My son, a student at U of I, had a sudden problem with his car (a Nissan). I looked up the closest…read moredealer and saw they were not getting very good reviews. I looked up local repair shops and saw Average Joe had great reviews. I called ahead and Joe pretty much had it figured out before my son even got his car there. He fixed it in no time and charged what I thought was a fair price. If my son has any other issues with his car while he's at school, I'm definitely sending him back to Average Joe.

I left several phone messages about getting our old Mercedes serviced and the alternator tested,…read moreand never got a reply.

This is a great run local business who takes pride in their work. Extremely satisfied and will…read morerecommend them to everyone I know. They get it done.

Walden Automotive (owner Chris) has worked on four different vehicles for me and has done great…read morework at reasonable cost every time. Chris is a local who takes care of his customers, provides honest diagnosis, and fixes only what is confirmed to be wrong/defective. Walden brings back the trust and confidence you need in a "neighborhood mechanic". I have used at least six auto repair service garages in B'ton/Normal in 30 years, and haven't been to another one since I've been to Walden (Never take a car to dealer service department unless you have a warranty). They are always very busy (which should tell you something) so don't be in a hurry, but it will be done right!

I had them do the timing on my f150. I got the truck back quickly and it runs better than it did…read morewhen i first got it. He was worth the drive i now have my go to mechanic!!!

We had our own dealership transport drivers breakdown on the way to Indiana. They were driving on…read morethe highway when the check engine light came on and the vehicle started shuddering. Come to find out they needed to replace the coil for the 2017 Ford Fusion they happened to be driving. The problem was quickly diagnosed and fixed within an hour. The total bill was very reasonable and our drivers were both impressed with the speed and professionalism here.

I always receive excellent service at Beachlers. My headlight was out, I called and Tyler said come…read moreon in. I recommend!

I came in for a flat tire repair, and they ended up taking care of a bunch of deferred maintenance…read moreI had on my todo list. I got new tires, breaks, and they even did an amazing alignment basically on the spot. The quality of their work was really good and cost was lower than what others charge. Like I said it was a flat tire situation. I had my MIL, and 4 young kids with me. Beachlers has a very comfortable lobby with a great kids room. They had books, puzzles, a different area for us to eat at. They even have a changing table in the bathroom. I and my MIL have bad backs. Every seat we sat in at Beachlers was comfortable for extended sitting. After waiting there for a few hours, it's obvious that they took a lot of care selecting seating and designing their lobby. I'm planning on returning next time one of our vehicles needs work.

They have fair prices but more importantly they are trustworthy. The local Chevy dealership told me…read moreI need $800 worth of front end work on my truck to fix the road noise and vibration, but I had Charron give me a 2nd opinion. After looking at it a driving the truck he told me it was a bad tire, and he was correct. That means a lot to me and I have given him all of my business after that interaction.

Our car broke down on a roadtrip and Rick and Carol were AMAZING! They helped get our car towed…read morefixed and back to us. Their customer service was excellent! Above and beyond! Highly recommend Charrons!

They will get it done fast and are smart but expect too overpay for simple stuff I paid 600 to get…read morea wheel bearing replaced probably could have done it myself for abt 200‍

These guys are so honest!! I took my car to carx and had the oil changedc8 months ago they told me…read morel needed $2500 work needed. I drive a Mercury Monterrey 2005. Twin Ciry put a sway bar and boots on for $500. Then in Aug. same thing again l went to carx because of 21 point coupon they said l needed new ti-rods for front end. I went to Twin city going to have them do the work and they said they are fine no charge. Now, l am going to have them work on our business trucks because of their honesty and reasonable prices. Do not go anywhere else! S.. Kern

What a great group of guys!! We stopped in with a flat tire and they were able to get us fixed up…read moreand out within 10 minutes. Thank you for the quick service and getting us back on the road to finish our drive home. Highly recommend!

They are amazing! I was traveling from St Louis to Battle Creek and I had car troubles. I pulled…read moreoff the highway and looked up car repair shops. I called them and they said come over and we will help you. They fixed the problem and I was back on the road in no time. They were so nice and helpful.

Wouldn't recommend getting work done here. Brought my vehicle in for all new tires to be put on and…read morethey broke the stem on the tire causing an air leak in the tire that cannot be fixed. It's also upsetting considering the labor was not very cheap. Also apparently 3 of the tire air monitors went out as they replaced the tires and they worked perfectly fine before I brought it in. Like I said do not recommend.

Pfaffs always gets my vehicle in quickly and doesn't try to upsell me on something I don't need…read more Their technician Hurley looked at my daughter's car today and had her back on the road in no time. I will always take my vehicles there over other repair shops in town.

We backed up over a pole at a closed gas station after midnight in a huge moving truck. (Don't…read moreask.) Driver showed up immediately and effortlessly lifted us off of it. Efficient, fast, kind and fair. Sent my check back saying the rental truck covered the insurance. He did not have to do that. Most honest tower I've ever met. Just all around honest, good guy. Would use anytime. THANK YOU! I wish they were all like you!

I called Brown's on Friday to make sure they could tow my car on Monday. They said they could not…read moremake a definite appointment. So, I called a different company, and they said they wouldn't make a definite appointment either. On Monday the other company called me early in the morning, offering to get my car and I said to come on over. Several minutes later I got a call from an unknown number saying, " I'm on my way". Assuming it was the other company's operator I said OK. Then both trucks showed up minutes apart. Apparently, the call I received was from the Brown's driver. After the other company had started hooking up my car the Brown's driver came up my driveway and demanded payment for a service call. The driver for the other company offered to leave for no charge, but I had committed to them and let him take the car. The Brown's operator still charged me for showing up but doing nothing. I payed him, but never again!