 I would. I'm going to call Corporate Office and make a complaint. I will no longer shop a autozone, I'm taking my business to O'reilly's Auto Parts.

Very disappointing experience. I was given a price for a job, but when I picked up my truck the…read morework wasn't finished and they asked for much more money than we originally agreed on. I paid what we had discussed, but no one told me about any changes. I brought the truck back so they could fix the issues, but the job was still not completed. They even left my truck outside the shop and unlocked. When I asked about it, they said they didn't have time to finish it. Very unprofessional. Muy mala experiencia. Me dieron un precio por un trabajo, pero cuando fui a recoger mi camioneta el trabajo no estaba terminado y me pidieron mucho más dinero de lo que habíamos acordado. Aun así pagué lo que habíamos quedado, pero nunca me avisaron de ningún cambio. Regresé la camioneta para que arreglaran lo que estaba mal, pero aun así no terminaron el trabajo. Incluso dejaron mi camioneta afuera del taller y abierta. Cuando pregunté, dijeron que no tuvieron tiempo de terminarlo. Muy poco profesional.

Do NOT go here!! Look at the negative reviews and you'll see other people have noticed their parts…read moremissing or tools missing. Sketchy people work here. Do not give them your business. I'd give zero stars if I could!!

Being short staffed is a common problem right now in a lot of businesses along with this one. I…read morewanted to give the staff that we're working on 9/17/21 (7:30ish pm) praise for showing up and doing a great job. The assistant manager assisted me and even helped me to my car. Despite the rude impatient customers, they held their composure and assisted everyone as fast and efficiently as they could.

Slow customer service, only one associate and even talking too long with the customer. I walked out…read moreso with the other guy behind me. I would put no star rating !