Xavier Robby is very efficient and informative. He helped us right away as soon as we arrived the…read moreproperty. Im glad I found this place. It's budget friendly!

Robby is amazing! Great customer service, he exceeded my expectations! Metro self storage rocks!read more

Public Storage online advertisement is false & not accurate at all. It says that the 1st month must…read morebe paid & 2nd month is free..That is false & misleading.

This has to be the absolute worst company in any genre. They are predatory, confrontational and…read moreabsolutely abusive. Their goal is to offer a low price, raise rates without notice. If you have a problem there is nobody that cam answer anything other than prepared standard answers without any common sense. Every single employee is rude as can be, it has to be part of the culture. It's quite literally the opposite of what ypu would want.

The CubeSmart app stopped working for me within the first week of me getting my unit. When I came…read moreto the office and somebody was finally there I inquired as to why the app no longer was working. I was told CubeSmart doesn't have anything to do with the cube smart app and they couldn't help me. Several times I've come on the property only to find the office is closed. Can't find anybody I leave come back and still the office is closed sign in the door shows a clock that says we'll be back at 2:45. It's now 4:00 p.m. and still nobody has shown up. I have found some live insect a few times. Mostly the stench of cat urine permeates about. Don't try calling the 1-800 number it'll tell you that it doesn't recognize your phone number to have an account. Or it just will automatically disconnect you and hang up on you. The only two options available none of them allow you to speak directly to anybody. Really poor customer service when there's no way for you to reach anybody in the physical either by phone or in person

Erica and Beverly were fantastic. I went to observe the unit I thought originally would work, but…read moreasked about the possibility of moving to a larger unit, just in case. Sure enough, I needed a larger one and was glad that Erica had given me a view of one earlier and let me know where one was open, and Beverly got me moved over to it quickly, with very minimal fuss. Facility itself is clean, temperature is great, gate and such are well maintained. The carts have to live inside the office, which is a bit of a pain, but after learning it was due to the nearby hotel taking them otherwise, completely understandable.

Since US storage centers bought out the previous owner, I have not had good experiences. The…read morepricing is outrageous and they keep going up, but the worst is the staff. I had a horrible experience today on the phone with one staff member. Rude, condescending and curt. Will not be storing with them in the future.

Staff was extremely helpful and professional. Shout out to Jim Hancock. Moved the process right…read morealong. A real professional. I highly recommend this storage facility.

Great place to Go the manger so nice and respectful and friendly help you the best way he can Iam…read moreglad I choose this storage place

Had a very good experience when first coming to the unit. The manager and assistant manager were…read moreboth very helpful and willing to answer all our questions. Each time that we have gone to our storage unit, it has been very clean and well taken care of. Happy we found this place. Michael was amazing!

I met a wonderful gentleman by the name of Richard while leaving the storage this evening. He asked…read morehow my day was and if I needed help with anything. After a long day at work, it was so nice to see someone with a smiling face and willing to lead a helping hand. I love this storage space. It's in a great location, quiet and CLEAN. And staff like Richard make the experience even better.

I am retired US Navy and a US Air Force Milbrat. So...I have moved a LOT. When you ask for a…read moreprofessional move, you never know who is going to show up or whether the company is going to actually be professional. I was pleasantly surprised by these guys. I called them up a couple of weeks ago. They did a virtual walk through with me and gave me a fair price. I checked the price against 3 other larger companies. Theirs was the best. On the day of packing, the crew showed up and got right to work. They were super Excellent. They returned the next day to actually move my things to my new home. They showed up with a crew 2x the size of the packing crew and got the job done....door to door...in just under 7 hours. I was extremely impressed with the speed and professionalism and respect that they showed me and my family. It was cool that a lot of the crew had military ties. If I have to move again, I will be contacting Sebastian.

I hired this company for my move . Two Guys were excellent. They were organized , fast and very…read morecourteous! The move went fast & smoothly . i trusted them with everything. They made this move easier than I expected!! Professional and easy to work with . I would really this company for anyone that is in the process of moving !!' Top notch Movers !!

Used this facility for almost 3 years. Always clean, good smelling, good a/c, helpful friendly…read morestaff. Thanks Janelle!

I have had my stuff here for less than a month and I am already moving out. The loading dock makes…read moreno sense(there are 3 spaces but if someone parks in front of the only ramp no one can access it). Where my unit is, the whole floor smells like, what I can only describe as the smell of a hair salon with hair dryers(like a burning plastic smell as if someone is using a storage unit to run a salon). When I brought this to their attention they said they couldn't find the source, but "it should be fine". All of my stuff stinks, there are now small little spiders and silverfish on my stuff, and it is pretty icky. I am literally willing to pay twice the price to move everything to a different place because of these issues. I hope they rectify them for the next person!

I was shopping around looking for a storage unit and pricing. so I went inside and spoke with Isa…read moreshe was very knowledgeable and very friendly. Sh me explained everything and answered all my questions with ease. I will definitely be going back to rent soon. Thanks again. This faci was clean and organized and you can tell isa really cares about her customers. 100% recommen.

I rented a U-Haul last minute. Dan and Donna were super helpful and really friendly! The price was…read morereasonable as well

Don't recommend this location at all was accused of things like living there and also had…read morecomplaints guests but never had a issue with anyone also they made a issues when I was going through stuff for more than an hour. Also, when I moved out, there was animal species and animals crap in my storage unit that wasn't there when I moved in don't recommend this location whatsoever. You are better off going to a U-Haul or anywhere else.

Worst storage company. I've been a client for only 3 months and my rate was raised by 50%! And…read morewhile the contract says they can raise your rate with 30 days notice it's very bad business. The staff is very friendly but not worth staying here for. Also, beware, the top of the storage u it's have chicken wire which is not very secure. I'll be moving out soon