I have been patronizing South Seminole for around 13 years. I have used several other storage…read morefacilities over the years, and SSB&S is the best by far. The facility is very well kept and clean. Plenty of room to load/unload items. It is also in a good location and very safe. The best part is their team. Lauren is a wonderful person that gets to know her clients personally, and always will remember you. Judy the same. They are an independent company. They are our neighbors, so to speak. You are always treated like a neighbor and a friend! Outstanding customer service, just great folks that REALLY care! I would advise anyone seeking a storage facility in the area to drop on in. The prices are fantastic, too! Up front and honest, nothing hidden or shady.

I rented a storage unit for three months and my experience was great. My unit was spacious and…read morereasonable in size for the monthly. I also received a first month half off special. The owners operate and maintain the business, and are really nice. Thanks to Lauren for making our business easy, flexible, and satisfaction. Don't hesitate to bring your business here!

Hola a todo si van a RENTAR UN STORAGE Vayan a Public Store y pregunten por STEPHANIE EN EL 3145 N…read more ALAFAYA TRAIL Ella me ayudo al 100% sin IMPORTAR QUE ERA SU HORA DE SALIDA Le dije si quieres vengo mañana y ella me dijo el cliente es mi prioridad Stephanie fue muy atenta y muy amable muy profesional sin importar que era su hora de salida me busco el mejor precio me atendio al 100% sali contenta y con la mejor oferta ..... Gracias Stephanie por ser al 100% Hello everyone, if you are going to RENT A STORAGE Go to Public Store and ask for STEPHANIE AT 3145 N. ALAFAYA TRAIL She helped me 100% no matter what her departure time was. I told her if you want I can come tomorrow and she told me the customer is my priority Stephanie was very attentive and very kind, very professional no matter what her departure time was she found me the best price she served me 100% I left happy and with the best offer Thank you Stephanie for being 100%

When I signed up with Public Storage less than two years ago, my rent was $54 a month for a 10x10…read moreunit. Less than a year later, the rent more than doubled. I contacted the property and was given a temporary reprieve from the hike. Three months later the price jumped again. Now we have been notified that our rental fee will be over $170. I contacted corporate using their chat function. If you take the time to read, you will see it went no where. These companies are in total control. They have the 'if you don't like it, go somewhere else' attitude. They are very nice and cordial when sucking you into the original agreement, but after that they own you. Below is a transcript of my chat with corporate: * Farrah C joined * 10:21 AMFCThank you for visiting Public Storage. This is Farrah. May I have your first and last name, please?Farrah C * 10:21 AMHi, Farrah, my name is Howard 'Red' HoffmanFCPerfect, thank you, Howard. How can I assist you?Farrah C * 10:22 AMI would like to understand the justification of the increases Public Storage made to my rent amount in the two short years we have had it?It is over THREE times what I signed up for. Way too expensive to keep.I understand you are concerned about rental rate increase issue. Thank you for bringing this matter to our attention. We work as one with Public Storage and I'm here to help. Let me see what I can do.FCMay I have the account number or phone number registered so I can pull up the account?Farrah C * 10:25 AM4XX-XXX-XXX8FCPerfect, thank you.Farrah C * 10:26 AMAccount Number 60029913FCThank you. By the way, before I continue, for security purposes, may I please have the last 4 digits of your ID used at the time of rental? (Driver's license, State Issued ID or Passport).Farrah C * 10:26 AMI have no ideaBe more specific.FCThank you for asking that question. Our system is asking for the ID used at the time of rental. You may check your Rental Agreement for the ID. In your online account through the app: Account tab Documents Rental Agreement. In the website: Storage Unit(s) tab Manage your Account Documents Rental Agreement. You will see the last 4 digits of your ID.Farrah C * 10:28 AMThere is no 'documents' tabI am on the websiteFCThis is your FL driver's license ID used at the time of rental.Farrah C * 10:31 AMI don't have that with meSent * 10:32 AMFCThank you.Farrah C * 10:32 AMHold on....Sent * 10:32 AMFCMay I have the unit number and the registered e-mail address, please?Farrah C * 10:32 AM3010?Sent * 10:33 AMFCThank you for verifying the account fully. I really appreciate that. I believe you are referring with the unit number: 4004, am I correct?Farrah C * 10:33 AMLicense. I keep a photo of it on my phoneI don't know, i've never been there. Let me go back to my account pageSent * 10:34 AMFCThank you. This is the active unit you have.Farrah C * 10:35 AMYes 4004 10x10Sent * 10:35 AMThank you.Thank you for your patience. I checked our records and it looks like on July 29, 2025, you were sent an email notification letting you know about your new rate [$152.00] effective after 30 days which will be on September 24, 2025.Please keep in mind that we do not lock our customers into any long-term commitment, and the rates can be adjusted with a 30-day notice, as outlined in the lease agreement. We have a month-to-month rental agreement so that our customers have the flexibility to do what is best given their personal finances or circumstances. Please understand that this is simply a business decision, and we do value you as a customer. * I would like to inform you that rates are adjusted on occasion. Public Storage is a month-to-month rental facility, and everyone renting with us is subject to a rate increase at any time with 30 days notice, as outlined in your lease agreement, Section 2.2. We get the percentage of our increase depending on the market value, and changing market conditions of the location as to where the unit is being rented so rate increases are inevitable. This is based in part on availability and demand.I checked our records and it looks like you were recently sent an email notification letting you know about your new rate 30 days in advance.Please allow me a moment to review your rent to see whether there are any options to decrease it.FCHowever, you can discuss your storage needs with our Property Manager at your assigned facility to explore alternatives. If you are not utilizing the entire area of your storage space, downsizing might be a viable solution to save costs. You may contact our Customer Service at 800-567-0759 and our service agents would be more than happy to assist your transfer needs.Farrah C * 10:38 AMFCThank you for your patience. Unfortunately, we are not able to roll back the rent increase at this time. However, you can discuss your storage needs with our Property Manager at

It was super easy finding a perfect storage size I need. And the price is great!!! I did everything…read moreonline. When I got to the building, it was very easy finding the gate and my rented spot. Everything was very well explained and the entire place is very clean. It makes me very comfortable leaving my belongings there. I highly recommend this company. Thank you!

Very clean and nice place to store your belongings. They have carts to move your items with. We…read moreleft because they raised our rent price and said that they usually raise it 2x a year.

Nice storage facility. It feels safe to keep my belongings. The property manager Denise was really…read morekind. She helped me out a lot. THANK YOU

I returned a Uhaul truck at this location. Customer service was great! I read the fine print and…read moreunderstood the drop off policies and the filling up of the gas, and the mileage because I asked questions to make it clear to me and I double confirm it with Uhaul Corporate as well as the the local businesses that works with Uhaul for the pick up and drop off of its trucks to make sure all parties are on the same page. When you rent a Uhaul make sure you read the fine print and ask questions if something is not clear. The attendants are not mind readers. You cannot expect them to know what your questions are if you don't ask or if you are not prepared. They will answer the questions to the best of their ability. If somebody at their office cannot answer your questions then find somebody who can. Instead of having to complain alot because you didn't know something and they failed to tell you because you never asked the "question" or made an inquiry about it. Don't just settle for I don't know, get your answer first before signing up for anything to avoid complaints. The Assistant Manager Arnie was very precise, professional, answers all questions, direct to the point and no BS! Ask the right questions and you get the right answers fast with superb service!

stopped by on a Sunday morning and immediately knew this was the right place for me. Derek was…read moregreat!! He explained everything, showed me a unit that would fit my needs then signed me up. The building is super clean and puts my mind at ease

Laurin is nice and helpful but I am not happy with Derek at alll. I borrowed their truck and…read morewithout them disclosing any charges (It was suggested this was part of my rent $425 per month). However, after I returned it and got home, I was emailed a receipt for a $50 fee. When I responded to the email that they never disclosed it, they did not refund me and simply dug in and told me that's the way it was. I'd be careful leaving your credit card with these people. Apparently they think they can just charge you whenever they feel like it without your authorization.

This place has really gone downhill since Steve and Teri left. People are living here, there is…read moregarbage filling and scattered around the dumpsters and the new staff is not friendly at all.

Steve, has ruined this place with his nasty attitude. Instead of facing you like a man he becomes a…read morecoward. He will not answer the phone, hung up on you or just send you to the machine. Be a MAN COWARD. They raise your rent all the time and could care less about keeping customers. You will find Huge Knives or Blades in your unit and trash. THey will blame it on the lawn crew. Avoid this place and STEVE at all cost

This is a great little storage facility! The best thing about this place is the management and…read morewonderful and helpful manager (Sunny!!). She will go out of her way to help and her name absolutely matches her personality! She actually helped my movers and I organize loading my unit. I had a large potted plant on the moving truck that I could not fit in my car to take to my new place and quickly offered her pickup and helped me get it home. #AboveAndBeyond!! Thank you Sunny!! I would recommend in a heartbeat

I own Mr. Helpful Moving Company in Orlando Fl. I personally use this location a lot. The manager…read moreSunny is the best and she is very hands on. I highly recommend this location for all of your storage needs. Mr. Helpful Moving 407-747-3336

We have been here since 2018. Great location Close to main highways. Enough Space for all of our…read moreEquipment and Trucks.

I've been leasing office/shop space at Mackin for a few year now... great and quite location, great…read morelandlord and the pricing per square foot is great. I'd highly recommend leasing at either Mackin location, it's time and money well spent.