I have never been more impressed by a car buying experience than at O'Brien's Honda! Cannot…read morerecommend them enough. In my long lifetime we (hubby and I)I have purchased many different cars: a Lexus, a Toyota, a Chevy, Oldsmobile, Cadillac, Lincoln MKZ. So it's saying a lot that O'Brien Honda impressed me from the moment I walked in. The person at reception desk greeted us immediately pointing out the lounge, offering a bottle of water or coke, and the free popcorn! More importantly they called a "sales consultant and educator" (my phrase) to help us. Terrance Harrell. with his calm demeanor and expert answers to our questions, was our guy! He built a sense of trust with us that has never changed. I KNEW he was giving me TRUTHFUL answers, even if they were NOT always the answers I wanted. Terrance spent a lot of time making sure that I was getting they type of car I wanted and needed. Honda cars are high-quality anyway, so I appreciated even more that he was not hyping but educating. Even AFTER we committed to buy our car (which I love!), he continued to educate (not sell). So when I drove the car off the lot, I was happier and even more committed to this purchase, because I knew how to drive it and HOW TO take advantages of the neat features the Honda 2019 Accord offers!! (PS. my two fav are: 1. the heads-up display that even tells me the street I am on!! (look under the compass display). 2) how the car slowly applies the brakes automatically on the highway, to warn me if I get too close to the car in front of me (and I SET THE DISTANCE!). (ps. I had just totaled my car because I braked to late for the other car). I was also impressed by Karen Kastronova, the business manager who handled the final paperwork. She is friendly, ethical and caring. Ryan O'Brien happened to be in the office during my last visit and Karen introduced him to me. Have you seen his commercials? They are attention-getting commercials! By contrast, Ryan is a modest man. Yes, he is high energy, but rather than taking credit for all his successes, he credits others for his success. That is the mark of a true leader! I am Sold on O'Brien Honda.

Car buying was fine but the car had a problem and the general manager wouldn't even consider the…read morepossibility that they'd made a mistake.

They lied to us and told us they would pick up the car for service, and replace floor mats. The…read moreservice woman talked over while I was talking to here and was very rude. Then, she proceeded to tell me that they will not provide floor mats. The sales man, that lied to us, passed it on. I will never go here again.

Had my car 4 2 yrs 1st it was the battery then the emergency brake and now they messed up my wiring…read morein my car and they expect me 2 take it 2 a dealership so they can fix what they messed up my windows dont work my key gets stuck in the ignition and my right turn signal flashes fast they will be having this car back quick as possible i would think they would make it right with me this car is not worth $15,252

do not buy from this place! they replace engines and transmission with ones from junk yards that…read moremay or may not work. Also your buying cars that been repossed many times over. They dont lube the brake hardware and sometimes will leave vitial parts off of the car. The service manager is really hard to work with and chooses what will be covered under "warrenty" regardless if its covered. If he thinks your an ass or if he dont like you he'll completely refuse to work on the pos you baught. Ive seen complete wheels fall off after its been threw service. worst customer service ever dont go here.

Terrible. That is the only word that comes to mind when I see the name of this company. I am now at…read morethe point where I am being forced to purchase a dash cam and put a retainer down on an attorney. I purchased my vehicle almost 2 years ago, I make my payments on time, I keep up the regular maintenance on it, and I am still driving an unsafe vehicle. I have taken this vehicle into these people on numerous occasions twice I have taken it in there and told them that I am having problems with the same two things both times I was told that their technicians looked at it and these things are not a problem! After the last time they had it and told me that there wasn't anything wrong with the two things that I'm still having a problem with they hadn't even checked the fluids for either one of those things. So, I'm supposed to trust my life against the evidence that I have seen with my own two eyeballs that they are not doing their jobs or even taking what their customers are saying seriously. I almost got hit merging onto the freeway a week and a half ago because my car will not accelerate like it's supposed to. I was told we don't give loners so when you bring it to us for whatever undetermined amount of time you're going to have to figure out how to get 40 minutes away from your home to go to work one way. I cannot afford a rental car and unless I'm hit or in an accident my insurance isn't going to pay for a loaner either. If they had fixed it right when I took it in there the last time which was also 3 weeks before I started this job in an attempt to get this fixed before I had to start driving 40 minutes one way, then I wouldn't now be in a position to choose either my safety or my livelihood. they have put me in a very dangerous position and since I don't want to lose my $23 an hour job over not having a vehicle that I pay for I am being forced to drive with it the way that they gave it back to me which wasn't fixed. I've never sued anybody a day in my life but I'm damn sure about to! And I'm going to continue making these reviews until these people make it right with me, rather it be they fix my vehicle like they were supposed to the first time I took it in there or rather we do it in a courtroom

Let me first say I am not a car expert by any stretch of the imagination, but I will say my…read moreexperience with M&M was absolutely phenomenal. My situation started when I got a terrible scratch when I cut a tight corner in my garage. Frankly I don't understand how people get building permits to make parking garages in Champaign. Anyway, mainly because I didn't need my parents finding out about my little accident I decided to pay out of pocket for the damages. I first went to Tatman's to get a quote, seeing as I've heard good things about their service and I see their ads everywhere. I nearly dropped to my knees when I heard the price they told me for my scratch over my wheel, slightly onto my door and a few minor scratches on the bumper. "At least two thousand dollars..." They had explained that the amount of work they'd have to put into it (10 hours) would be the bulk of the cost. I decided to head down the street to M&M. I spoke with Alex who quickly came out to my car and accessed the damage. He told me very similar things to Tatman's so I believed his assessment. The best part was that he told me it would cost about $1000 and he broke it down piece by piece of what needed to be done. Originally the used the wrong paint, but realized the mistake and told me they would correct it at no cost to me. Although it took a little more time than originally quoted, they took care of some additional scratches on the car and the car looks as good as new. They are extremely helpful and I would highly recommend their services to anyone.

M&M has a good selection of used cars and made my search a pleasure. The staff is friendly…read moreprofessional and know there business.

Pekin Auto Loan is one of the most crooked auto sales companies in the history of ever. They will…read moresend hard credit inquiries to a plethora of banks, simply to lower your credit score and get a maximized return from a lender. If there was negative stars, I would give one. If you need a car, and the dealerships can't get you a loan, please go somewhere else. This place will only drag your credit through the mud, and then guess what, you're stuck with buying yet another high interest loan later.

I bought a car here actually 4 years ago while in Ch.13 BK. I live about an hour away. I…read moreresearched car models online & new what I was looking for, saw that they had a couple choices I was interested in, got pre-approved financing online, went over & test drove 2 cars & bought one the same day. I certainly did check the Carfax reports, & was very happy with the car-buying experience here, and my car held up well - no problems except routine maintenance down the road & wear & tear. The only downside was high interest rates due to poor credit with being in Ch13, but that can't be avoided & isn't a dealer's fault.

Absolutely an amazing experience! We haven't had much luck getting a car previously but as soon as…read morewe entered this establishment we were immediately well taken care of. Jordan Gobin is the amazing salesman who took care of us. He said we were his first sale while he was working at this job and I honestly couldn't tell. He was very honest about everything! While we were waiting he would joke around and he even kept our kids entertained. Hands down the best experience we've ever had ! To the people who run the Byrider is Lafayette good job picking Jordan for this job ! He's an amazing worker and an amazing person. Thank you to the "5th best salesman" We appreciate you Jordan Gobin. Our car is AMAZING!

Only go to JD Byrider is you have lots of extra money for car repairs. I would avoid this place if…read moreat all possible. There are plenty of car dealerships with in house financing that help people with bad credit and don't screw you in the process. Currently paying in a loan that is 3 times the actual value of my car, and in the two years since I bought it I have had to pay almost $2000 in mechanic bills. They don't care about quality, service or integrity. and they will reposess your car for as little ad one or two missed payments.