The absolute WORST! Besides the parking lot being way too small, service in general is terrible. Whenever I drop packages here they don't start tracking until very late at night/early morning. Recently I dropped 3 packages off on a Friday afternoon. 2 of them started tracking Saturday (fine I guess) and the other package not until Monday night! Not acceptable! I work from home and same or next day shipping is expected. My package should have been delivered the day they shipped it...I assume it was lost/overlooked once in their possession. If I could give zero stars I would. I'll use Eastridge location from now on. read more

The postman just left a notice that they have tried to deliver a package and I wasn't home and I was watching him doing this when I was at home. He was lazy enough to hesitate to get out of his small truck and knock my door. Unbelievable and unacceptable behavior! I drove back to USPS office for the package to pick it up and it wasn't there the postman did not unload it from his truck. I was told it will re-delivered next day. Fast forward, after 3 days no package, I called the office and the told me that the package is in the office and they'll make sure it's delivered next day. Next day (today) - mail delivered, no sign of the package. Called the office - postman "forgot" to pout it in his truck and they can only re-deliver it on Monday (2 days later) because the office is already closed for the weekend. What's the hell is going on in this USPS office???!!! read more

Only came to get a mailing package. Really small on the inside and the mailing package I needed wasn't against the wall with the others so I had to ask the lady behind the counter. She was nice and gave me what I needed. read more

Awesome! I dread making a trip to the post office, especially on a Saturday afternoon. This branch is open til 2 on Saturdays and I came at 12:30 to ship a Priority package. I rolled my eyes because the line was literally out the door, and even with only 2 of 3 clerks available, I was in and out in FIVE MINUTES! I double checked the time because I couldn't believe it, but yep! Now I have time for a smoothie. read more

Post office is supposed to open at 8:30 am. Didn't even open the door until 8:38; then the worker was NOT set up and ready to go. Then, literally 9 minutes after the door opened, she declared she was going on break as soon as the line died down. Seriously?! You're ridiculous. read more

I came in here to pick up a package that was supposed to be delivered the next day. Well mannered I explained and asked to retrieve my package.. although the package is not ready until the next day, think of the carrier, he works his butt-off all day and one package out of the way must've made a small difference delivering his route. anywho, this woman was rude.. and her colleague beside her bothered me so much with his snail service. I understand you work all day dealing with arrogant unprepared people, but to work like a snail is just disturbing. if you don't wan to work efficiently, you should consider retiring. good grief. read more

I'd give this post office and staff zero star if there was an option. My mail carrier either steals, loses our outgoing and incoming packages 75% of the time. Managers Vicky and Manny never follows through with requests/claims, supervisor Marie Azrate is rude and not helpful at all. She never holds her staff accountable for anything, instead just covers up for them. I've lost so much money and confidence that now I just ship and receive all packages from work. The staff at the counter is condescending and unprofessional. I've had experience where they even make nasty comments as I was walking away. read more

I got there at 12:30 stressing that the line would be out the door. The line was long because there was just one postal worker but she was so organized she had that line down quick.y and I was out in 10 minutes. The worker was very sweet and gracious. read more

For the 4th time now my package has been marked as delivered and not actually delivered the last time this happened I had to literally wait outside until the mailman came and confront him myself only to find out he conveniently had it in his truck and kept "forgetting" to take it off. I've called and spoke to several people all of which tell me its not their problem they can't help me and I pretty much am just wasting my time and money. When you can't have your mail brought to your own house its a problem. Management sucks very rude constantly hang up or don't call back mail carriers don't do their job. If you're in th district of this office goodluck. read more

i must say, i am VERY disappointed.. Couple years ago.. i would've rated them 5 stars.. I have packages that come in the morning around 6am, i'd arrive at the post office at 7 and they would let me pick up the package with no problem. NOW, i believe they've changed management or something.. but.. THEIR PHONE LINE DOESNT EVEN WORK. CONSTANT BUSY TONE. I've tried calling for 3 days and the phone still would not go through. Anyways, I have a package that arrived this morning at their post office. I'm going on vacation for a week so i'd like to pick it up before i leave. This lady INSISTED i leave the package in their post office for the week.... REALLY? No thanks. You have wild chicken in your post office. I dont need my package around those animals. I even asked if i can request to leave the package here so by the time all your carriers sort out the package, i can pick mine up before i go.. NO, she said that's impossible. Impossible?? I'VE DONE THIS FOR OVER 3 YEARS... AND NOW ITS IMPOSSIBLE? If i can give them 0 stars i would. But this is just unacceptable.. USPS is no service at all.. more like a chore for their employees. read more

Beware of sending time sensitive packages out of this location. Postal clerks working in the front are incompetent, they can't even punch simple zip code correctly. I sent a 2-3 day priority envelope last week, the lady behind the counter punched in wrong zip code and sent to a wrong postal location. I found the mistake after I called the person who did not receive the package 3 days after I sent it. I called the 1-800# they said package was sitting at wrong location and was on the phone for 30 minutes and they assured me it will be rerouted to the correct address. I got an E mail tracking confirmation today that showed delivered to wrong address. Unbelievable! read more

I've had SEVERAL packages "delivered" by their half-witted post-people - NEVER has it arrived on time, and almost every time it was delivered to a completely different address. I've called them reporting packages lost or stolen, and they refuse to acknowledge of take accountability for their flaws. This is why the Postal Services needs to die a slow death read more

This shipping method is a piece shit! They take forever to ship your stuff even when you have priority mail. Its been more then a week when i paid extra for their stupid fast shipping thing. NEVER COMING BACK! UGGGGGGH read more

Idk why this place has such bad reviews, came here cause it's so clean compared to others, I had to send back some items I bought online, and the sweet Filipino Man who helped me, suggested something more affordable and didn't have me buy any tape, so I used his. Fast and easy, in and out in just a matter of 5 mins. Will come back! read more

I keep losing my mail and packages 6 out of 10 times. They delivered my mail to my neighbor and my neighbors mail to me. It's the guy with a turban on his head who delivers mail in our area. I'm glad I have honest neighbors who came over and handed the packages to me. This post office has employees with very poor organization skills! read more

The people working in the stations are always very helpful to me whenever I'm here. The only reason I'm giving this place a 3-stars (for now) is because the afternoon mail courier does a really lousy job (this was my first time expecting a package in the afternoon here at my new place). My package was on its way since morning yesterday and I was so excited that I checked every so often, then when I checked my tracking, it says they "TRIED" to deliver my package and "LEFT A NOTE"--I know for fact they did not try because I have a doorbell, and there was audible sound coming from the inside near the garage mailbox, and that so-called NOTE was not there. Because of this courier's failure, I wasted my precious time waiting yesterday, and now, I have to go pick up my package instead. These couriers need to be trained properly to do their jobs, because obviously, they're horrible at it. read more

Incredibly slow service! The staff is nice, but tend to get stuck in conversations with some customers without helping the next customer in line. I don't go here anymore after the last few times I was here the line were outside the building and the wait in line outrageous. read more

I went to this post office and ask for the item that not sent to me for more than ten days, the lady (phillippino) asked me to write down my address and the next thing I know she won't let borrow her pen and than lie to me the item was in another location. read more

Employees at the counter (95127) have always been very nice. The route carriers and supervisors don't care about customers at all and have even said "if you complain you will never get your mail". 3 packaged in a row sent priority mail were not even attempted to be delivered. All said the receptacle was blocked but all were too big to to fix in the receptacle 12" x 12" or bigger. I encourage you to file a complaint with the inspector general if you have had a similar experience. www.uspsoig.gov/form/new-complaint-form read more

Two days in the row I'm ringing the bell at postal pick up parcel window at 8am for 10 minutes, workers are there but NOONE opens it. The holidays are over, there is no reason not to serve package pick up since your posted hours are from 6am. Called on business hours this location around 11am NOONE picks up the phone... read more

If i could give a Zero i would. Our regular postal carrier is AWESOME - When she is not there we seem to get every lazy person. 4 cars in my driveway and a note saying sorry no one was home to get your delivery. I smell BS. I called the store and spoke to manny who just didnt give a crap about my side .. just horrible read more

I asked for my mail to be stopped on a particular day and discovered it wasn't stop after checking with my neighbor who said it was piling up. I had to make a international call to the post office why this didnt happen, I spoke with a mailman and he indicated the regular mailman was on vacation but he would take care of it, which he obviously didn't!!! Poor service,, slow service. I had packages being delivered and who know where they are now. I hate to go to the office because the lines are always long, and slow service!!!!!! I prefer the Piedmont Office, much faster. read more