Josie Courtney I came in early in the morning and she helped me right away. She got good customer…read moreservices so anybody I would prefer her to you to see her. Gotcha great nice lady.

DO NOT use this facility if you don't want rats infesting, shredding, and destroying the items…read moreyou're storing. I'm not kidding. Absolutely disgusting place. it seemed ok when we first moved our things in but a year later as we're getting things out, there's rat POOP everywhere, not to mention a sofa and other things completely destroyed. AND an actual dead rat we saw in the corner. I think it's interesting, and those of you reading these reviews should take note, that there's either 1 star or 5 star reviews. coincidence ? don't think so. The people doing 5 star reviews are most likely getting paid for it.

I just wanted to update my review because I truly can't say enough good things about this storage…read morefacility and the people who run it. From day one, they've treated me like family -- not just another customer. Any time I've had an issue, question, or concern, it's been handled right away with kindness, patience, and genuine care. That kind of service is rare these days, and it really means everything. Andy and Neil are absolutely amazing people. They go above and beyond, always with positive attitudes and big hearts. You can tell they truly care about the people they help, and that makes such a difference. They're respectful, understanding, and always willing to work with you. It feels very family-oriented here, which brings so much peace of mind knowing my belongings are in good hands with people who actually care. This place has been more than just storage for me -- it's been support, reliability, and comfort during times when I really needed it. I'm so grateful for everything they've done. If you're looking for a storage facility with outstanding customer service, compassionate staff, and a true family atmosphere, this is the place. Thank you again, Andy and Neil. I truly appreciate you both more than words can say.

if your looking for a very clean location, with an a friendly, Awesome staff & comparable pricees,…read morethis is the Perfect facility. Been here for years & they treat me like family. A-AAAKey Mini Storage Thanks Guys

I would like to give a Big Thank you to Mara for always being the best whenever I have a question…read morein regards to my unit, I added a additional unit and I would like to give a Big Thank you to both Kim and Mara for helping make sure I was able to obtain the space I needed to accommodate my business, Their customer service skills are impeccable and are to be acknowledged they work hard to keep the customers happy and I most certainly recommend this location if they have what your looking for available. They will be up front and honest about how everything works!

From the owner: Store your belongings at Extra Space Storage on 815 E Fletcher Ave in Tampa, FL today. Our large…read moreselection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, golf carts available, kiosk, vehicles are allowed in drive-up units, commercial tenants, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Updated review! Just about a month in, and we've already been HARASSED by their staff member. Looks…read morelike they have nothing better to do other than walk around the facility and harass tenants. They're ignorant, poorly trained, and lack basic knowledge of their own policy and lease agreement terms. We have a commercial account, we rent parking and storage units in several locations for our trucks and our every day equipment. Our employees arrive in the morning, equipped their assigned truck and leave for the day. A couple days ago, one of our employees was waiting for his co-worker to arrive, He was in his vehicle, parked in our paid parking space and laid down his eyes while waiting for his co worker to arrive. Apparently, that really bothered a staff member named Ashley who within minutes came to the vehicle and aggressively knocked on his window telling him he is not allowed to close his eyes at the facility! She then called me and stated "I saw one of your employee in your vehicle, parked at your space, and he was sleeping! This is a violation of the lease agreement and your lease is subject to termination if this reoccurs". I was completely shocked and confused. At first I thought, well maybe she thinks that he spent the night there sleeping??! I asked her, and no.. She was fully aware that he had just arrived and was simply waiting for his co-worker. We've been renting storage spaces for the past 8 years. I've never heard of such a ridiculous and pitiful claim as this one. When I asked Ashley what part of the lease agreement did we violate, she didn't know. She called back later and referred me to a "LOITERING" provision of the lease. What a joke! Our workers are not bothering anyone. They arrive to work in the morning, get their equipment ready and they go about their day! I suggest that CubeSmart staff at this location will lookup the definition of loitering, educate themselves, stop harassing tenants, and mind their own business!

Can't remember the gentleman's name but he was on cool dude. This place is affordable and nice and…read moreclean inside and out

THEY DO NOT CARE ABOUT ANYTHING BUT MONEY. THE INSURANCE IS BASICALLY FRAUD AND DOESN'T COVER…read moreANYTHING. THEY WILL LET RATS AND OTHER CRITTERS DESTROY YOUR THINGS AND UNIT AND NOT EVEN TELL YOU THERE IS AN INFESTATION. After all the hell I had to go through with this unit, they have REFUSED to help me. I've been reaching out for almost two weeks now with calls and emails about how they did not tell me about the rat infestation. I have not received any response. This is a terrible establishment. Dave Aleszczyk is apparently happy to be behind such disgusting stores. Or maybe he just isn't doing his job and doesn't care to keep up with them. And they will NOT respond to you when you email the address the response bot provides.

The staff is so nice and kind! They were funny and helped me get my locker and figure out…read moreeverything I needed with ease. As a college student who is new to needing a storage locker and doing things on my own, the process was a breeze and the staff was open to answering any questions I had! Also, they take care of the stray cats in the area which in my opinion shows their true nature and is another reason why for next year I'll definitely be coming back here! My favorite part was how funny the staff was. We joked about how much I loved the little bag that came with the locker but because I wasn't buying a lock from them I had to give it back :( but to my surprise when I came back the bag was in my storage unit without the lock because they knew how much I loved it!

We rented a storage unit at the Fowler Ave location in March 2025, had availability and rates were…read morereasonable. The unit itself was 68 a month, then 29 admin fee and 19 for the lock, figured would take the 120 first month hit and then was about 70 a month, which was fine. Not even 3 months later we get a notice it was going up to 139.00 a month! A 50% increase because of market conditions? Greed at its best. Moved out a few days after receiving that notice. Be wary of specials because good chance you will be in same position I was.

Always professional and friendly. I have rented from them multiple times and everyone from the…read moreonline customer service to the onsite staff are great.

The elevators have been broke for days - unable to access any units above the first floor. Called…read morecustomer service - no answer. No one picks up in the office. Sent message to corporate.

I do not recommend this company/location to anyone. It is not managed well, they operate in a very…read moreunprofessional manor. I recently sent a service company out to perform some repairs on equipment that was located in my storage unit and the manager of the facility was telling the service technician he had to leave the facility because I was behind on my payments. If the manager had bothered to check the computer, he would have seen that I had paid through the end of June. Regardless, the facility management should never have been discussing my account status with anyone other than myself. Not to mention, if they truly thought my account was delinquent, rather than demanding the company I hired leave the premises, they could have called me to request payment, at which point I would have given them the confirmation # for the payment I had previously made. Clearly this company is not concerned about customer privacy and or customer service. I will never do business with them again and would not recommend them to anyone.

Courtney is the best manager at CubeSmart. She is super friendly, helpful and capable. The building…read moreis always super clean and well managed. When I needed a smaller unit she was on the lookout for when one opened up and notified me. I look forward to going just to have a chat with her.

Just moved out after a long rental. Courtney and her staff are amazing. The facility is always…read moreclean, well lit, and well maintained. It's located in a great, safe area. Only reason I left is because I moved out of town. Best storage experience to date. I should have left this review long ago. They deserve 10 stars!