These guys are so honest!! I took my car to carx and had the oil changedc8 months ago they told me l needed $2500 work needed. I drive a Mercury Monterrey 2005. Twin Ciry put a sway bar and boots on for $500. Then in Aug. same thing again l went to carx because of 21 point coupon they said l needed new ti-rods for front end. I went to Twin city going to have them do the work and they said they are fine no charge. Now, l am going to have them work on our business trucks because of their honesty and reasonable prices. Do not go anywhere else! S.. Kern read more

They will get it done fast and are smart but expect too overpay for simple stuff I paid 600 to get a wheel bearing replaced probably could have done it myself for abt 200‍ read more

I came buy at 200 or so to have them look at my truck. Did so and found bad wheel bearing. Told them whenever you can get to it. He said no problem. Will do it now. By 5 it was done. Super service and price. I'll be back read more

Called them today 6/15/24 after my muffler fell off and was dangling from my car. I am not from in Normal IL. I had a baseball game to coach in an hour and then drive back to Chicago. They said I can bring it right in-- got it up and looked underneath and came up with a affordable solution and got me in and out of there in time to make my game. Lifesavers!! What great service!! read more

This was first time visiting these guys, as I was sent here as a referral from Discount Tire. I ended up needing a new lug stud replaced, naturally right on the cusp of much holiday travel over the next week. The friendly staff at Twin City worked me in immediately and took care of it right away! As I looked around the waiting room, I found that this is a family run business. Everyone there was courteous and knowledgeable, and they really went the extra mile for me. Based on my experience today, I wouldn't hesitate at all to return if I ever need service in the future! read more

This has to be one of my favorite mechanics I've taken my car to. They do free check ups which is greatly appreciated before a road trip. Friendly and fast. Best to take you're vehicle in earlier. read more

My mother was traveling from Chicago to Texas. This was the closest mechanic shop we were able to tow her car to when her car broke down. The owner at the shop went above and beyond for her. She was frazzled and worried about her car but they made the experience as painless as possible for her. The owner and his sons showed her extreme kindness and compassion. They were able to find all the parts she needed and made sure her car was safe to continue her travels. We can't be thankful enough for this family owned business! Highly recommend this shop. read more

I needed some exhaust work done and they were able to fix it within 5 hours of it being there! Now the car sounds and runs the smoothest it has ever ran. Very reasonable pricing and they always provide great quality work. Definitely recommend. read more

If anyone is in need of a very reliable, honest and reasonable automotive shop, I highly recommend Twin City Garage! The technician I contacted was very knowledgeable and quite the people person! He not only fit my daughters car into his busy schedule but he also stayed after hours to complete the job my daughters vehicle required, at such a reasonable price! Thanks to this shop, I have my peace of mind while my daughter attends ISU! Did I mention, we live 2 1/2 hours north! Thanks again Twin City Garage, your help is much appreciated! read more

Having an older car, I've been to a lot of mechanics. This is the most honest, fair, and timely shop I've ever gone to. I'm not from the area, but they totally saved me on a long car ride. Can't recommend them enough, would give 6 stars if I could! read more

I've had nothing but good experiences, multiple cars, multiple issues. They have always done a great job. The other posts claim otherwise, but understand crap happens. They have always treated me well and also my vehicle. read more

I came in around close and Ramko was very friendly, I told him I had a minor problem with my front bumper and he put it up and fixed it right away. I will be going back with any future car problems. read more

The best auto mechanics in Bloomington/Normal. Drive in and tell them what your problem is and they begin work immediately. They are very cost effective as well. Don't charge you like dealers. Been going here for a couple of years and they have never let me down. That's for all 5 of my family's cars. Never one problem and most of the time repaired while I wait. Definitely the mechanic you've been looking for. read more

Horrible service. Twin City Garage has been working on my truck for 4 months for a simple motor swap. Truck is in worst condition then when I dropped it off. When put in drive windshield Wipers come on. Odometer stopped working, transmission will not shift gears. Told the owner to leave the old motor to the side and went back yesterday and motor is stripped of parts.Wiring harness is connected to old motor that is supposed to be on the new motor. Horrible service would not recommend anyone to do business there. Even told owner to refund my money and I will take my truck to different shop . Owner refused to refund money. read more

I am the owner of a 2012 Chevy Cruze. Last week, my check engine light came on and I went here to have it diagnosed and fixed because it is very close to my place of employment and was convenient to drop off and pick up before and after my shifts. The original diagnoses were that there was a valve problem - fine. I told them that ordering the online part and replacing it would be fine -- but turns out this was not. The part was not installed correctly and each time I would drive away - in less than 1 mile the check engine light would come right back on. After taking my car back FOUR TIMES with the same issue, I decided to go to the dealership to get the problem fixed. At the dealership, they had told me that the valve was installed incorrectly and the seal was not tight enough, making air leak out of it and then, in turn, damaging my crank seal. The dealer identified additional issues and mentioned that because the part was installed incorrectly - my engine could have exploded. Twin City also replaced my 02 sensor which was irrelevant for the code that the check engine was producing. The dealership ended up replacing my crank seal, the valve cover, doing a fuel system cleaning, a coolant flush and replaced my water pump. When I went into Twin City - the owner was back-handedly apologetic but only made excuses because the part was online. When I showed them all of the additional work that was done at the dealership - both the owner and the son mentioned that I was ripped off and all the dealership did was replace the valve cover. Instead of providing me a full refund that I deserve and I should have gotten, I did get a partial refund for both the valve as well as the labor. Instead of really understanding and making everything was kosher with me, they decided to make excuses because it was an online part - and admitted no fault. In my opinion, the most important part of the customer's experience is treating the customer with respect as well as admitting fault when it is appropriate. I was very nice and understanding the entire time, but was disappointed that a full refund wasn't provided given my terrible experience. I wouldn't recommend because it is clear that the mechanics are unable to identify and fix the problem correctly the first time. Having to return over 4 times to their location for the same problem is unacceptable. read more

Bought a car from them. Check engine light came on after a week that I got it. Took it to them and they said they fixed it. Next day the light came on again, same problem. Took it to them and they said they have to order a part and to come into the shop in few days. Came back and they said for some reason the order for the part was canceled. So they basically put a bandage on it and said to come back in a few days while they reorder the part. A couple days later the check engine light came back on and I was waiting for them to call me about the part. They never called, So I decided to call and asked them when the part was coming in and they hang the phone up on me. So I took it back into the shop and they didn't say a thing about the phone call the day before and once again they said they fixed and to no surprise the light came back on. They first said it was a bad sensor then it was the throttle body. Don't buy a car from them and go somewhere else!!! read more