Sale was great. Service has been GARBAGE!!!! Check my Google review. No one cares after the sale all the way up to the general manager. ABSOLUTEL TERRIBLE EXPERIENCE. Steer clear of this dealership at all cost. read more

I would highly recommend looking for your next vehicle at Mangold Ford. Mike and his team goes above and beyond as far as communication and customer service through the buying process. I am not a local customer, and he made it work to earn my business. I recommend reaching out to Mike and his team even if you aren't local to give them a shot to earn your business. They earned my business for years to come. read more

I went to look at a 2000 Dodge Durango at Mangold Ford (as I needed a vehicle to pull trailers & a RV). After getting there, it was obvious it wasn't what I needed. Instead of leaving, I actually sat down with Donny (I was tired of trying to find a dealership with a SUV that I needed) as he seemed pleasant enough & we went over what they had in inventory (as I was looking for an inexpensive solution that didn't involve payments - not a vehicle that cost more). I also was not looking at a Ford, at first (lots of 5.43v horror stories out there). But, I was then shown a 13 Ford Lariat (with the 3.5 Eco-boost dual turbo engine), & I was pleasantly surprised by it's power. I then looked further up in price, and for around $24,000 - I found a 2015 Ford Expedition Platinum EL with 109,000 miles. I took it for a test drive, & was astounded by how nice it was (it had the Eco-boost & could pull 9,200 lbs & was setup for towing). I had driven there in my 2019 Jeep Cherokee with 94,000 miles (which I had bought last year & was paying a monthly payment on). I needed the Ford MUCH MORE for towing my 2021 Gulfstream 4,900 lb RV, unfortunately - it was Tuesday & the dealership had already closed for the day - so I had to come back the next day. I took the time that night to research the 2015 Ford Expedition Platinum EL, & quickly learned that unlike other SUV's/Trucks (such as GM or RAM)... the 2015-2017 Expedition is the holy grail of towing SUV's/Trucks - as the drivetrain is rock solid (with no reported long term issues with either the 3.5 Eco-boost or the transmission) plus the independent rear end making it a real smooth drive. Also, the price was 1/3 of a brand new Expedition & yet, this 2015 Expedition looked almost brand new & was not rusty - anywhere (it was obviously a central IL used vehicle). I sent my personal details/financials to them the following morning (to start the purchase process), & by the time I arrived - I had already been approved to buy the Expedition (we just needed to agree on the trade-in price for my Jeep). After about 15 minutes (after I arrived), we had agreed on the deal. The paperwork took only a little over an hour after that. No hi pressure. No 4 square tactics. When I went to talk to Steve in Finance, no weird numbers popping up (& no fees that should not be there). I actually asked regarding an extended warranty (& showed him I intended to get a 24,000 mile Ford warranty online for $2,700). I was offered a 5 year/70k premium extended warranty for $4,200. All in (including paying off my previous loan that exceeded my trade-in value), I left the dealership at around $32,000 all in. I am paying only $140 more per month now with this Expedition than I was with my Jeep. In 2015, this Expedition sold for $71,000 & had every option available (& the same configuration for a 2023 Expedition costs almost $90,000). So, this is a Dave Ramsey economics 101 success story. I will say this, Mangold Ford is one of the last TRUE family owned straight shooting dealerships left out there. Their Christian based principles are very evident & they treated me with respect & dignity. I can't say the same about dealerships such as "Kunes Country" who claim to be Christian based - but are one of the worst dealership experiences one can have. You can be sure, even though they are not close to me (I just moved from Huntley, IL to Streator, IL) - Mangold Ford is my dealership of choice now. They will also now have the honor of working on my 1972 Lincoln Mark IV classic car as a result. The owner personally thanked me for my business. It is my honor to be having a new business relationship with Mangold Ford. They are trustful & are worthy of your business. And given I am former Motor Transport (I am a Disabled USMC Veteran), this is a rare automotive business to find where Honor is still practiced & preached. Semper Fi. read more

I recently leased a F-150 Lightning from Mangold Ford, and I'm from up by Chicago. I had found the truck I wanted with all the right trim level and dealer options for me need, was connected with Jason and Mike and were able to come to a deal. Paperwork was completed entirely online and truck hand delivered by Jason in a few days and it was all seamless. Overall a great buying experience and love the truck, and even though they're not in town, they'll be my first call when it's time for the next one. Thanks Mangold Ford! read more

I've owned Fords since I was young, about 40 years now. I have to say this has been my best experience to date. I ordered a new F150 King Ranch and I was kept informed on the progress of the build. There were long delays due to the micro chip shortage. But Mike Mangold and his crew kept me informed without me having to call them. He was also very apologetic for the Ford delays. This was my first experience Ford and I was truly impressed. I bought 7 F150's in the past 12 years and I plan on returning back to Mangold Ford. I've had some other good dealers but no great dealers. I drive two hours to mingle so it's not real convenient but it's worth the drive. read more

Best car dealership... they treat you like family. From sales to service to everyone behind the scenes, utmost professionalism and all around kind, friendly people. I have purchased 3 SUVs and had all my service needs taken care of there, wouldn't ever go anywhere else! We had tire trouble on our way to vacation and called them late, they offered to get a tech and find us a tire after hours. Not many places go above and beyond like that anymore.... It's nice to know I'm not just a number there! If you are looking for a great deal from a great group of people, look no further! read more

Thank you to Alex Poppen at Mangold Ford for his great service with the purchase of our 2021 Ford Bronco. He was great to work with, he was able to answer all of our questions. It was the smoothest and fastest purchase experience we have had! We would recommend him to anyone looking for a vehicle. We will definitely go back! read more

I would like to say that I have been a customer and a employee of Mangold Ford for 30 years. I believe that the employees make or break the quality of the dealership. Mangold's has the finest employees of any dealership with Nick Allen being my salesman for several vehicles . I think that Nick is a terrific salesman as he is quite knowledgeable of all facets of the vehicles he is selling or leasing from cars, trucks, vans, campers, trailers or boats . Nick deserves 5 stars for his efforts. read more

Mike Mangold and his staff at Mangold Ford are exceptional on all fronts. Having recently engaged in a somewhat unique car-buying experience, Mike made it feel as if we were sitting in my living room, despite the fact we were on opposite ends of the country. I would also compliment Steve Pyne who was professional and helpful every step of the way. The end results were exactly what I'd hoped for; a stress-free car-buying experience and a brand new Ford F-250 Super Duty Platinum Edition with the Tremor Off-Road Package! Thank you, Mike! read more

Very happy with the service department. They are very reasonable on price and quick. I have been very happy with the sales department as well as they were fair and worked to find exactly what we needed and there was no pressure to make an unnecessary purchase that was not what we were happy with. Thank You and I'm really hoping you have the same experience I had with Mangold Ford and walk away knowing you came to the right place as my wife and I did. read more

Honest and Trustworthy is what you will find at Mangold! They have amazing customer service and will not pressure you on any deals. I have struggled finding a good honest salesman and car company like Mangold. They care more about taking care of there customers than making Money$$ I'm looking forward to many more years of business and cars from Mangold:) read more

Idk I used to trade there ALL the time. The last transaction was a mess! Bad oil leak and they said new brakes but 2 other shops say NO WAY! $900+ dollars for pads & rotors... The oil leak was a $2,000 fix and it took a couple weeks to make it right. I live almost an hour away so all the dickering was very time consuming. So I had the shop save the pads and rotors and I will take them there and show the vehicle inspection before buying was not accurate at all. Salesman was nice but too timid to fight for me with the bosses- my purchase was a high end car so expectations were high it had been checked thoroughly vs some of the 2-3k stuff they sell. read more

I was looking for a deal. It took me a few days, but I was thorough and did all the leg work for you while trying to find my own car! I've found that Mangold was price skimming all dealerships between Peoria and Normal. For those of you unaware of what price skimming is, just know that Mangold has a price increase of 10%-50%. And lets be frank, go with the 2nd number for most cars. Mangold feeds on the small town locals who believe their isn't a better deal out there. I'm here to save you small town locals. Take your business outside of town. read more

I have been dealing with Mike and his crew for about 12 years and I must say they are the best. Always treat me right and fair. I buy a new truck about once every year to year and a half and I have been happy with every one. I have sent many of my friends there also and never have had a complaint. Looking forward to my next new truck! read more