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    AutoZone

    3.7 (15 reviews)
    Open 7:00 am - 10:00 pm

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    Horrible not legible receipt
    Ana B.

    This was by far the worst customer service I have received at any auto part store, after being in store I called to confirm that I had picked up the correct part Alfonso who I was told I was speaking to asked for part number which sounded like he said phone number so I stated the phone number about 3x then proceeded to say part # I said oh my bad I thought you said phone, then I asked where do I find the part #, he made me repeat myself again, by then workers are laughing in the background assuming I was on speaker being laughed at, I told him I didn't think that was funny... he stated I had gotten the correct part because I "fo'sholy spoke to Kevin the manager" and before I knew it I was speaking to someone else. After hanging up I wanted to know who these gentlemen were and who I spoke to, just to let him know I was unhappy and didn't like the way they were laughing at me. I wasn't upset at the moment to come here and write this long paragraph but after calling them and being placed on hold for 20 min no courtesy to check in on the customer, I proceeded to call from a different number and spoke to Kevin the manager to let him know how upset I was and how that was intentional at that point, he semi apologized but at any point made the situation any better. Now to conclude what I told him that was very unexceptable considering making this so intimidating for a girl to go or even call for parts because of them making fun you OR ACTING CHILDISH by placing you on hold!

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    5 months ago

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (15 reviews)

    I have to say I'm very disappointed with the customer service at this location. I came down here to…read morepick up a gas container for my lawnmower, thinking it would be a quick transaction. I understand that there are customers ahead of me and I was very patient until five minutes later with nobody recognizing that I'm there in line waiting to pay a $20 container. I understand one sales person was already helping a customer out at the register while the other one was assisting a new customer besides myself. I waited there in line... No recognition... No eye contact or any kind of response response from the employees. I just walked out and won across the street to AutoZone. Maybe they have a better customer service than O'Reillys. I've never really had good customer service at O'Reilly in the past and I don't think I'll be going back there anytime soon or ever. Quality of product: average Quality of service: F Price: $- $$

    Could your associates be any more rude? At first I thought I was exaggerating but nope I am not…read more The only person who has ever treated me respectfully and with courtesy has been the lovely woman with pink/red hair. I'm either spoken to rudely or skipped over completely. Usually im looked at and then skipped. I've visited here dressed in my best and with my scrubby work clothes on. I'd say this is not a good way to treat a customer. A military Veteran or female for that matter. When the gentleman at the register was informed he skipped over me twice, he was just oblivious to it. He then cashed me out without a word. No sorry for that let me get you over here.. or I didn't realize there was only one line...even though I've been working here and the rules don't change over night. If it weren't for the simple fact that I absolutely needed my oil today, I would've rather went elsewhere. 5 stars to the one employee who is actually friendly.

    AutoZone Auto Parts - Entrance

    AutoZone Auto Parts

    (23 reviews)

    I have never been an automobile person, but within my community, it's evident that a lot of the…read moreresidents here fix their own cars which require a lot of car parts and services. AutoZone does provide exceptional customer service unlike O'Reillys. AutoZone does provide the same automobile parts like most automotive parts store. But I do have to say, their employee at the AutoZone at this location was pretty above average. I walked in. They welcomed me and one of the female employees was very observant that I was lost looking for an item which she directed where I needed to go and within seconds, I was checking out or as it took me five minutes at O'Reillys and yet they never made any contact with me. I should've known better from past experiences to bring all my automobile needs to AutoZone, which I will have to remember for future. Quality of service: A*** Quality of product: average Price: $- $$

    This was my first time visiting AutoZone Auto Parts off Mitchell Road, and I was seriously…read moreimpressed. The location is super convenient with plenty of easy parking, and the store itself was clean, well-organized, and welcoming. I went in needing replacement windshield wiper blades for my truck. The wait time was minimal, and I was helped right away by Jessi at the counter. She asked for my truck's make and model, and after I gave her the info, she even asked if I had it with me so she could double-check and make sure she got the right fit. That alone was impressive--but it gets better. Jessi actually came outside with me, confirmed the correct blades, gave me pricing options, and personally installed them for me on the spot! Talk about going above and beyond. I left with exactly what I needed. Great experience all around. Highly recommend this AutoZone location

    Valley Balancing & Auto Machine

    Valley Balancing & Auto Machine

    (18 reviews)

    Great shop! Had them do all the short block machining on my 327 (Bore/hone, align bore, decking,…read morecrank polishing, balancing etc...). Outstanding service, straightforward, they are genuine, and they follow through on their commitments. I can't say enough praise and certainly will be back as well as be recommending for those needing automotive machine work.

    Brought in my drive shaft after taking it to a mechanic when I thought it was a rear wheel bearing,…read moremechanic gave me a heads up and said if I was mechanically inclined I should save the labor and take it off myself, now to the review, 10/10 recommend them. My 1984 Chrysler Fifth Avenue needed new U-Joints and balancing. Brought it in thinking it would be refurbished, got a whole new one for $330.75!!!!! I was thrilled but still skeptical, slapped it on, and the car drives SO much better! Not that it didn't before, but now the car glides through the higher speeds and shifts, great customer service, gentleman at the front desk was polite, the lady that took measurements and communicated to me through the phone communicated to me the entire time and the hurdles and findings of my drive shaft and options. I wanted to do a 1 and done and went with their recommendations, I'm glad I did! Driveshaft took roughly 2 weeks to be done due to low staff. Car is a weekend car and a project I took on so I didn't mind the wait at all. I'll recommend these guys to anyone and any balancing and possible future machining will be my first stop!

    California Auto Parts & Auto Dismantlers - Installing parts from California auto parts

    California Auto Parts & Auto Dismantlers

    (59 reviews)

    Austin was fantastic and they were very friendly! He went above and beyond for us! Couldn't be…read morehappier and highly recommend!

    I'd like to balance the scales on this place. Been here multiple times in person. it helps to know…read morewhat you need ahead of time. Best thing to do is price out the part you need from a new retailer. Next ask your self do I have the time and energy to deal with the frustration of dealing with the aftermath if this USED part doesn't work out or I feel shafted afterwards? If you answered yes to the previous then keep reading... this place has no clue in accuracy the cars that come and go on a daily basis off the top of their head.. they are as accurate as your favorite weather man from Chanel 2 telling you the weather for valentine's day of next year. Now the place is a wrecking yard expect stuff to be broken or faulty or you may get lucky and get out of the bind you are in with the part you aquire here. If you are lucky enough to strike the opportunity in developing an acquaintance with the eccentric, rough around the edges, knowledgeable yet hit and miss owner Sam you may get a different out look on your next parts hunting adventures. That has been my case thus far. Now the guys in the yard them too aren't the most polish of the bunch but they are performing an honest man's work. Their fragrance of choice is diferential fluid from a 91 ford F150 they don't wear their Sundays best to work, nor do they they bring their holier-than-thou attitude to work Its a wrecking yard!!! If you are faint at heart don't go in person invent the next app [Uber wrecking yard parts] you may become a millionaire and won't have to seek used part from a wrecking yard. For all we know we may be able to telaport from place to place soon enough to not need wrecking yards any more. So next time you visit this or any other wrecking yard take into account the service they provide and bring your best attitude forward even when you have made the wrong choice to seek the part from a wrecking yard. Because last time I talked to wrecking yard owners they don't do cold calls or home visits to get your possible business or frustration when we become the pain in the rear seal customer. Hope this has helped someone.

    AutoZone - autopartssupplies - Updated May 2026

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