Temporarily stored our home furnishings between moves at this facility and it worked out very well…read more Jose was great, he was super helpful getting us settled in and always greeted us with a smile. Would not hesitate to use them again.

I couldn't wait to get out of this place after they raised my rent by 25%. I was paying $350 for a…read more10 x 7 unit that I had for the past 12 years. If I wanted to rent that same until from the same place, it was probably about $150 a month after they added the required insurance, taxes and fees. So instead of keeping a long time customer, I moved out and went somewhere else where I'm paying less than 1/2 for a bigger unit. The other issue with this place is that there are only two carts so if you get there on a busy day you better bring your own. At the new one I go to there are 4 carts and the place is not as big. Oh and no bathrooms -- those are gone now.

hope was so helpful and made me feel very welcome when I came in. she explained all the possible…read morerates and helped me find the best option for me and my family

This location is awesome! Tasha and Manny will help with your every need. This facility is one of…read morethe cleanest I've ever seen.

I've had a unit for a couple of years. Never any issues, clean and safe…read more When I needed customer service or had questions they were always helpful and courteous. Nice to know my belongings are in good hands. Love that there is new gate opening app available for this location. Can't wait to try it out.

Reserved a storage using their website then the nightmare started. This lady calls every morning…read moreat 9-10am although I had told them about my move in date and the time I would visit. She calls next day, the day after even on the weekends. Reality of Florida business models, living in 1900s. I ended up cancelling my reservation.

John!! Thank you so very much for taking care of me earlier today!! I'm very happy to have found…read moreyour location. Your facility is clean and my climate control unit is Perfect! It was a pleasure doing business with you.

I felt compelled to write a review on how excellent this business is! We needed storage as we were…read moremoving my mom and oldest son from Port St. Lucie, and in between they stayed with us in our small three bedroom apartment, so we had need for storage. I'm glad I breezed past Public Storage and chose MNSC! Elliot, the assistant manager, was the first to help me out, while I rented the unit. He was very helpful and personable, and even recommended a mover for when we would be moving into our newly purchased home. When it was time to vacate the unit, I had an issue because my son left an organ that he was supposed to move. The manager John handled the issue kindly and professionally. His service went above and beyond! It's refreshing to see people who still know what great customer service is! If you have any storage needs, I would highly recommend this business for its cleanliness, easy access, security, and the management team is the best in the business! Five star service!

I rented a storage unit in Kissimmee at a reasonable price and my rental experience was going ok…read moreuntil I looked at my bank account automatic withdrawal and saw that Extra Space raised my rent 100.00 with no notification or confirmation that it was ok to do so and this is after a short time of renting there which I think is a very unfair procedure or business tactic which made me want to give a lower number rating but the facility is clean and secure so I thought to be fair unfortunately all good/ decent things come to a end and I now have to look for another storage unit at different place other than Extra Space being that the rent is now too high after only a couple of months

I reserved a unit online and got here and they said unit has been rented. In a literal moment out…read moreof Seinfeld, I asked if they knew how reservations work? He said that I reserved the price not the unit. In which point I could only respond with no, I don't think you do. Glad they showed their true colors early.

We were moving 2 storage units to another state. We had rented the largest trailer and after a…read moretrip to the dump, realized that we needed more space than the trailer offered. We went to the U-Haul, they had a truck available, refunded the trailer rental cost, and we were on our way in about 20 minutes. Staff was great, very helpful.

worst experience I've had with such a large company in a long time. I came in at 6:45pm to…read moreexchange/ return truck. immediately the one girl had an issue with what time i showed up. then there was discrepancies on the charges they were charging and I needed help to understand how they came up with that number. from the manager to the other employees they were PISS POOR. Huffing and puffing the whole time. the manager could give a fuck less- which was very clear to see. i set a reservation for this morning that night- i called up this morning to confirm and let them know i was going to head that way. they told me they wouldn't rent to me because of the condition truck came back in. mind you- the bed was clean, interior was clean ( not showroom clean, but it was clean) 3 weeks in to rentMing this truck it developed an oil leak. they refused to rent to me claiming the oil leak and condition i brought the truck back was my fault. reality is is Ii kept them there past 7pm last night trying not figure out why I was being charged $1800 when I've been paying weekly to extend vehicle. All the employees there are a bunch of losers. Manager was trash. No customer service skills whatsoever. PISS POOR customer service, would never rent another anything from them.

THE WORST SERVICE EVER! They dropped our piano off the back of the truck and couldn't lift it back…read moreup by themselves. This company - MANAGER CHARLES - dropped my wife's 100 year old heirloom piano off of the back of their truck. When we called to schedule the house move - CHARLES promised that they move pianos all the time. We have a regular piano mover that we typically use - but we were assured there would be no need to hire two sets of movers since we were moving the rest of our furniture too. My wife reiterated on the initial phone call, "this piano is like my 4th child. If you're not confident then please let me know, I'm happy to have our normal guy out." The reply - by CHARLES - was that they do it all the time. They DROPPED OUR PIANO OFF THE BACK OF THE TRUCK! I have video of CHARLES talking over my wife, who was in tears, that we were notified in writing ahead of time that this could happen, and while he couldn't confirm which piano we had - because he WOULDN'T come to the site - and because it is a century old hand crafted piece - he would pay 60 cents per pound for it to be repaired - up to 450lbs. UNBELIEVABLE! I asked him to come to the site to verify the damage - get a quote from my trusted piano repair man - and then I would pay the difference towards the move. More than fair in my opinion as a business owner myself. He replied, "I'm not coming out there. If you don't pay... I'll file suit." NEVER EVER EVER use this company. CHARLES can't be trusted.

Another great move. I moved from DeLand back to Sanford. They did it under 4 hours. They are quick…read moreand did the job right. I wish I remembered the name of the guys, they were awesome!

stopped by on a Sunday morning and immediately knew this was the right place for me. Derek was…read moregreat!! He explained everything, showed me a unit that would fit my needs then signed me up. The building is super clean and puts my mind at ease

Laurin is nice and helpful but I am not happy with Derek at alll. I borrowed their truck and…read morewithout them disclosing any charges (It was suggested this was part of my rent $425 per month). However, after I returned it and got home, I was emailed a receipt for a $50 fee. When I responded to the email that they never disclosed it, they did not refund me and simply dug in and told me that's the way it was. I'd be careful leaving your credit card with these people. Apparently they think they can just charge you whenever they feel like it without your authorization.