I would like to give a Big Thank you to Mara for always being the best whenever I have a question…read morein regards to my unit, I added a additional unit and I would like to give a Big Thank you to both Kim and Mara for helping make sure I was able to obtain the space I needed to accommodate my business, Their customer service skills are impeccable and are to be acknowledged they work hard to keep the customers happy and I most certainly recommend this location if they have what your looking for available. They will be up front and honest about how everything works!

From the owner: Store your belongings at Extra Space Storage on 815 E Fletcher Ave in Tampa, FL today. Our large…read moreselection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, golf carts available, kiosk, vehicles are allowed in drive-up units, commercial tenants, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Updated review! Just about a month in, and we've already been HARASSED by their staff member. Looks…read morelike they have nothing better to do other than walk around the facility and harass tenants. They're ignorant, poorly trained, and lack basic knowledge of their own policy and lease agreement terms. We have a commercial account, we rent parking and storage units in several locations for our trucks and our every day equipment. Our employees arrive in the morning, equipped their assigned truck and leave for the day. A couple days ago, one of our employees was waiting for his co-worker to arrive, He was in his vehicle, parked in our paid parking space and laid down his eyes while waiting for his co worker to arrive. Apparently, that really bothered a staff member named Ashley who within minutes came to the vehicle and aggressively knocked on his window telling him he is not allowed to close his eyes at the facility! She then called me and stated "I saw one of your employee in your vehicle, parked at your space, and he was sleeping! This is a violation of the lease agreement and your lease is subject to termination if this reoccurs". I was completely shocked and confused. At first I thought, well maybe she thinks that he spent the night there sleeping??! I asked her, and no.. She was fully aware that he had just arrived and was simply waiting for his co-worker. We've been renting storage spaces for the past 8 years. I've never heard of such a ridiculous and pitiful claim as this one. When I asked Ashley what part of the lease agreement did we violate, she didn't know. She called back later and referred me to a "LOITERING" provision of the lease. What a joke! Our workers are not bothering anyone. They arrive to work in the morning, get their equipment ready and they go about their day! I suggest that CubeSmart staff at this location will lookup the definition of loitering, educate themselves, stop harassing tenants, and mind their own business!

Can't remember the gentleman's name but he was on cool dude. This place is affordable and nice and…read moreclean inside and out

We had great service for over a year. New management and they continued to charge us for months…read moreafter we moved out and vacated the property. Attempted to get it rectified and was unable for 2 months. We got the run around from the new owners who we found out never proceeded any refund even though they claimed they did. Had to take it to corporate level and the issue was rectified in less then a week. As new business owners they are in trustworthy and rude. They are horrible at customer service and truly liars and thieves as they never followed through nor had any intention to do so. Plenty of other businesses in the area ...I would avoid this business at all costs.

Friendly staff, clean, fairly priced, and reasonably accessible to main roads in beautiful Downtown…read moreLutz.

Booked a truck rental but the place was closed when I came to pickup. Had to call the headquarters…read moreand drive 40 minutes to another location.

Terrible except erience here. Booked a penske truck and the lady didnt know how to give it to me…read more.. It was a time sensitive rental and this place stood me up. I had to go to another location 35 minutes away.

I do not recommend this company/location to anyone. It is not managed well, they operate in a very…read moreunprofessional manor. I recently sent a service company out to perform some repairs on equipment that was located in my storage unit and the manager of the facility was telling the service technician he had to leave the facility because I was behind on my payments. If the manager had bothered to check the computer, he would have seen that I had paid through the end of June. Regardless, the facility management should never have been discussing my account status with anyone other than myself. Not to mention, if they truly thought my account was delinquent, rather than demanding the company I hired leave the premises, they could have called me to request payment, at which point I would have given them the confirmation # for the payment I had previously made. Clearly this company is not concerned about customer privacy and or customer service. I will never do business with them again and would not recommend them to anyone.

It was good at first been with them for a year and half. But prices keep going up every 2 months…read moreand the place looks more ran down every time. Trash everywhere and the gate never works. Now they changed the hours and it's super difficult for me to go and get my things.

Signed on a storage unit today. Overall, no major issues. The facility is clean and well…read moremaintained. They have drive up units and climate control units inside the building. The young lady at the office was very nice and completed my lease very quickly. The unit roll up door opened very smoothly, inside unit was clean as well, and the location is convenient. Few things to take note of: 1. They will automatically add their insurance fees with no option to opt out for the first month (1st month is free). Now, If you have your own insurance, you will have to cancel theirs after 1st bill. I guess it's done since they count on clients forgetting to cancel later.. It's just as tricky as auto renewals that I always forget to cancel. 2. Bring your own lock or you will be charged extra - They use a regular pad lock. 3. If you get an indoor unit, DO NOT leave the office before asking for the exact location of your unit, for directions, and which entrance is the closest one. Trust me on that! If not, you'll find yourself lost in a maze, with no signs anywhere and the isles paths makes ZERO sense. There are at least 4 different entrances to this building and I think I walked in and out every single one of them, took multiple different elevators, and moved my car 3 different times trying to locate my unit. It was a great workout for my 72 years old muscles - yes I still have some God bless :) 4. Just as there was no sense with isle path numbers, no sense with the gate code either. Normally storage facilities gate code will be a combination of your unit and last 4 of your phone number. Here it's just a bunch of random numbers so don't lose the sticky note handed from the representative with your code. You will need it for both enter and exit. They really need to have signs on every entrance and inside the building before each isle. They should provide guidance to new clients on how to find their unit as well. There were 2 other people lost in the maze just as I was.

They are running an insurance scam where you are forced to take exorbitantly priced insurance at…read morethe front end, and then they make the process of removing the insurance nearly impossible. Lisa was unhelpful and was more interested in arguing about how I was wrong rather than actually resolving the issue. I would give zero stars to these con artists if I could.

Just moved out after a long rental. Courtney and her staff are amazing. The facility is always…read moreclean, well lit, and well maintained. It's located in a great, safe area. Only reason I left is because I moved out of town. Best storage experience to date. I should have left this review long ago. They deserve 10 stars!

Clean facility. Great staff, I would highly recommend. I used this facility for 2 years and I had…read morenothing but a good experience. A few times I forgot to pay the bill and they called me to make sure I did not have late charge, which is the most important thing for me.