what happens when our mail looks to have been opened? and we need to return mail... or mail delivered that was the wrong address and returned mail with note, yet they keep delivering.. read more

US Post Office - opened packages are usually expected from UPS /Fedex but not USPS... - Post Offices Near Me - San Jose, California

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They are *not* open on Saturday despite what Yelp says or what's posted on the door. They're actually closed. I honestly recommend just driving out to the Branham post office. They're very consistent, open on Saturdays, & have the self-service center. read more

This station steals packages, pick and choose which ones they want to deliver. No one at this station can read or write in English so half the mail never gets delivered to where it's supposed to go. read more

Discrimination. The clerk refuses to note neither suggestions nor concerns from customer.

Great place to get packages out to my son, I'm in and out in no time. The guy who is normally here is really nice, quick and efficient about ready to retire. He speaks clearly and not at me, but with me so that's always good. I need my stuff at least to arrive to my son's destination. In these interesting times packages are consistently late. I am glad to have this USPS around! _Enso +- La Lune Sucree nearby. Stationary. Double doors. Friendly. _Going forward ho! read more

This is literally my favorite USPS to go to, in the South Bay. Alfonso is usually the one working at the counter; he always greets each person with a smiling face and amazing customer service. He always answers all of my questions, no matter how many times I've already asked before and forgotten the answer. He also is the only employee that works here, that I've encountered, that knows how to put all of my transactions onto (1) receipt; anyone else that I've ended up encountering, at the times Alfonso isn't here, I end up walking away with a few receipts. Don't forget this USPS is closed for lunch Monday - Friday from 12:00 PM (Noon) to 2 PM. They're not opened on Saturdays (COVID-19). Social Distancing is enforced. You must have a mask to enter. read more

Someone needs to update the hours on here because they don't reflect your real business hours.

They are not accountable at this location for opening or reopening when schedule to open. Also I had a lost forever package shipped from here. Too bad as USPS is usually great. Right now I'm waiting 20 + minutes and they did not yet open after the lunch break . Supposed to open at 1pm. read more

The teller was super helpful!! The best place to visit in SJ downtown for sending out mails. read more

I was downtown at my daughters apartment and I had to mail a package quickly so I saw this place close by; so I thought "what the heck "... Wow there was only one worker and the line was not only long but people were doing really LONG transactions! And annoyingly there were 2 guys that were chit chatting up a storm Arrghhh. I finally got my package mailed after a 25 minute wait. Whew patience is definitely a virtue I don't have ;) read more

I went to this USPS because it's close to SJSU & City Hall. It's on 3rd & Paseo de San Antonio, across from Tengu Sushi. One counter open & 2 people in front of me. It moved pretty fast. I picked up: Pixar Forever Send A Hello Stamps 1 sheet (20 stamps) for $8.80 Go Green Forever stamps 1 sheet (16 stamps) $7.04 American Scientists Forever stamps 1 sheet (20 stamps) for $8.80 My total $24.64. Charged it. I wanted more Pixar stamps, but they didn't have anymore. Must check the other USPS soon. read more

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There is only one person working there. It can be slow sometimes depending on the time you come. I have come sometimes, and it is empty. However, I have come other times when there is a line. I mean you get the job done which is to mail your stuff. I haven't have any bad experience here. Plus, it is close to SJSU which works perfer for me. read more

Make sure you show up with some time on your hands because there's only one person who works there. Usually it's the nice, pleasant man named Alfonso. Also, keep in mind that this USPS now closes at 4 pm on weekdays. read more

I came here around 12:20pm on a Friday and this place had a couple of people waiting in line. It was a very small place with one person working. Parking was street parking around. The supplies were very limited so don't expect too much here while waiting in line. The line was very long after a few minutes later and it was mostly college students from what I could tell. The person who helped me was a little rude when I asked about picking up a package, but he was like that to the three other people he interacted with before me. They don't have packages at this location so just make your way to the post office on the corner of St. John and 1st Street next to St. James Park. Otherwise, this place was okay for what most people would do. read more

This USPS is super small and it can get very busy inside! There's usually a long line and a long wait -- only one or two workers at the front...most of the time it's one person working and it just takes forever! But this place is conveniently located across from SJSU, so I stop by here whenever I need to return my rented textbooks, packages, or if I need any stamps. Also, this is a great place to come get your money order if you need to pay rent or whatever, but there is a dollar fee! There is a lobby with mailboxes too, so come here if you need to rent a mailbox. Overall, place is okay, I just come here when I need to. There's no parking lot, only side street parking, but I always walk here from campus. read more

US Post Office - Standing way in the back... - Post Offices Near Me - San Jose, California

I feel bad for the manager to be the only person mandating this office. It sucks with budget cuts, but this is ridiculous. Needing to close the office to get change. This should have been done the night before closing since it closes at 4pm. Banks close at 5pm so the manager has enough time to get change then. The previous manager here would get change after he closed the office. This place is supposed to be opened at 9am. It's 11am and there are 4 people waiting and that's not including me. I asked how long the people been waiting and one girl said 10 minutes. It's now been 25 minutes the manager has been gone and still not back. I had to go back to work. I will need to file a complaint. read more

US Post Office - Closed for 15 minutes to get change. - Post Offices Near Me - San Jose, California

The old filipino lady with the glasses is beyond rude. Every single time I go here she is always making rude remarks, constantly yelling at people in the lobby from her desk; it's just unnecessary. If you you even complain slightly about their inadequate service she will attack you with all kinds of low ball remarks & try to make you feel bad for even bringing it up. She needs to be retrained in customer service because she is totally unprofessional; not to mention sad & pathetic. read more

Sign on the door says it is closed. No reason or indication that it will ever provide service again. The hours here were always unpredictable and limited. But the clerk there was always wonderful. read more

This is possibly the nicest post office in San Jose. I go here often because work is down the street and it's convenient when I am mailing things to clients. Like any post office, if you come here close to 4pm, it'll be really packed so I try to come during lunch time when there are less people. The cashiers here are very friendly and get the job done fast. I really dislike the lady who comes in line to almost interrogate everyone about why they are there. I understand that she's there to speed up the process, but she can be less rude about it. Recently, she said hello to me and I returned her greeting. It took her 5 seconds to stare at me (as if I was supposed to say something else) before she said, "Is that (my package) ready to go?" Did I ask for your help?? No. Other people in line also seemed annoyed. I think it'd be more effective if she just made an announcement for people to come to her if they needed help sending something. read more

I HOPE THEY CLOSE THIS POST OFFICE AND EVERYONE HERE LOSE THEIR JOBS as planned by the corporate office. I am sick and tired of these lazy asses closing before their time like the hours posted on their door or even not opening on time. Don't try calling the post office corporate office. They won't answer you. The corporate office don't give a shit about customer service which is why they are losing thousands of businesses. I got here five minutes before closing time for the lunch and the guy at the counter kick me out. It's obvious that their priorities is there lunch and not the customers. read more

This place is so sloOoooOoooOooow. It took me two attempts to send off my package yesterday. THE HOURS ON YELP ARE NOT ACCURATE. They close for an hour between 1:00 and 2:00. So if you're in line at 12:40 and by the time you come up to the window and it's 1:00, guess what? They're closed. Come back at 2. Okay, I guess that's fine. I come back a second time and waited in line for about an hour, which is NOT fine. The people who lined up behind me probably waited even longer. Clearly, if you have people waiting for an hour just to get their shit mailed then you are severely understaffed. I get that it's the holidays and all but this is just ridiculous. read more

Please check your receipt to ensure that your package is going to the correct place... These employees also need to double check for the address to ensure that it's sent to the right zip code as well. I am not from this area, but my friend did send me a package with priority, 2 day shipping mail to Boston. I expected a 2 day delivery and it ended up a week and a 1/2. I didn't pay $12 shipping and an additional $18 fee to have this package intercepted and rerouted to the correct address. At first, I thought my friend had wrote down my address incorrectly. But surely enough, after receiving my package, it had the correct one even on it GG. read more

I actually want to give them zero stars. I don't expect going to the post office to be fun and games because there is often a line that moves slowly (I get it, I expect it). But today's experience took the cake for something completely different: the post office had no stamps to sell me! How is this even possible?! On top of it all, they wanted me to wait 10 [more] minutes. I was the only person in line. There were two of them working. All I wanted were stamps. I said no thanks, dropped off my stamped mail, and got the hell out of there (never to return). read more

Came here on a Monday, 7 peope in line, It took the lady at the counter 26min to go through 4 of them, her name is Deborah. She seems like she doesn't really know how to use computer or maybe she just moves very slow. She tries to look professional and whenever someone has a question she will go extra miles to help them (mostly by talking very slowly), I know that might makes her feel like she are helping people out, but sometimes she really need to just do things fast and get the line going, and most of those questions doesn't even need to take that long to answer. Though before occasionally this place could get really busy, now since she started working, EVERY TIME i pass by there's a huge line. I advise you to go to the one on first street, at least they have more windows open. I probably will not come here anymore unless they re-open the second register or fire her. read more

This place is so unorganized. When I finally got to the front counter I told the woman how unorganized the place was, and she goes "HOW SO?" Well lets see..there are no pens at the desk. Her reason, people steal them. So there is one up at her front desk. There are no stickers at the desk to put labels on the packages. Her reason, kids use it as grafitti and stick them on building. And all the envelopes were empty...and I dont remember that reason. She had an excuse for everything and the customer service was horrible. I hate going to this one but it is close to my work. The women here seem to hate their jobs. "Would you like to buy stamps?" Blah-NO! read more

I used to come here off my walk to and from campus from the light rail station on Paseo de San Antonio and really loved the perfect location it. If I was on my way to school or leaving, then I could easily send packages or throw some envelopes in the drop box. The location is very cool and city like, but also very small. But that doesn't mean poor service, all the people I encountered working here are very cordial and quick. It was never too busy, but I could see how it might get jammed up because there are only 2 or 3 windows open at a time. Otherwise, a great downtown post office! read more

This is an okay USPS. Not great but not terrible. There is usually one person working, and on average I would say it takes 3-5 minutes per person in line. The staff who work here do a fine job--they aren't mean or rude, but they aren't overly friendly or helpful. There is usually a good supply of postal boxes and envelopes, as well as packing supplies. They will tape your box up for you with official USPS tape if it isn't sealed. I think it would be great if they got a stamp machine here. If you need regular stamps and there is a long line here, I would recommend going to Safeway and purchasing a book of stamps there--it will usually take you less time. One good thing is that the mail drop box outside gets collected at 5 pm during the week, so you can mail your letters here last-minute if you need them to go out the same day. read more

Impressive that the these individuals lack the capability to find a door and simply deliver a package. Unobservant robotic individuals, no wonder these kinds of jobs are being replaced by automation. read more

Great customer service. The person working there walked me through the process since it was my first time using priority mail.

No self service mailing kiosk, no stamp machine, closed for an hour in the middle of the day. No help to be found here, folks.

For the past 2 days, i've been trying to call repeatedly. Needed them to hold onto my package instead of mailing it to my old address. unfortunately, I couldn't get a hold of anyone and my package was returned. read more

This post office needs to double check their packages carefully, this is already my 2nd time my package status has been sitting there for more that 3days, I usually ship packages under 1pound, it's small but not that small, why do they keep missing it, my customers and I always have to worry about what's going on, please don't miss the small packages, I shipped it out on a Tuesday and today is Saturday.. Tracking status has not moved a bit, in fact it hasn't even soon the package has been scanned, I dropped it out on the counter personally. But still at least this post office is better than the main one on 1st street read more

Deb is super friendly. First time here and she just lit up my morning. The lady with a son in front of me seems to come in often and that's how I found out her name. The location for downtown is great -- at one end of the popular alley where I get my hair done (and no, I'm not a student so parking on the street is always a consideration for me). read more

Needed some help sending a package internationally, the bitch at the counter monique was too busy checking her phone to be helpful at all. Seriously that chick needs an attitude adjustment, not everyone knows how to mail a fucking package, your job is to tell me what i need to do to make sure my gf gets her package, end of story. read more

I give it two stars for the place to be convenient to SJSU student. I've found this place to be quite busy all the time. I go early in the morning to drop off packages or mail things to avoid the crowd. I think they're understaffed. I go here very often and I've only noticed two different workers. The lady and the man with glasses. It closes for lunch which is wierd. (Obvious sign that they need to hire more workers). Lines are long because they are so slow too. The workers there can be rude one day and then friendly another day. One day I came in to drop off a package for the first time and I asked how it worked. He explained and pointed where what went. He made it sound like I was dumb though. I just thought to myself "LIKE HELLO, RUDE MUCH? " I've left this place angry various times because of their rude attititudes and slow service. read more

don't ever call the number if you have questions about your mails and such, they have really bad services and are rude too. read more

The employees are nice and informative, answer all your questions, but they're really understaffed....every time I'm there there is only one person behind the counter having to handle 10+ in the line. read more

Only one person working, bad attitude, the line is always long, you definitely need patience for the long waiting time.

My Post Office for many years. Right by SJSU and that's where I go to school. All my packages and mails go to here.The workers are always friendly, asking how I am doing and how my study is going. Sometime there are many people waiting in line and there is only 2 of them working. read more

US Post Office - Post Offices Near Me - San Jose, California

This is my first time going to this Post office (usually I go to one close to work) I worked with Deborah the clerk and she was so kind and helpful. I was just exchanging post office horror stories with a friend and it was refreshing to see that customer service is indeed not dead! read more