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    Compass Self Storage

    4.0 (11 reviews)
    Open 9:30 am - 6:00 pm

    Services - Compass Self Storage

    Self storage

    Truck rental

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    6 months ago

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    3 years ago

    I have only bought boxes from here, so ny review can only be on their retail side, but overall, it has only been a positive experience.

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    Amsdell Marketing

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    3 years ago

    Best U-Haul rental facility in East Orlando! Mary and staff work diligently to ensure that you have a five star experience every time!

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    Amsdell Marketing

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    12 years ago

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    10 years ago

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    6 years ago

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    Amsdell Marketing

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    13 years ago

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    8 years ago

    Great customer service, affordable and well maintained! Don was extremely helpful and I would recommend Compass to anyone!

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    Amsdell Marketing

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    15 years ago

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    11 years ago

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    Compass S.

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    12 years ago

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    Ask the Community - Compass Self Storage

    Review Highlights - Compass Self Storage

    I was pleasantly supprised when I arrived at the storage facility on my moving day.

    Mentioned in 2 reviews

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    U-Haul Neighborhood Dealer

    U-Haul Neighborhood Dealer

    5.0
    (1 review)

    Besides the 5* Star rating this location deserves, because of their professionalism, and…read morefriendliness that makes renting a vehicle so easy, the honesty they have within proves to me they are a step above the rest. After hiring a van, to pick up some heavy products from a local Home Depot store to deliver them to my home, after taking the van back, this dumba$$ forgot to look in the side pocket of the door, to ensure I had everything with me. As it was getting late into the evening, the van was given it's usual inspection, and they confirmed the van didn't have any damage on it, or in it, and I was good to go. The following morning, I received a phone call from the gentleman who'd served me the day previously, and he informed me that I had left my wallet in the side door panel. After dropping off the van, and going back home, I didn't even realize I was without my wallet. I had over $800 in cash, my credit cards, my ID, my UK ID, as well as irreplaceable, and personal keep sakes within my wallet. "Hello, Sir. We have located your wallet within the side door of the vehicle you hired from yesterday. We have placed your wallet in our safe, for safe keeping, ready for you to pick up at your earliest convenience", was all I needed to hear. On returning to the store, EVERYTHING was still in my wallet. EVERYTHING. All my cash. All of my credit cards. My ID's, and keeps sakes. EVERYTHING. I thanked the gentleman who found my wallet, and who'd called me to tell me about my missing wallet, and, of course, I thanked him also by my insistence of giving him a reward for his honesty Losing my wallet would have been a HUGE inconvenience to me, to be able to replace the cards, and ID's. But the keep sakes would have been lost if it wasn't for their honesty (Unfortunately I didn't catch the gentleman's name for me to be able to give him due credit within this review. But I'm sure he knows who I'm writing about if he reads this). And for that alone, I give this company 5* Stars

    U-Haul Neighborhood Dealer

    U-Haul Neighborhood Dealer

    2.5
    (4 reviews)

    Besides the moving truck being in good condition and available to reserve it only a few days prior,…read morethe rest was not a good experience. There was no signage directing mobile check in customers to "skip" the line to get their keys, so I unknowingly waited 30mins to talk to someone. This was because the truck I was assigned via the app was parked behind others trucks, so there was no way to retrieve the truck on my own. Then when I got to a person, it took another 30 mins for the person to get my truck--keys were lost maybe? Not sure because there was not much communication. So I stood for 1 hour on my feet when I should have had a five min experience using mobile checkin. The location should not assign a truck that is parked in the back of the lot and not accessible; need to add signage or better directions for mobile users; they could have processed customers quicker with more staff so the line moved quicker; and they should provide trucks with a least a little bit of gas as the one I was provided had 3 miles left in it before needing gas. I appreciate that the manager comped some of my add-ons without me asking, but it didn't really feel like enough compensation for the stress and delay it caused my house move. Otherwise, the store was clean, mobile check was a good experience otherwise, equipment was in good shape (minus the lack of gas).

    I should start by stating that calling the 800 number once you have a reservation takes more that…read more15 minutes to be answered and then you are passed to otherS employees that tries to help. I moved from out of state, used a Ubox and payed extra for insurance. Added help to load the box and my things were treated as garbage. The Ubox door was falling off and an employee fixed it so careless that drilled into our new baby crib. My other daughters $500 ride along electric car end up scratched every where. Upset I called the 800 number to canceled the help to unload the Ubox and I was told it was done over the phone. That I would receive the refund within days. When I called the next day and waited over 15 minutes just to double check if it was canceled I then was told I had to do it online. When I arrived to this store the older man behind the counter was rude and upset that I had canceled the help because by then they had loaded the box into a trailer to be towed. I told him I had called to cancel and he tells me " well they don't tell us this stuff" ( like its my fault the lack of communication they have). Dealing with the insurance for your damage belongings is a headache and takes ALOT of back and forth emails to be told you will only be receiving $100 because things are funcional. I asked for things to be fixed not for the cash but I was denied and told that what they will do is send the check by mail. Thanks to Uhaul my daughters will sleep and play with damaged but functional items.

    Compass Self Storage - selfstorage - Updated June 2026

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