beware of renting from this place...They use bait and switch pricing and try and raise your rates…read moreevery 6-12 months...I am renting a medium unit yet being charged for a large unit...I have to rent long term due to my job so I'm basically living out of my storage unit and cannot afford the raises in rates like they are doing.

This is my second time renting a unit. One was in Miami. This one's in Orlando. It's always clean…read moreand great room for the price! Customer service is always very friendly as well and helpful.

The facility is clean and safe. Their online tools are good and convenient. They recently increase…read morethe rent by $38/month my new rental rate would now be $182/month up from $144/month. Also most interactions have to be done on-line as they no longer post office hours at that location. In summary this is a clean and safe facility that is also now expensive and mostly self service.

Prices are very high. Both restrooms are broken. Staff are unfriendly. I found a much cheaper unit…read moreat Extra Space storage which also has a drive thru.

Nice facility but once you are in they keep jacking up the price. I started at 190 and now after 2…read moreyears it is up over 300. They don't care.

I'm very disappointed with this location. It seemed like a safe reasonable location until I…read morereceived a 34% increase on Friday May 2nd only six months into renting from them. On the same day as the increase at 11am I went to drop some items off at my unit and the motion light was off but I noticed the unit next to mine was open. When I got close to my unit the motion light went on and there was a guy sitting on the floor inside his unit in the dark rummaging through a suitcase and appearing to change his close. I put my items in my unit and left and then proceeded to call and notify the manager of the situation. They told me on Monday May 5th they are not evicting the person and offered to keep my monthly fee the same for one month. The manager Amanda called me on Monday and I told her that didn't seem like a reasonable concession ($17 concession) let alone I don't feel that allowing the person to continue to rent the unit is safe. I will likely need to move after my renovation project for safety reasons. I strongly suggest not renting from them. I am not comfortable visiting my unit even in the middle of the day.

The movers did a wonderful job adhering to my requests in a timely fashion at a decent price. Thank…read moreyou.

They stole my bags ! They are thieves…read more Do not hire ! They have still not responded to my husbands claims and queries they are the most useless moving company DO NOT HIRE them They are thieves ! I will also be coming in there with the police once my report is filed to IDENTIFY the two ameteur movers they sent who were not movers but THIEVES who STOLE my belongings! I will come and identify them myself with the police! You are the worst moving company you stole my belongings that I WORKED HARD FOR ! I will make sure legal action and police is involved !!!!

Just moved from New Jersey to Texas, our container arrived early, nothing broken or damaged! Even…read moregot an awesome deal on it too. Awesome service

If I could give 0 stars I would. Absolutely do not use this company if you want your pod to arrive…read morewhen they tell you it will. I had a lovely experience while getting my quote and great customer service, unfortunately that's as far as their good service goes. Once you book with them expect only a terrible experience after that. When I booked with them my pod was supposed to arrive on 6/13, it never arrived and they never contacted me. I had to call them where they told me it was delayed to 6/16. It then never arrived with no update so I had to call again where they told me my pod was still in the original facility and had still not been picked up after being there since 6/2. After three more phone calls and three more delays with no update, it still has not been picked up from the original facility. My agreement says delivery within 8-10 days, and we are now going on 20 days since it was picked up from my original location. I would spend the extra money on a different company or drive a U-Haul truck to your destination before using this company. They barely offer any compensation and it is only for "miscommunication".