Josh was super helpful when my direct deposit had been stalled to make my payment for the month…read more Definitely recommend doing busy with him.

Broken cars will sell you a lemon car Your waiting for…read moremonths for fixing no loan cars at all 2 Months car goes to shit engine locked up there fault

I can't say enough good things about this dealer service department. I'm in a wheelchair and they…read morebent over backwards to help me get what I needed, even though they were so extremely busy. I have been to many dealer service departments; this service department puts all others to shame. I would recommend them without a doubt

Car buying was fine but the car had a problem and the general manager wouldn't even consider the…read morepossibility that they'd made a mistake.

We bought a brand new 2025 Volkswagen Atlas R Line fully loaded from Bloomington Normal Automall…read more We've owned it a year now having ordered it in October 2024 and taken possession of it in January 2025. We worked with Matt O and he was a pleasure to work with. Very knowledgeable. He really went into detail on all of the vehicles we looked at. Young man knows his stuff. My husband is a total gearhead and he could tell Matt was, too. Their conversation prompted Matt to reach back out to us in August 2025 to let us know of a great deal on a car they had just taken in. Sure enough, a few hours later my husband was driving that vehicle home, too. So, we've bought two vehicles from them in one year. Excellent service. We were made to feel like family. We can't say enough good things about the team at BN Automall, especially Matt O.

Specifically their Volkswagen repair. Ridiculously expensive, incompetent and slow. They actually…read moremade things worse and charged me over $3000. They had my car for over six months. They didn't fix anything I had it in for, and returned one set of keys in a damaged state - it looks like they stepped on the key and cracked the casing. Said they'd "look into it" but never followed up. They will never get any of my business again. Period. Zero stars.

They lied to us and told us they would pick up the car for service, and replace floor mats. The…read moreservice woman talked over while I was talking to here and was very rude. Then, she proceeded to tell me that they will not provide floor mats. The sales man, that lied to us, passed it on. I will never go here again.

Had my car 4 2 yrs 1st it was the battery then the emergency brake and now they messed up my wiring…read morein my car and they expect me 2 take it 2 a dealership so they can fix what they messed up my windows dont work my key gets stuck in the ignition and my right turn signal flashes fast they will be having this car back quick as possible i would think they would make it right with me this car is not worth $15,252

Let me first say I am not a car expert by any stretch of the imagination, but I will say my…read moreexperience with M&M was absolutely phenomenal. My situation started when I got a terrible scratch when I cut a tight corner in my garage. Frankly I don't understand how people get building permits to make parking garages in Champaign. Anyway, mainly because I didn't need my parents finding out about my little accident I decided to pay out of pocket for the damages. I first went to Tatman's to get a quote, seeing as I've heard good things about their service and I see their ads everywhere. I nearly dropped to my knees when I heard the price they told me for my scratch over my wheel, slightly onto my door and a few minor scratches on the bumper. "At least two thousand dollars..." They had explained that the amount of work they'd have to put into it (10 hours) would be the bulk of the cost. I decided to head down the street to M&M. I spoke with Alex who quickly came out to my car and accessed the damage. He told me very similar things to Tatman's so I believed his assessment. The best part was that he told me it would cost about $1000 and he broke it down piece by piece of what needed to be done. Originally the used the wrong paint, but realized the mistake and told me they would correct it at no cost to me. Although it took a little more time than originally quoted, they took care of some additional scratches on the car and the car looks as good as new. They are extremely helpful and I would highly recommend their services to anyone.

M&M has a good selection of used cars and made my search a pleasure. The staff is friendly…read moreprofessional and know there business.

Pekin Auto Loan is one of the most crooked auto sales companies in the history of ever. They will…read moresend hard credit inquiries to a plethora of banks, simply to lower your credit score and get a maximized return from a lender. If there was negative stars, I would give one. If you need a car, and the dealerships can't get you a loan, please go somewhere else. This place will only drag your credit through the mud, and then guess what, you're stuck with buying yet another high interest loan later.

I bought a car here actually 4 years ago while in Ch.13 BK. I live about an hour away. I…read moreresearched car models online & new what I was looking for, saw that they had a couple choices I was interested in, got pre-approved financing online, went over & test drove 2 cars & bought one the same day. I certainly did check the Carfax reports, & was very happy with the car-buying experience here, and my car held up well - no problems except routine maintenance down the road & wear & tear. The only downside was high interest rates due to poor credit with being in Ch13, but that can't be avoided & isn't a dealer's fault.

Got a loan with them last year, very very friendly staff, Maria and Lesley have always been so…read morehelpful and kind! Would recommend them to anyone! 10/10!

After paying off several large loans in a fraction of the time, I'd assume they'd be compelled to…read morekeep my business with another loan. I found a really good deal on a vehicle and to my surprise they 1) only would lend trade in value which no bank does and 2) it was a state away and refused to do the deal for that reason ultimately. All in all better off sticking to a local credit union or a real bank that actually likes to lend out money to reoccurring customers that actually pay the loans they get on time and responsibly.

Terrible. That is the only word that comes to mind when I see the name of this company. I am now at…read morethe point where I am being forced to purchase a dash cam and put a retainer down on an attorney. I purchased my vehicle almost 2 years ago, I make my payments on time, I keep up the regular maintenance on it, and I am still driving an unsafe vehicle. I have taken this vehicle into these people on numerous occasions twice I have taken it in there and told them that I am having problems with the same two things both times I was told that their technicians looked at it and these things are not a problem! After the last time they had it and told me that there wasn't anything wrong with the two things that I'm still having a problem with they hadn't even checked the fluids for either one of those things. So, I'm supposed to trust my life against the evidence that I have seen with my own two eyeballs that they are not doing their jobs or even taking what their customers are saying seriously. I almost got hit merging onto the freeway a week and a half ago because my car will not accelerate like it's supposed to. I was told we don't give loners so when you bring it to us for whatever undetermined amount of time you're going to have to figure out how to get 40 minutes away from your home to go to work one way. I cannot afford a rental car and unless I'm hit or in an accident my insurance isn't going to pay for a loaner either. If they had fixed it right when I took it in there the last time which was also 3 weeks before I started this job in an attempt to get this fixed before I had to start driving 40 minutes one way, then I wouldn't now be in a position to choose either my safety or my livelihood. they have put me in a very dangerous position and since I don't want to lose my $23 an hour job over not having a vehicle that I pay for I am being forced to drive with it the way that they gave it back to me which wasn't fixed. I've never sued anybody a day in my life but I'm damn sure about to! And I'm going to continue making these reviews until these people make it right with me, rather it be they fix my vehicle like they were supposed to the first time I took it in there or rather we do it in a courtroom

you guys need to give me a call I bought a 2014 Lincoln mkz…read morefrom you 3 years ago and you guys never put the car in my name I need the title what's your number because the one I call says it's not a available .

The words "honest" and "car salesman" are words most people don't put in the same sentence. Tim is…read morethe exception to that. He genuinely cares about the experience buyers have with him. His prices are second to none. He is familiar with working with out-of-state buyers including dealing with out-of-state lenders and shipping cars. I highly recommend him.