There were some challenges to overcome with billing and insurance during the first month or two…read more. After that was ironed out, I found their customer service to be responsive and helpful. Thanks Vanessa

If I could give RecNation a 0 star I would. Every single month since we started renting from them…read morein May 2025, they have asked for our insurance information for our camper (the policy renews yearly). I provide it in the app where they tell me to, and it magically gets deleted and they ask me again for it ... and during this they force add their insurance to my rental and charge me $15 dollars for it. They continue to do this so I have cancelled my rental with them and will take my storage needs somewhere else as this seems to be their scam to generate additional revenue from customers.

Never renting here again they have lied to me and my family on multiple of occasions on when we can…read moreget our things out of storage due to us being late on payment and then turns out when they said we had time to get our things that we actually never did have time that they had already cut our lock and locked us out when they were saying we could still go in and get our things and they said everything is in the contract we signed when first getting the unit but we never sign a contract the only thing we had signed was the payment and insurance agreement that's it we were never emailed or give this so called contract. So I would watch out before you lose your things to this place.

RAT infested and they knew about it and never notified the tenants. I was paying the month…read moreinsurance and that's a waste of money tried to file a claim for of $500 worth of rat damage and they wanted receipts for everything which some where gifts and who keeps receipts for stuffed animals, chair and a suitcase? The worst part was we actually had a dead rat in our partially opened suitcase that almost fell out on my head. They treat a loyal customer by jacking up their rent to around $280 a month for a 10x20 outside unit while a new customer can get the same one with first month free and $143 a month!!

The office personnel are fantastic. In today's world customer service is not a priority. The…read morecustomer service provided here is always top notch and people like me appreciate it! Staff is knowledgeable and able to answer questions, provide detailed information about the rental agreement and costs. Very upfront with no hidden fees. I have yet to go into office and not be greeted with a smile and positive energy from staff. Very refreshing and it makes me feel good about leaving my belongings with them. They actually care about what they do.

Great service, reasonably priced, sells all kinds of packing materials. Went in there yesterday to…read morebuy boxes for a project and the manager was super sweet and understanding.

Used secure storage to store my boat. I have had nothing but great experiences with Secure Storage…read moreand their team. They have a lot attendant who lives on the property and monitors the lots throughout the night. He was also very helpful in getting me in my space and has helped me several times since then. I chose this option as it is closest to the boat ramp on the causeway. I highly recommend them!

From the owner: Secure Storage offers reliable and convenient storage solutions for all your recreational vehicles…read moreand trailers. Whether you need boat storage, RV storage, car storage, or even jet ski storage, we have you covered. Our outdoor storage facility provides ample space to securely store your vehicles, while our enclosed trailer storage ensures maximum protection. With our top-notch security measures in place, you can have peace of mind knowing that your valuable assets are safe and secure. Choose Secure Storage for all your storage needs!

Misunderstanding. Company made it right. All good. Worked fine for a parking spot for a few monthsread more

looks can be deceiving, would not recommend storing anything at this place, they price hike your…read morestorage after the deal they offer you ends, the unit price is double sometimes triple the amount of other storage units in the area, and the manager has horrible customer service, if you don't pay on time they will try and charge you for late fees that are extremely high, stay away from this place if you value your belongings.

I had the pleasure of speaking with Luis today. The location I went to was supposed to be open, but…read morethere wasn't an attendant on-site. I called the customer service number and connected with Luis. He was very kind, friendly, knowledgeable, and extremely helpful! He talked me through the steps and I was done in no time! Thank you, Luis!

Getting a storage unit, transferring storage units, moving items from storage units...none of it is…read moreinherently stress-free. There's multiple moving parts, often time constraints, and it's not something I found myself looking forward to taking care of. However, Stefan made my experience seamless and actually...enjoyable. I initially reserved the last unit of the size I'm looking for online and was planning to book by phone. However when it got down to paying, I realized I needed to see where it was on the property before agreeing. After all, I'm small and going to be handling a storage unit myself and I need it to be accessible for me. I decided to go in the next day instead, though they couldn't promise me the space would still be held. When I arrived there was a sign on the door that the onsite contact was in the facility and to call. Full transparency, I rolled my eyes and dialed the number, thinking I'd be waiting awhile. Stefan answered and came right back to the office. He walked me to the unit and I agreed to reserving it. He was thoughtful in the way he explained everything, patient with my questions (and re-asking the same questions to clarify), and seemed genuinely happy to help. He gave me warnings about potential markups as all storage unit facilities end up doing, and shared with me the best times of day to visit the property. He informed me of the differents locks I can use and the benefits of having a unit with Extra Space. Really glad I chose this location!

Great experience. Jackie goes above & beyond to make sure you are well taken care of.read more

I have had a really good experience with Champion Self Storage on College Ave in Ruskin. I've had a…read moreunit with them for about two years. Alice, Randy and Harley are friendly and make me feel at home. They are approachable and super helpful. Alice went out of her way recently when I downsized my unit to help me figure out what size I needed. It has the feel of a family run business with fun decorations that change with the holidays. 100% recommend.

This was absolutely the most painless rental and storage experience I've ever had. Alice (the site…read moremanager) and her team are absolutely top-flight! The ladies even rescued my phone when I had forgotten it in a uhaul truck that I had rented from them. The storage units are clean, as are the buildings. If you're in Ruskin or Sun City Center, Champion is definitely the way to go! -Christophe H.

Ki was extremely pleasant to work with. The entire storage process was seamless. We would recommend…read moreit to anyone.

I called 2 weeks ago to book a reservation for my daughter move out. They gave me a reservation…read moreand told me I would need to call every Monday so I could hold the reservation set for may 6 2026. I had called 3 weeks in a row to make sure we would still have the reservation and was just told even if I had a reservation they would sell the until before that date if needed. However for 3 weeks 2 customer service representatives and 1 weeks storage until grounds have been telling me to call back every week. There were not going to hold reservations. so for 3 weeks I have been doing what they said I need to do to a fast No want the payment even if it is a month before college move out date. I was also In formed that they collected payment 4 months in advance. so if your not going to have stuff in the unit until need they still want payment. So many different things told. was so rude when I told them I was doing as they asked me to do and was told they didnt know who told me that. Yes they do because they know each time someone calls and calls are recorded plus agrees to allow me to record on my side. They are taking advantage of customer. Glady took my business somewhere else. I would not recommend this storage place.