Had a great Experience buying a vehicle the other day. Brought my older parent's to purchase a…read morevehicle and they made the whole experience very straightforward and easy. Very much appreciated that! Thanks so much, Wes H.

Love this dealership I bought a K4 from here and Brian was great! Everyone was welcoming and very…read moreinformative about everything no stone left unturned. All questions were answered forthcoming I would definitely recommend to anyone I know and would for sure do business with them again!

I purchased a new Bronco from Sam Leman Ford in Bloomington, IL on May 27, 2026. At the time of…read morepurchase, I was told all of my paperwork would be emailed to me. More than 30 days later, despite two phone calls, leaving messages expecting return calls and two emails requesting the documents, I still have not received them. This level of follow up is unacceptable. Once the sale was complete, customer service seemed to disappear. Providing customers with their purchase paperwork is a basic responsibility, and I shouldn't have to repeatedly chase the dealership to get documents that should have been sent weeks ago. Very disappointing experience to say the least.

I took my vehicle in for a recall item and some other service work that was due. The mechanics were…read morefine and did a good job without any up charging for other services I did not need. The service counter scheduled a tech to come to my job to verify the recall item which she did complete. When I went to pay for the other service work, I asked about a timeline as to when the recall parts would be in, she stated it would be several months possibly. The letter for the recall notice stated the parts were available at all dealerships. A few days later I have a voicemail that the parts were in and to call to schedule the repairs. I called and again they sent out a mobile tech to do another inspection instead of the repair. The same girl came out to do another inspection. We knew this was wrong, the girl called the office and said they would schedule a technician to come out the same day for the repairs. I received no calls, texts, or Vm yet today. Clearly there is a serious communication problem between the staff in the service area. I can't provide a good reason to ever go there and have to deal with this type of service for what they charge per hour! My rating would have been a 1 but the mechanics did their job very well.

My husband and I have been doing business with this dealership for almost four years--from buying…read morevehicles to servicing them. From the front door, management, sales, finance, and the service departments, every encounter or interaction has been pleasant. We recently purchased our third vehicle from this dealership, in early April, and Aaron Jones was our salesman for the second time. He listens to the customer and tries his best to deliver according to the customer's needs and wants; and there's no hard selling or haggling. BMW of Peoria is our BMW dealership of choice because to them we're not just customers but friends.

I went in to look at a used 2018 Mercedes c300, I was told the car was great working order and…read morebought. on the way back home the engine light came on. And transmission shifts were not good. They knew about this upon purchase, and They told me good luck. They are pieces of shit. Don't go here!!!!!!!!!!

We bought a Sienna and a Tundra from Sam Leman, both for Nick McNeely. He was very knowledgeable…read moreabout both vehicles, walked us through any questions we had, and provided a no pressure purchasing experience. I Would highly recommend visiting Nick at Sam Leman for your next Toyota.

I was impressed with this dealership when we first bought our 4Runner five years ago. They went…read moreabove and beyond to get me my vehicle. Now they sent me a rude email asking me to sell them my car because they have a customer looking for one. So? It's not my responsibility to sell my vehicle I love because a potential customer wants one. I replied back with NO. Then instead of accepting said NO, they decide to send texts. if I wanted to sell my 4runner (which I don't) I wouldn't go that far away from my home. there are toyota dealers closer to me I could unload my vehicle. Overall they aren't a bad dealership but I'm unimpressed with their recent behavior. They shouldn't be going through previous customer's information begging them to sell their car to them.

A big shout out to Bruce, our sales consultant, and John, our finance manager! They truly made a…read moredreaded experience of going to a car dealership hassle free. They both were very personable and worked with us to ensure they were meeting our needs and expectations. We bought a 2025 Hyundai Venue and couldn't be more pleased with them. We bought from them previously and were very happy with the entire team. Thank you!

Hank with Mike Miller Auto Group was super-professional and friendly in helping us look for a Honda…read moreOdyssey van for our daughter. We ended up buying from a dealer from our area, but I would definitely recommend and consider buying from Hank in the future - he sent us a video that detailed the car's features and look, and he was humble and friendly from the word go. Great service from Hank at Mike Miller!

Bought a new truck from Joe Bart and couldn't be happier. No pushing or making me feel rushed to…read moremake a decision. Answered all my questions and were kind a gracious the whole time i was there. I appreciate Joe's knowledge and the excitement he brought to help me with the purchase. Thanks again Joe

Amazing service!!!! first time buyer here. From the moment I…read morecontacted them regarding a vehicle, they had me setup with not only a car but an affordable insurance. Really glad I decided to check them out. Trust me, they won't disappoint.

I would not trust this dealership when buying a car. I recently called on a 2011 chevy cruze they…read morehad for sale. I talked to Marv who owns the lot and told him I was interested but couldn't make it for a week (as I live 3.5 hours away and had work). I asked if I could leave a deposit, he said yes and I put $300 down on it for him to hold it. His exact words were " I will not show this car to anyone and I will not sell it to anyone". In the week leading up to me coming to purchase the car I had sold the car I was recently driving so I could have some cash and went to the bank to get a loan so I could have the rest of the cash. Friday comes around, I call just to let them know I will be there first thing Saturday morning, his wife answered the phone and said she that she would let him know. Friday afternoon I get a call from him informing me he had sold the car Thursday. Now you will probably think that he runs a dealership and that's business. Remember that this man made a promise to hold a car for me after taking my money to hold the vehicle. He is giving me my deposit back and said sorry. The real point is this man lied about saying what he would do and if he can't even give his word to hold a car for a week which in my opinion money is more valuable to him than giving his word. So if this man says he has a good reliable car, I wouldn't take his word because in the end game this man only cares about money not his reputation and can not be trusted.

Can't comment on the sales part of the business, but we've been taking our cars to Jim (their…read moremechanic) for years, and have always been happy. Jim is competent, honest, and not overly expensive.

Should be zero stars. Rick charged me $3500 for a head gasket repair and told me I could drive my…read morecar to Florida with no issues if I wanted to. The same day I picked it up, I noticed issues with the car after the engine light came back on again. I brought it back in, but he blew me off and called me a rude name, doubling down that the car was fine. I nearly died the next day on the highway on my way to work after the vehicle broke down at high speeds on I-74. Rick told me to charge the shop to have the car towed back to the shop and called me a thief for following his precise instructions, ignoring our prior conversation. This turned into a months long ordeal in which Rick said he would try to work on my car's second repair. He would scream (not exaggerating) at me over the phone and cuss me out for asking about the status of my car over the next 3 months. If you value your car, your money, your time, or self-respect, please do not give this shop your business. They were horrible on all fronts and don't have good expertise when it comes to servicing a vehicle beyond an oil change, which I personally wouldn't trust them with either.

I've had Rick working on my vehicles for more than 20 years and I'm proud to refer him to my…read morefriends. I cannot think of one time that I have been disappointed in the service or repair work provided. The one time I thought he was wrong he took the time to explain his diagnosis and I have to confess, it appears that he was spot on. I will continue, without a doubt, to take my vehicles to R & R Automotive Repair.