It was super easy finding a perfect storage size I need. And the price is great!!! I did everything…read moreonline. When I got to the building, it was very easy finding the gate and my rented spot. Everything was very well explained and the entire place is very clean. It makes me very comfortable leaving my belongings there. I highly recommend this company. Thank you!

Very clean and nice place to store your belongings. They have carts to move your items with. We…read moreleft because they raised our rent price and said that they usually raise it 2x a year.

They have now raised our rates twice in less than a year by more than 50%. Now we get notice that…read morewe will have to move out by the end of the month for "improvements". They post all of these rules and then don't enforce them (no junk cars, one vehicle per space). Neighboring spaces park on or over the line. Space markers are plastic chain that gets moved or broken away. When informed the office does nothing to correct them problem making it very difficult and time consuming to try and park our trailer. The office is vacant more than half of the time. There are better storage places. Don't store here!

It's all too much. I have rented here before but this was by far an easy experience. I reserved…read moreonline and was surprised I did not have to go to the office to get moved in. I got a good price for the type of unit I wanted but was not communicated the space number. I figured I would go to the office and deal with someone the next day but would lock in the online price. I was surprised to get a text early on my move in date with my gate code and access codes. In a separate email I got the unit number and instructions on how to open the rolling door in case this was your first storage excursion. I was charged online for the first month rent and for a lock. You are automatically comp'd 30 days in insurance. My skeptical nature had low expectations but after using the access code to get into my building I found the lock and keys waiting inside the unit. Ready to go even before the office opened. Wow! This has changed my impression of the hassle I had on my previous experience. A couple things to keep in mind. Unless you go in with proof of insurance they will keep charging you 9.99 a month for Orange door insurance. They raise rents and move you up to a more expensive unit charge on a regular basis so this is best for a short term storage solution.

Everything can be improved. Very poor communication and customer service. I had a storage there. I…read moregot behind on payments because of an injury (Extra Space doesn't care if you get injured). I had other priorities first.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Public Storage online advertisement is false & not accurate at all. It says that the 1st month must…read morebe paid & 2nd month is free..That is false & misleading.

This has to be the absolute worst company in any genre. They are predatory, confrontational and…read moreabsolutely abusive. Their goal is to offer a low price, raise rates without notice. If you have a problem there is nobody that cam answer anything other than prepared standard answers without any common sense. Every single employee is rude as can be, it has to be part of the culture. It's quite literally the opposite of what ypu would want.

Quick update, I still have not received my refund. I spoke with customer service and to no…read moresurprise, the refund was never issued even tho I received an email from a "manager" stating a refund will be issued. They are also blaming me for getting TRAPPED in THIER parking lot. They keep trying to find ways to make seem like I was a fault. I wish I can give negative stars.

I've never had to refill my propane tanks. I would always go to Home Depot and replace the whole…read moretank for $24. Someone told me that U-Haul refills tanks. I wanted to do this because I still had about 20% of propane in the tank but the pressure was too low for my BBQ grill and my stove burners. I parked by the propane tank. It's that phallic looking tank right as you enter the driveway. There's a button to press to ring an attendant. They will refill your tank and you pay with your credit card on the attendant's cell phone. It had a credit card processing app. For two tanks, it cost me $31. It would have cost me $50 at Home Depot. The process was very easy. See my pictures.

John was very helpful and friendly in making sure the reservation was all set! Explained it very…read moreclearly :)

I have had a large unit with this Public Storage location since 2016. I started paying about $70.00…read morein July, 2016; but every year, their rate has gone up by a lot more than the inflation. In Feb 2024, they sent me a letter with the new rate for the year: $411.00. That's a 600% increase in eight years! Outrageous! So, I decided to check online and I found out that this same Public Storage location was offering units the same size as mine, for JUST $84.00 per month. That's almost as much as I started paying, eight years ago! Granted, the price had a 50% off, for online booking. But even without applying the 50% discount, the rate would have been $168.00, which would represent almost 300% less than the $411.00 that they were charging me, after being a customer for eight years! Moreover, I went to the office and asked to see the units they had available that were the same size as mine, and with the same conditions (indoor, AC). They had one unit just two doors down the aisle where mine was located!!! Without even thinking about it, I took it, and then we proceeded to move all our stuff from the old unit, to the new one. It took us two days to move everything, but as soon as we were done, I cancelled the old unit contract. Now we are saving $325.00 every month! One caveat, the 50% only applies to new customers; so my spouse signed the contract for the new unit, and we were good to go. I'm a reasonable person, and I understand that property taxes increase every year; but GOING FROM $70.00 to 411.00 IN SIX YEARS, IT'S SIMPLY A ROBBERY! Specially when they were offering the same unit at $84.00 to new customers, or $172.00 to existing customers! My guess is that they know people don't want to go through the hazard of moving their belongings, so they feel that, once people move in, they are "CAPTIVE CUSTOMERS", and they take advantage of that vulnerable situation, taking as much money as they can from them, while they have their stuff stacked in their property. There's no other explanation for offering the same unit to a new costumer, at a 600% lower price. And let me tell you, I DOUBT THAT THEY LOOSE MONEY AT THE $84.00 RATE!!!! So, why charging 600% more for the same space size, under the same conditions? BECAUSE THEY CAN. Because THEY KNOW PEOPLE IS NOT GOING TO MOVE OUT, ONCE THEY STORE THEIR BELONGINGS WITH THEM. So this fact informs their BUSINESS PRACTICE: "MILK THE COW" AS MUCH AS THEY CAN. Now, with all this being said, you'd be probably wondering why I rated them 2 stars, and not just 1. Here's the reason: The place is clean, conveniently located, and secure. So, if you need it for less than a year (they adjust their rates yearly), it should work fine for you. Just don't plan to stay much longer, because you're going to see a huge increase in your monthly payment, after the first year. And that only goes higher, and higher and higher, the longer you stay.