The staff is very easy to work with, and even though it was a very busy saturday, they took the…read moretime to go over things with me. I am very satisfied with my new vehicle

Salesman was great but the auto service was awful…read more Bought an f150 with Andrew Getty and he was a great dude. Helpful and straight forward. Granted, I didn't notice multiple issues including oil leak, warped rotors, front end noise, and backup camera not functioning. Took the truck back maybe 4 times for warranty service and their auto shop consistently disappointed. They are the definition of parts changers instead of real mechanics. Thought they fixed oil leak (wasn't the gasket, cracked valve cover), they "couldn't find" front end clunking noise (clear as day over bumps), they replaced front brakes (rears were the ones causing the shaking). They replaced the backup camera (still didn't fix the issue). If you buy a car here, have it inspected. They MOVE cars like they're hot cakes and in my experience, they often overlook details. I 100% recommend Andrew Getty but not their service department.

We found the staff to be polite and friendly. We purchased a used car and were happy with the…read moreprocess and felt we received a good price. We would definitely recommend this dealership to friends and family. Kris Arends

Wet helpful and informative about the vehicle! Answered every question and was polite & honest!…read moreGlad we was able to find a good car for my daughter!

Good people who treat you fairly!! Jerry is a true professional, been doing this for years.read more

From the owner: We buy cars. Trucks and Vans Dead or Alive read more

Josh was super helpful when my direct deposit had been stalled to make my payment for the month…read more Definitely recommend doing busy with him.

Broken cars will sell you a lemon car Your waiting for…read moremonths for fixing no loan cars at all 2 Months car goes to shit engine locked up there fault

I would not recommend buying from them at all. I recently purchased a 2019 Cadillac from them and…read moreit has not been a good experience at all. First week I had it, I noticed the transmission slipping. Fine they took it and swapped out the transmission torque converter that was causing the problem. Finally get it back out of the shop just for the next day it not to start and strand me at the store. Have it towed to the shop and the starter harness was damaged when they replaced the torque converter and rigged it up and said nothing about it. They said they fixed it but nope just rigged it again to get me out of the shop. Next, no AC. Took it to the shop to see why the AC wasn't working and the ac compressor just fell apart as the cover was taken off. Asked if they would fix it and if course it was no. So I paid for that to get fixed. And here I sit again stranded at the gas station because it won't start. Save yourself money and time and purchase else where. This vehicle has spent more time in the shop than I have been able to drive it. Not impressed at all. If they had completed a proper inspection these items would have been easily identified and maybe repaired before purchased or at least disclosed so I knew what I was getting... however that's not how it happened.

Just bought a VW Jetta. They were about 3-4 thousand cheaper than other dealers and the vehicle had…read morelower mileage. The car is in good condition and is not using any oil etc. Their sister business Twin City Garage did a repair before I purchased and it is working fine. The only problem I had was the price was firm and I wasn't able to get them negotiated down any at all. But it was a good price. Highly recommend this dealer if your in the area.

I see the negative comments on here and I want you to understand this a USED car lot so with any…read moreused car lot it's buyer beware. You are given 10 days to test the car out and return it if not running right or just don't fit your vibe . My suggestion to you get the car put it through the paces in the 10 days. And if you don't trust them or think something is off about the car take it to a shop you trust let them do a bumper to bumper check if something was doctored on it they would be able to see it .. also look deep into the car I mean go around it check the trim tires etc ... ever heard of the term drive it around kick the tires ? Do your own homework on the car .. Now I will say my experience with the Bloomington store has been nothing short of complete professionalism and friendly staff .. they answered all the questions I had. Trust me I was waiting for them to trip up on something and show why they have a poor rating but nothing happened. We got a really nice 2022 Jeep . Wife loves it ( happy wife happy life ) and I don't have to pay for endless repairs. Win/win. So ask a lot of questions they have all the information on the car if it was in accidents or factory recalls if it doesn't then you can't hold them responsible for something they didn't know .. Bottom line if you don't like car max then get your credit score up and go buy brand new I promise you they work on commission so they don't care about you they want payday .... As a whole I will give car max a 4.5/5 when you call the number to set something up with the person the phone they are very pushy and don't give all the details they make it sound like the car you picked on line has to be the one you get but not even close to being true . In person they help you forget about the pushy person. Give them a try remember it's a USED car lot do your homework.

We had our transmission in our last car die, and decided to trade it in since the repairs were more…read morethan car note itself. This unprepared event had led to a very stressful week, and the only time we got relief was when we made it here. Micheal Costello was amazing, he was so patient even through the anxiety in the beginning, absolutely no hassle, just complete patience and understanding and this calmed me down. After I calmed down, he showed my husband and I more options that we weren't aware of when it came to financing, and found the best plan for us. We were able to get exactly what we wanted too! Honestly, this is the best car dealership experience we've ever had!