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    Public Storage

    4.2 (18 reviews)
    Open 6:00 am - 9:00 pm

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    2 months ago

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    12 years ago

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    9 years ago

    Awesome customer service! Yolanda was great and very attentive helping me get everything set up and answering all my questions.

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    7 years ago

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    9 years ago

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    11 years ago

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    11 years ago

    The team at Public Storage went above and beyond to help us and deal with our unique storage situation. Janice was a treat to work with.

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    11 years ago

    Customers service here is superb. Definitely going to stick with company. Thanks to Frank everything went smooth as silk.

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    11 years ago

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    12 years ago

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    Review Highlights - Public Storage

    Reserved our unit through the link on this Yelp page and got rates that beat any other published rate I saw.

    Mentioned in 6 reviews

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    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (21 reviews)

    Parramore, Horizons West / West Orlando

    Absolutely excellent communication, very transparent with the quote we received, and very…read morecompetitive/reasonable price. We ended up not using them since we have a local friend helping with our move but plan to reach out and use them the next time we need a mover.

    DO NOT HIRE- Save yourself $$ and a Migrane!…read more I don't even know where to begin.. Originally - we had hired All my Sons to move a 700 lb. Baby Grand Piano & a Gun Safe. Then, prior to their arrival we extended that to all the large objects in the house because we needed the help. The actual movers - were friendly and quick but they were not properly communicated with by their Scheduler or Office Admin. The day they were originally scheduled to come out: Day 1: Two 16-18 year old boys show up, HIGH, reeking of weed with bloodshot eyes. They have none of the equipment to move the piano. Which - was what we'd hired them to do in the first place. OH and they were 4 hours late. We rescheduled for Tomorrow Morning. Day 2: Tomorrow Morning turns into the Afternoon, and two different men show up to move the Piano. They take 1/3 legs off, tip it on its side and 1 of the 2 remaining legs makes a suspicious cracking noise from the stress of the weight. All of this BEFORE we signed any waivers for insurance, afterward - they try getting us to sign the insurance waiver / deposit form and we are hesitant. After much discussion, they tell us they cannot move the piano... Which was fine because at this point we'd lost trust. My husband and the Manager were on the phone coming to blows for quite some time, as the Manager still wanted to charge us FULL PRICE for the job they couldn't fully finish. They were soooooo slllowwww, on their phones 1/2 the time, and dropping our things. At this point, we hadn't hired any other company and our move was time sensitive. We did not want to leave the piano in an unattended house. We decided to have them move everything except the piano, and ended up having to pay a separate company to move it properly.. Distance: 2 miles / 3 blocks from old place to new (2 minute drive) Arrival: 12:40 PM Left: 3:40 PM Pricing: $1100 Discount: $800 Final Bill: $380 (after tip) HIRE DC MOORE INSTEAD.

    Public Storage

    Public Storage

    (3 reviews)

    International Drive / I-Drive

    Before Public Storage bought out this facility, I rented a unit from Orlando Self Storage at this…read morelocation over two years ago. About 7-8 months ago Public Storage bought it out and everything went downhill. The facilities weren't kept up as nicely and the people in the office were never there. I got notification that the price of my unit was increasing by over 33% about 3 months after the switch, which was going to bring my total to over $160 when I had the original 10x10 unit for $99 a month. I wanted to move buildings, switch to a different company, but the convenience seemed worth it to try and downsize. We straightened everything around and I reserved a 10x7 space online for $72 a month, signed a new lease agreement, and chose a move out date for our current unit. Leading up to the date of the move in for the new unit I was getting reminders from Public Storage about my 7x10 unit and being reminded of the price and what to bring on move in day. When it came time to move to the new unit I showed up at 9:30 on the dot (online it says the facilities open at 6am). The door was locked but there was someone there. Tyler came to open the door and immediately scolded me for being there before opening, saying they open at 9:30 and if the door is locked, I need to call the number on the door. I hadn't even had a chance to, I merely pulled on the locked door, I didn't knock, and he came and opened it. I offered to go back outside and call the number and he said no. I told him I was moving into a new unit today and he took my license and told me that I already had a unit and gave me the number of my current unit. I told him we were downsizing and I had reserved the new one, a 7x10, online for $72 a month, provided the reservation number and everything. He told me there were none available and offered me a 6x10 for $84 a month, more money for a smaller unit. I told him no because we needed even that extra 10 square feet of space and he reiterated there were none available and that the reservation means nothing even though I signed a lease agreement. I wasn't able to pay online or else I would have, I told him that and he once again told me that the reservation means nothing. Then why did I get so many emails and text messages confirming the reservations leading up to move in day? Now I'm glad I wasn't able to pay online because of the bait and switch tactics. I told him I would probably end up giving my business to another storage facility and he said the 6x10 there probably wouldn't be available when I came back. I called an Extra Space Storage down the street and was offered a 7x10 unit for $62 a month with first month free and immediately moved all of my things out. Absolutely ridiculous way to run your business. Horrible customer service.

    DO NOT GO HERE! Raised rent over 33%, Three months after moving in!! Scum bag business practiceread more

    Public Storage - selfstorage - Updated May 2026

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