This was the most affordable storage that i found, the customer service is good the indoors is…read morepretty clean. However, it doesn't get 5 stars because getting a cart is like the hunger games, they have a total of 4 carts to carry your items to your unit, but people usually grad 2-3 of them and you're left waiting for 1 to become available.

My experience with Store Right was very intriguing and a long lasting experience…read more Great Customer Service and without any hesitation Teena and her Assistant was such a wonderful and amazing life experience. They asked me about what I'm looking for as far as space is concerned also what my budget would be like Not to mention they gave me different scenarios for example monthly Specials and how I could consider taking those great offers at such given time. I'll recommend Store Right anytime to my Family and friends also the public at large. David.

One of the worst "businesses" I've ever dealt with! Customer service is not a known concept to this…read moreplace, they were absolutely rude and ignorant. I told them rats had gotten into my belongings and they laughed and said that sucks. No remorse or damn. I would never, ever recommend this place and highly suggest everyone to stay away

Very easy to set up storage account remotely if no one is on site. Just use your credit card over…read morethe phone

​If you need consistent access to your belongings, look elsewhere. This facility has major…read moremaintenance issues--specifically with the front gate--that result in the entire building being inaccessible. ​Management: Non-existent. No one is ever in the office. ​Communication: Zero. They do not return calls or acknowledge complaints. ​Accountability: None. We were never offered a refund or credit for the multiple times their broken equipment cost us money. ​We've since moved to a new facility where the service is the "complete opposite"--helpful staff, better security, and lower rates. Moving was the best decision we made.

Great location! Luis is the best! Super helpful and attentive! Made sure our move in was nice and…read moresmooth. Always great customer service. Wouldn't hesitate to recommend or use this location again. Thank you!

Moves are tough, but these people make the storage part easy. They have everything in order from…read morewhat you'll need to get your room quick, easy and for a very fair price! They sell products in their front office to combat the non-climate controlled conditions that are also fairly priced and readily available. Very nice people. Easy options for payment and make it easy to cancel your unit - you just need to let them know when you no longer need the storage, remove your items and remove the lock. So easy for such great peace of mind. There's also unique gate codes for entry/exit, and cameras for safety and security.

The staff here is the best, super friendly. The location is convenient, lobby is clean. They have a…read morelot of packing and shipping supplies as well.

If you're looking for safety, security, a clean facility for your belongings, and hands down…read moreexcellent customer service...then this is your place! We've been using this facility for over a year. Frank who is usually in the office onsite is extremely helpful, and such a pleasure to do business with. He's very knowledgeable about the facility and all there is to offer. Whatever your needs are Frank, Jessica, and the staff at this facility are able and willing to work with you to help you get the best units or spaces for your needs. They're always very kind, professional, and provides excellent customer service. After just our initial meeting establish service at the facility, we felt welcomed, as though we were joining a family. We've never had to worry about our belongings at the facility. The facility has cameras around the exterior of the facility, and each floor of the facility has security cameras throughout, which are monitored. There's a security pad that allows access only to those with their own personal codes. The facility is well maintained so there's no worry about pests. Hands down, this is the best and cleanest facility in Kissimmee! Great price, better services! I highly recommend this facility to anyone and everyone that's looking for a clean and safe space to hold all the extra things they've accumulated in life. Forgot to mention...they price match. If you find a price better than the one they offer, they'll match it.

Have a storage unit here. Updated my card on file and their system took me off automatic billing…read more Was charged a late fee and my unit was locked even through I had an active card on file. I received one email regarding the late notice and fully paid my account online. Went to access my unit and found it was still locked after the payment was made because there are no managers on site, even though they have their hours listed on the door. I spoke with the customer service person on the phone and asked for some sort of compensation for the late fee and being unable to access my unit and my request was declined. Also, after signing up, my rent doubled exactly on the six month mark. So know that will happen when you sign up. Update - after hearing about my situation, the company credited me back the late fee and for the days that my unit was locked.

They don't sell the bills on time and only send you the late payment notification. So they charge…read moreyou late fees and lien fees (insane ones) . No texts or emails to remin you to pay your bill

Customer service is really great. Even if stuff happens that is beyond their control, they will fix…read moreit. Johnny was great, I I think that was his name. He is the manager there.

this facility has got to have the most incompetent people working here. i had untill nov 5 th to…read moremove my stuff from their unit. on the 31st I arrived to get one file cabinet , it was the only thing left in there . my bill was paid in full and I made the move out day 30 days prior . I was denied access at the gate . and the answering system is just that ! not an actul way to resolve a issue . like I said the 2 people that I have met working at 951 s John young parkway in kissimmee Florida should not have jobs here ! it's not a difficult task.