I was starting out on a 3+ hour road trip back home when I noticed a nail in my front tire and the pressure was low. At 4:30pm on a Saturday I was nervous about what could be done but I called Discount Tire and Jonathan reassured me over the phone that as long as I was in the door by 5pm they would help me out. During the tire inspection he also found another nail in a 2nd tire. Within 45 minutes they had both tires fixed and I was on the road home, no small feat as the store was busy when I arrived. I would highly recommend visiting Jonathan, Logan and the team at Discount Tire for any of your tire needs--they were great! Thank you!! read more

We were recently at discount tire for a problem with our front tire . Turned out our right front strut was broken and needed replacement . Joshua and his guys helped us get a plan to get the repair done ! They were efficient and knowledgeable in every way ! We would highly recommend them ! Thank you Discount tire ! Great group of guys !!! read more

They special ordered the tires I needed for my truck. They came in a timely manner. They promptly called and set up an appointment. The installation of the tires was done while I waited in a short amount of time. My tires look great. read more

The free flat repair is a nice service. I had a nail in my tire and they were able to repair it the same day at no charge. The place was pretty busy so it did take a bit of time, so make sure to plan accordingly. Thanks again! read more

I had an appointment where they had to order my tires, was instructed by staff to then wait until they called us to get them serviced, waited a couple of days. next thing I know I drop my car off, after they call us, at 10:45 am. I check on it throughout the day and was quoted in store that it would be done around 3:30. I come back to the store 3:45, they now claimed I was a walk-in, argued with us over the phone and in person. they have not even started my car, it wasn't in a bay until u made my presence known at the store HOURS LATER. now I have to wait even longer even though I was waiting all day! I used to absolutely love this place but must be new management or new workers because some staff was respectable while others were completely argumentative. Like I said have been coming here for years but they have just lost a customer. read more

Matt Beavan is a freaking superstar. A previous discount tire shop installed the wrong size rims on my car. He caught the mistake and made things right. People like him are the reason I keep coming here at not to another tire shop. read more

We were driving from Chicago to St. Louis and had tire issues. This location was amazing with helping us out, brainstorming different options, and not just the most expensive option. Thank you for helping us get back on the road! read more

Chris and his team did a fantastic job when we unexpectedly got a flat. They were so courteous and professional! The job was done way quicker than we expected and the name Discount Tire is totally appropriate--a great value. Thanks also to Gage for his great work. read more

We had a 5 star experience with Discount Tires! My husband had been looking for specific tires and wheels got his '95 Tbird and he was able to order them from Discount Tires. He had been searching for these for months. They ordered them and it look a week or so. We made an appointment for 8:15. We checked in and went to breakfast at Bloomin Cafe. We got a text before 9 stating the car was ready. Went back and checked out. Everything went very smoothly. The staff is friendly and efficient and we got a good deal. Very happy customer. read more

Was in town for a college visit. The night before our car started shaking from what seemed to be a bad tire limped into hotel; upon inspecting it looked like a belt had broke in the tire. We were 5.5 hours from home. Was able to drive to store the next morning. Jonathan B was super helpful in getting me in the rotation and getting this emergency taken care of, and me able to drive back home that night! Service was finished 12 min before estimate too, nicely done to the technicians! My first time using Discount Tire, won't be my last! read more

I needed an emergency tire service late in the day on a Saturday. When I arrived, they were clearly slammed, but they got me in and got the work done to the minute of the time they quoted me. Employees at both the desk and in the shop were friendly and the work was well done. The price was right too! read more

I am dedicated to Discount Tires. They know their stuff. We've bought tires there more than once. We've had our tire pressure checked there FREE, frequently. And I am always impresses that how quickly they handle the tire checks. It is free, but they still don't want their customer to wait. Wow! They are always prompt, very friendly, and knowledgeable about tires. I like how organized they are from their front desk to the back where all the work is done. Even their sales and service computer systems seem to work well. DEPENDABLE is the word! And that is what I prize when I come to our cars! read more

Got there at eight o'clock in the morning when they opened. All I had was a tire losing air that needed repaired. 10 o'clock in the morning. My car was still sitting out there and had never been pulled in. So I asked for my keys back and I left. Wasted two hours of my life. Wouldn't have been an issue if they were up front about how long it would have taken. This was after my appointment the week before for a tire rotation. Got there for my nine fifteen appointment and did not get checked in until nine thirty. They didn't pull my car in until about 10:15. And finally got out there around 10:30. So if you're looking for a tire place where you can sit around and wait all day, this is your place read more

I came in with a bulge on one of my tires. I did not have an appointment but the team saw me quickly, despite being quite busy. The person helping me was efficient, polite, and went out of his way to make sure that I understood exactly what was going on through the process. They also helped me sign up for a coverage plan to save me money should my tires get another bulge (a definite possibility here). At the end of the day, I paid significantly less than my research online showed, and now I don't have to worry about this expense in the future. I felt listened to, my money and time were respected, and that their focus was getting me quality without ripping me off all by an extremely polite and helpful team. I will never take my business elsewhere. read more

Got me in on short notice, very professional and took care of me when I needed new tires and service. Keep up the good work guys y'all got a new customer for life. read more

Great place cheap prices. Service is top notch. Walked in and they helped me on the the spot. Highly recommend read more

Amazing staff and fast professional service. Will be coming back here for years to come.

I stopped at this location today desperately needing help as I'm traveling from NC and my front passenger tire was leaking air. Kris helped get my car in quickly and they found a nail in my tire. They quickly repaired it and pulled my car out front free of charge! I know I needed new tires as my tread is getting low. They didn't pressure about buying new tires in this prime opportunity as any typical pushy salesmen would've. They got me able to SAFELY get on the road back to NC while being pleasant and professional. Shout out the Kris & the DT team for amazing. I won't forget it read more

Yesterday, my wife discovered a slow leak in her front passenger tire; the pressure had dropped from 35psi to 25psi. After adding air to the tire this morning, I called Discount Tire, and Kyle (service tech) put me on the service list and asked me to be there in 30 min. Forty-five minutes later, I arrived to find I was next on the list. Erik (service tech) inspected the tire and the wheel. He couldn't find a leak and came to the lobby with the wheel in hand to explain why he thought the tire leaked air. His explanation was clear and plausible, and he never tried to sell me a wheel or new tire. He cleaned the wheel, reinstalled the tire, and I was back on the road in less than an hour! Outstanding service by both gentlemen! I've been a customer for years and will continue to buy from Discount Tire. Kudos to the manager of this store for the training and support given to the employees. read more

Great team at this tire store! Purchased tires from another Discount Tire store out of state and brought my vehicle into these guys for tire rotation and balance. In and out in less than an hour. Super friendly crew! Thanks Matt read more

Went in to have them check tire pressure. I was unable to add or remove air - something was broken. Jakob looked at the tire and replaced the broken piece in less than two minutes. Had my tire re-inflated and I was charged nothing. Excellent, speedy service. Wonderful worker. read more

Terrible. Pay monthly for roadside assistance. Maybe need emergency roadside assistance help every 5 to 7 years and have to wait ridiculously long hours. It's pathetic. Before then you got to speak to a robot instead of just getting a human ok the phone at a time like this. read more

Very nice customer service. Fabian helped me out at the desk, he was very helpful and nice. Highly recommend!

Discount Tire in Normal is fantastic! Customer service is on point. I've purchased tires here several times. More recently, one of my tires appeared to have a leak and they fixed it for free! read more

I needed two tire replacements/ repairs over a relatively short period of time. One had a nail in a non repairable location, so it had to be replaced. The warranty (I must have purchased?) covered both occurrences. I think I have purchased 16 tires from them already over family vehicles and seeing their warranty in action and the service provided, I won't go anywhere else. My first review over many years, but speaks to how much I appreciate this company's service and warranty. read more

I was trying to order tires from "Declan" and he was routinely talking down to me. He made me feel like an idiot, when all I wanted to do was buy good tires for my car. read more

Over the past 6 years of periodically living in Bloomington-Normal for school, I have grown to LOVE Discount Tire. Any time I've had low tires, it has been so convenient to pull up to their air check station, and everyone is always so friendly and makes my experience quick and easy. In the past couple days, I've noticed that I had a slow leak in one of my tires, so I've been in and out 3 times in the last two days talking to Kris P., one of their employees. He has been SO extremely helpful in letting me know what shape my tires are in. Rather than a slow leak, I actually needed two tires replaced, which I was thankful he let me know considering I'm driving out of town this weekend. Kris was willing to provide me with quotes for new tires and was super friendly when I mentioned checking other places for lower prices, and let me know about their price matching, which is AWESOME. After checking some other prices, I came back just an hour later, and Kris set me up with getting two new tires for a great price, even a little lower than multiple places I called in town. Discount Tire will definitely always be my go to for my tire needs because they have great customer service, great prices, and walk-in convenience. Highly recommend! read more

Ordered tires online from the Discount Tire site and made my appointment. They were ready for me when I arrived and I was done and out the door in barely 30 minutes! Good price, great service! read more

On the way out of Chicago I hit a huge pothole! Didn't realize the damage until I got to Bloomington IL. Luckily for me we ended up at this discount tire. From the beginning they were helpful on the phone telling us they didn't have our tire but had in stock a similar replacement. When we got to the store Zander went above and beyond getting us back on the road! Not only did we get a tire at a great price but we got a lunch recommendation and the tire was done when we finished eating! I wish I could give 6 stars! Zander you are the best!! read more

Wow! Excellent experience here and I have already recommended them to my brother and friend. Professional, experienced, overall so helpful and fixed my tire in 45 minutes. I am a fan. Thank You for all your help getting my tire fixed. You won a customer for life. read more

Discount Tire in Normal IL is the best! Got a set of tires in December 2022 just before the Holidays. After experiencing some vibrations with those tires I brought it back a couple times to have it looked at. Customer Service is the specialty at this store. After 2 tries and still vibrating, the manager ordered a different set of tires altogether at no additional charge to me. These were installed incredibly quickly, absolutely zero vibrations at all. Very satisfied customer, I will not go anywhere else for tires. This store truly stands behind their products and makes things right in the rare event of an issue. Cant ask for better than that! read more

These guys did a wonderful job for us today......they repaired a flat tire on our Ford Escape and changed all of the lug nuts as the ones from Ford are absolutely worthless...they did not charge for the repair and very reasonable on the lugs........very courteous and professional......highly recommend them... read more

I love this place! Talked to Ty about price matching 4 new tires on my truck and very pleased with the results. I have worked with him several times in the past going back at least 10 years and I always get fast, friendly service here. I live about 50 miles away in a city with plenty of tire shops that have poor service and or like to overcharge when they can. One place here actually told me I had to buy nitrogen to fill the tires as they had no 'air' fill! Going forward this is my #1 choice in tire services regardless of the drive. read more

Woke up one morning to a flat tire. Brought it in and Kris was able to get me right in and have it looked at. I ended up needing a whole new tire, and decided to change all four right at the same time. Kris was so helpful and got me in and out in no time- 10/10, recommend this place to everyone! read more

Only go if you have a LOT of time and dont even bother with their appointments. I ONLY could possibly drop off my car during work lunch, so I made an appt ahead of time to be safe. Arrived to them asking nothing about my appt, they had no idea why I was there and they didn't have any of the vehicle information I provided through their appointment process. Had to spend time providing it all again to get checked in and then told to sit in the parking lot and wait to get to pull in my car. 15 min after my appt and I'm sitting there with 2 people still ahead of me and zero information on how long for me to just drop off my car so I can go back to work. I had to cancel my spot in line to drive back to work before my lunch ended. An entire 45 minute lunch WASTED just to drive there and back and now I still have to find a place where i can just drop my car off to get my tire pressure sensor checked. read more

We had a mini bus that caught 2 flat tires. No one in town was able to help us or give us good advice. At 5:55pm we called Discount Tire that closed at 6pm and they not only had 2 tires that worked but were willing to stay as late as needed to get us helped. Incredible customer service and got us out of a tough jam. Young new manager was awesome. read more

Excellent customer service! Super helpful and kind! Didn't try to sell me anything I didn't need and gave great advice. Would definitely recommend!!! Also would make the hour drive to take my car there in the future. read more

Very good price, and put on new set of tires in around 40min. Very friendly and reliable

This place grabbed my attention with discount in the name. Affordability is a huge factor when I make a purchase. Some people would have you believe I'm just cheap. I like a great deal so sue me! The tires I ordered were affordable and decent quality. My worry was how they would do in winter weather. They stood the test. So skip the Wal-mart tire and lube in favor of this place. Do yourself a favor and make sure to make an appointment. I did see them taking a walk-in but that seems to be because the person had a flat. The employees were friendly and helpful. I did not have to wait long either. read more

The guys out here are literally the nicest set of guys out of all the Discount/America's Tires. And believe me, I've been to many, due to growing up in CA, going to school in AZ, and living in IL for this summer. Cannot say enough about these guys!! read more