Emplyees smoke weed across the street in a condo complex on a daily basis. Not sure how they could…read morepossibly claim any damages when their workers are high the entire time they work there and smoke more during breaks in stairwells next to their neighboring buildings. They also "communicate" using horns, so every morning at 7:30 there are truck horns blaring constantly for no reason other than the fact that the drivers are high as a kite and can't drive. Good luck returning a vehicle and not having it "damaged" by their own stoned workers. The lady manager has known about this for months but does nothing. She has been made aware of these multiple times and the same dumb, stoned, loser workers are still there.

Confirmed rental online only to show up and no cargo vans available for 2 hours. Horrible…read morescheduling, long lines. Don't rent here if you have an option.

My company needed to rent a refrigerated truck for a couple of weeks, and I was the *most* willing…read moreto drive the 16' truck from Tampa. My co-worker had emailed Ryder a few days prior but was told no trucks were available for the time period we needed. Then, after a cancelation, we were notified a refrigerated truck was indeed available, so we went to pick it up on a Friday afternoon. Conveniently located near both I-275 & I-4, Ryder Truck Rental was easy to find, and their rental office was well-marked. Picking up the rental was painless.... My co-worker & I watched a brief video detailing the important operational functions of the refrigerated truck, my driver's license was copied, I signed something, and off we went. And returning the truck about 18 days later was even simpler. The truck seemed to be in great functional condition throughout our rental, and although I saw minor signs of use (dingy seats), I was delighted to find the radio and A/C both worked well during the two times I drove it. Additionally, customer service was excellent during our pick up & return. I'm not sure I'll ever need to rent a refrigerated truck again, but should the occasion arise, Ryder Truck Rental will be my first choice.

stay away!!!! terrible customer service!!! reserved truck a month…read morein advance!!! moving day go to get truck.....office closed !!! no truck!!! a shitload of excuses!!!! no apologies just excuses!!!!! got a brand new u-haul stay away!!!!

Great service, reasonable prices and convenient location. Customer service was very helpful.read more

Mr. David Stambaugh has been very helpful. Fair transaction.read more

After trying a few different truck rental agencies I came across this one , The manager Daniel…read moretalked me thru the process and was very helpful, knowledgeable& respectful to my needs. 10/10 would recommend . Will go with this Penske EVERY-TIME now . With prices and staff like this location you can't go wrong.

We are a local moving company, and the Penske guys make the truck rental and the whole process so…read morefast and easy it just makes the moving business and truck renting so much more appreciated versus annoyed waiting around forever, this place is awesome!! Thank you guys!

The guys that work here are Extremely nice and helpful. I really appreciate your kindness!…read moreThank you!

One of the few locations That is fully stocked on boxes. I ordered my boxes online to pick up in…read morethe store thinking they would be ready upon arrival. After checking into the store, I was told by the representative that they don't prepare the order until you arrive. What's the difference between going into the store and getting the boxes yourself versus ordering online and waiting in the store for them to prepare the order in relation to saving time. To me this is completely counterproductive and an utter waste of selecting your boxes online, just to arrive in the store and wait for more additional time. Luckily, When I arrived they were not busy however If they were, and happened to sell out of the boxes that I ordered I do not see the logic in Packing my order that was already pre-purchased only at arrival.

The staff at this U-Haul was fine, but could've been more friendly. They provided all needed…read moreinstructions and tips about the truck. The truck had very good tires, which was a relief and I learned that the one way trucks are better maintained, which shouldn't be the way, however. Remember to fold your blankets to save money upon return.

They never have a cash drawer so you can never pay cash and that makes your account run late and…read morethen they love to give you the late fees only because they don't have a cash drawer I don't think it's right they need to fix this crap. And $50 late fee is stupid

We came here to pick up a Budget rental truck. Ed was more than helpful. It was the first time…read moreI've driven a 16' truck with a car towed behind it, and Ed was kind enough to guide us how to properly hitch on the tow and load up the car onto it. That courtesy was more service than I've ever experienced with UHaul. Thanks a ton, Ed!!

Truly recommend this place. I needed a storage unit quickly and had one within 20 minutes. Mike is…read morekiller, he was super friendly, helpful, made sure I had everything I needed. I was lacking a lock and he knew I was moving stuff so he went down ans grabbed one and left it for me at my storage unit and told me don't worry about it and just call tomorrow to pay him for it. The location is convenient, easy access, and unit work perfect. Mike made this whole process so easy. I'd definitely recommend this place

This is one of the best storage units I've rented from (and I've rented from at least 8 or 9 over…read morethe years). Mike the manager is very responsive, friendly, and helpful. I submitted a request online in the morning and had a unit within an hour. (Would have been faster if I had gotten there sooner.) The process was simple and fast. The unit is located above my building and is easy to access, feels safe, and is clean and dry. Would definitely recommend!