Great facility. Always clean. Ebony is wonderful. Recently, worked with Jill virtually and she was…read morea life saver.

The whole point of an indoor storage unit is to have climate control over your things you're…read morestoring. Everything I had there ended up having mold. All my belongings that were in boxes and furniture. I have attached photos. They keep the temperature very warm in there which is odd! Talked to the guy at the front office and he was very rude saying insurance or claims won't cover mold matter of factly. No sorry no compensation. Nothing. Should've gone to extra space, last time I tried them I had no problems with my belongings.

Had a very good experience when first coming to the unit. The manager and assistant manager were…read moreboth very helpful and willing to answer all our questions. Each time that we have gone to our storage unit, it has been very clean and well taken care of. Happy we found this place. Michael was amazing!

I met a wonderful gentleman by the name of Richard while leaving the storage this evening. He asked…read morehow my day was and if I needed help with anything. After a long day at work, it was so nice to see someone with a smiling face and willing to lead a helping hand. I love this storage space. It's in a great location, quiet and CLEAN. And staff like Richard make the experience even better.

AC broken in my unit for MONTHS. Damaged my rental equipment. Corporate offered small fee to…read morerepair. While AC was broken, they tried to jack the rent TWICE! Oh, and rat shit in the corner. No food items anywhere in unit. Manager quit after 5 weeks. Should tell you all you need to know.

Execellent service, both on the call prior to visiting and in person while touring the facility…read more Jean was very friendly and helpful and made sure we understood the process fully. They also offered a 1 time free usage of their 16' box truck included with the rental!!! New and clean facility and in a great location. Highly recommend!

I complained previously about rats, squirrels, etc., in the past and no one responded. I just…read morenoticed yesterday when I moved my things out that rodent traps were placed at the top of the unit. My items were filthy from where the rodents, etc. came from the ceiling and brought the insulation with them. There was feces everywhere. Had to discard my rug, neck, and bolster pillow. Other reviewers may have units in the front. Maybe this is isolated to those of us in the last building closer to the woods. Either way, I'm over it. I moved to Apopka Storage - it's new, clean, and cheaper.

BEWARE!!!!!! Wish I could give this location 0 stars. My family decided to store the contents of…read moreout 3 bedroom home in storage unit 201 in preparation to move to our new construction 4 months out. We went every month to replace the damprids so that the humidity didn't destroy anything. On July 9th as we were moving the items out of storage roaches were discovered. It wasn't until we got our items home and in the garage that we discovered that 75% of our belongings were damaged with Rat feces, rat urine, roaches and roach eggs. Initially we attempted to salvage everything but while unboxing items roaches were running and it became too much to handle. When properly inspected roach eggs were in crevices of box springs, couches, books, strollers, clothes etc. and we could not risk moving it into a brand new home. Ultimately I had to reload the uhaul and take items to dump at my own expense. Attempted to reach out to public storage and I am continuously given the run around. I was finally directed to create a claim with the storage insurance and it seems as if public storage is not taking responsibility. Spoke with the regional manager Rachel and she attempted to give a cookie cutter response and refused to accept that storage 201 is infested with vermin. Left a voicemail with Lauri the district manager and haven't heard back yet. I will provide photos. Please save yourself money and heartache by avoiding ALL Public Storage facilities.

They have now raised our rates twice in less than a year by more than 50%. Now we get notice that…read morewe will have to move out by the end of the month for "improvements". They post all of these rules and then don't enforce them (no junk cars, one vehicle per space). Neighboring spaces park on or over the line. Space markers are plastic chain that gets moved or broken away. When informed the office does nothing to correct them problem making it very difficult and time consuming to try and park our trailer. The office is vacant more than half of the time. There are better storage places. Don't store here!

It's all too much. I have rented here before but this was by far an easy experience. I reserved…read moreonline and was surprised I did not have to go to the office to get moved in. I got a good price for the type of unit I wanted but was not communicated the space number. I figured I would go to the office and deal with someone the next day but would lock in the online price. I was surprised to get a text early on my move in date with my gate code and access codes. In a separate email I got the unit number and instructions on how to open the rolling door in case this was your first storage excursion. I was charged online for the first month rent and for a lock. You are automatically comp'd 30 days in insurance. My skeptical nature had low expectations but after using the access code to get into my building I found the lock and keys waiting inside the unit. Ready to go even before the office opened. Wow! This has changed my impression of the hassle I had on my previous experience. A couple things to keep in mind. Unless you go in with proof of insurance they will keep charging you 9.99 a month for Orange door insurance. They raise rents and move you up to a more expensive unit charge on a regular basis so this is best for a short term storage solution.

When relocating to Florida from Missouri, my wife and I wanted to find a place to store our…read morehousehold items and found Out o space in Taveras, FL. Dianne was able to find us the correct size storage room. She also helped to coordinate delivery and movers we had hired to get the items into the room. We had several uhaul uboxes and 3 pods. Dianne did an excellent job coordinating the move on the Florida end while we were still in Missouri. She also helped with insuring we got the best value deal on the space. If we need to store anything again we will use this company.

Due to my in-laws refinancing their home, my wife and I suddenly found ourselves deluged with…read moreboxes. It was getting to the point that we were starting to have trouble getting around in our home. Something had to be done. Enter Out O' Space. After checking prices with their competitors, we found OOS to be the most economical of the five or so self-storage businesses in the area. So, having never rented a storage locker before, I spoke to Joseph and explained our situation. He was very knowledgeable and friendly. He showed me the differences between the two lockers I was considering, and really helped this become a smooth and pleasant experience. He explained what I could expect from the company, and what they would expect from me in return. I left the office feeling reassured and happy. Thank you Joseph and Out O' Space, now I can move freely around my home again! :)

Rented online, price was fair, and the rental process seemed easy enough…read more On the day I came to move my stuff in, no one was in the office at 1030 am, door locked, sign saying they'd be back at 1045 am. 11 am, still no one around. 1115 am, still no one around. I guess I'll CXL my contract, request a refund, and suggest this place be avoided.

Things are clean, staff is friendly, very secure entrance and exit. They showed the unit first to…read moremake sure meets needs and didn't push to see more if not needed. Highly recommend. I came here after another family member had another great experience.

A family owned and operated business like no other in the area. These young men are nothing less…read morethan incredible. More importantly, they make you feel like family too, always there to help. This facility is always clean and always making improvements to make it a better experience for their renters! One the many perks that they offer, is opening the security gate from your phone!! (LOL!) Small little perk, but huge for me!! We have been here for almost 2 years and I can't imagine being anywhere else!!!

Extremely pleasant experience, the brothers seem like great genuine guys which is a nice change…read morefrom other storage rental facilities in the area. The facilities are clean and very well kept, was excited about not just the lift to the 2nd floor but the fact they provide carts, dollies, and even rollers. It made moving into the storage unit much easier and faster. Will definitely recommend.