Maybe answer your phone once in a while at the Lewis post office. Why post a phone number if no one…read moreanswers any calls? Why request package pickups via the website & get confirmation numbers if they get ignored? If any other business ran like this, it would go out of business!

This is not a post office. Don't name it this. It's a carrier annex. There are no mailing services…read moreor purchasing here.

Post offices don't get much love these days but here I am about to spread some love. I come in…read morehere a few times a month to ship packages out. Call me easy but I've never had a bad experience here. Customers are always holding the door open for me as they are on their way out (or in). Yes, there is a wait at times because people are always here BUT, all of the associates I've dealt with have been kind and helpful-- Some have even gone so far as to compliment me on one of my Spiritual Gangster sweatshirts or my jewelry. I've never noticed this before but you can get gift cards here! Everything from Southwest Airlines, Panera Bread, TJ Maxx, Marshall's, Nordstrom's, Cheesecake Factory, plain regular Visa GC's and so much more. (Do I sound like a commercial now?) You get the point. If you need a last minute gift then you can find that gift card here. And if you're waiting in line, do some good and wish someone well. Make eye contact and smile. Because couldn't we use a little more kindness in our lives?

I stopped here to drop off a Christmas card. Service nice and my service member wore a smile. Clean…read morefacility with the standard mailing supplies. Could have a bit of trouble leaving due to the location being at a busy intersection.

The asian male worker here is a jerk . I was returning a package & I didn't have my poly mailer…read moretaped . This was my first return at a USPS . He said I needed to buy tape which was 3.99 & then proceeded to tell me to step aside to help the next customer . I told him it takes 1 second to tape it & he proceeded to help the next customer . Completely disregarded me . This asian worker should be fired for his rudeness. How can you treat a pregnant lady like that . I will never come back to this crappy location . This place is so rude & I've never been treated with so much disrespect.

I need to remember to just never come to this location. Pretty sure the only job requirement for…read morehere is "do you hate propel?" Never run into issues at any other USPS location. But have never had a positive encounter at this location.

Love this post office! They're always super fast and helpful, and I'm usually in and out pretty…read morequickly. I've had a good experience every time I've come here.

This is a small post office located in the mall. Since the post office in my neighborhood burnt…read moredown a few months ago, this is the next closest option. I needed some priority mail flat rate boxes. The postal worker pointed me in the right direction. I picked out the boxes I needed. It's nice that it's in the mall. I liked how organized they had the boxes. It made easy to find the right size that I needed.

I had a great experience at the Eastridge Post Office for my passport appointment. The entire…read moreprocess took less than 15 minutes because I came prepared and had an appointment scheduled. Carmelina provided exceptional customer service. She was friendly, professional, thorough, and very informative. She explained the passport process clearly, answered all of my questions, and even gave me additional information so I knew what to expect after submitting my application. She made the whole experience easy and stress-free. If you're getting a passport, BOOK AN APPOINTMENT and BE PREPARED. RESPECT people's privacy and don't wait inside the room during their appointment! The process was quick, efficient, and the excellent customer service made it even better. Thank you, Carmelina!

This post office is nice and convenient because of their hours. They are open from 11am - 7pm,…read morewhich is perfect for when I want to sleep in or need to mail something after 5. The self-service machine is nice, but there is usually a line for it and the whole place can get pretty crowded. The other day, the label printer at the self-service machine was jammed, so I waited in line at the front to have someone scan my QR code instead. When I got to the front, they said their printers were overheating and they couldn't print it either. They eventually fixed the self-service printer, but I ended up having to wait in two different lines. The employees are usually fine unless you mess something up with your passport paperwork. There is almost always someone getting passive-aggressively scolded for filling something out wrong. Yes, it gets crowded and the experience can be hit or miss, but it is the only post office in the area open past 5, so I keep coming back. Note that there's only one self service machine which is standard but the line builds pretty quickly. I was also one of those people that did their passport stuff here but I had all my stuff sorted so I didn't get scolded. The passport line was egregiously long though and unorganized as people with appointments and none mix together.

5 starts, changing my mind. They've only ever been helpful and friendly. They are willing to help…read moreand answer any questions. They give value to me and help me with anything for shipping for my small business. I've shipped over 300 items though them and not a single problem yet.

I needed to mail a birthday card and first attempted to go to the Oakridge mall post office, to try…read moreand mail it. Unfortunately they were on a lunch break from 2:00 to 3:00 pm. So I remembered my husband mentioning to me that there was a post office on Cahalan Ave, which wasn't too far from where I was. As I approached the post office I noticed the driveway was a oneway direction. You enter one way and exit at the other end of the parking lot. Luckily I turned at the right entrance and found a parking spot in the front. They have their own parking lot that offered a large amount parking and one handicap parking spot. This was my first time here. When I entered the post office, I noticed that it was a lot bigger than the one I used to go too. They had several postal employees working the postal counter, which was nice. It seemed very efficient in there. They have a huge post office box section and some lockers. They also had an automated postage machine. They sell greeting cards and gift cards as well. I dropped my letter inside the Mail Drop box inside and left. Overall, it was a very nice experience.

I use postal annex quite a bit, though never this location but the guys here were way helpful & was…read morean easy visit. Will be shipping with them in the future for sure. Thanks!

Great place and people! You can handle FedEx, UPS, Amazon, and USPS drop-offs all in one spot, plus…read moremailbox services, notary, passport photos, shredding, office supplies, and shipping supplies. What really stood out was the customer service. They took care of me the whole time and were genuinely friendly and smiling. I came in just needing to drop off a package but didn't have clear tape to attach the label. They handled it right there--taped the label, secured the box, and made the whole process effortless. Great people, great service. This is the kind of place you keep coming back to.

I went there right at 8:30am and the lady was on the phone speaking in what seemed Chinese and…read morelaughing while I knocked on the door bc it was still closed until 8:36am. I needed to complete a certified mail, so the lady disappeared and I had to ring the doorbell to get her attention. She was still on the phone with her friend or family member. She barely spoke to me but was quick to tap the option of "green happy face" on my behalf. Really an odd experience that seemed not right to chose someone's satisfaction survey after giving poor customer service.

The professionalism of the staff and the patience of the customers without what works extremely…read morewell for this location. I returned an order and the postal service representative spent the time to explain what needed to be corrected while maintaining the rest of the other patrons. Thank you!

Stopped by this post office to mail some holiday cards on Saturday morning, five days before…read moreChristmas. As I was waiting in my car in the drive-through line, the person in front of me shouted out that the box was so full she could not put one more piece of mail in it. I parked in the side lot to go inside. As I was walking in, a man told me the mailbox inside was so full you had to hand your letters to someone behind the counter. I was bummed because I was in a hurry and didn't want to wait in line. Fortunately, it turned out you could walk right up to a worker who was accepting stamped, outgoing mail with no wait. He kindly stopped me to say one of my cards needed two stamps instead of one. He also complimented the stamps I was using, which were WPA posters from the Great Depression that I bought a few years ago. It was so nice of him. This post office always seems to be crowded, but I've only ever had good service here, except the time I saw a manager throw an outgoing box across the room years ago. That's an image I'll never forget. I vow to mail my cards well in advance of Christmas next year.

I would give 0 starts if I could. Antonio or Anthony is loves to waste peoples times and is…read moreespecially slow. He thinks he knows the rules and clearly does not. He gets super sassy when called out and he seems to be neurodivergent of some sort. I would highly not recommend going to this location especially if Anthony is working. I'm not the only person who has complained about this "gentleman".

They get busy at times, but the line moves fairly quickly. If you're patient and have all your…read morematerials ready, ladies are nice given the fast pace and such.

Rude customer service and pressure customers to buy their shipping materials. Giving false…read moreinformation such as you can't ship in that box etc Stay away!