The facilities are clean and well maintained, and the storage is centrally located and easy to get…read moreto. My 5 star review is for Houston and his amazing customer service. Even though I already have a unit with this facility, Houston still treated me like a new customer. He walked me through the entire process and gave me information about my contract I wasn't told before. He is extremely helpful and helped me find a unit close to my first one and walked me through a the maze of units to show me a better route to get to both. Houston made my day and restored my faith in customer service.

Easy process to reserve a storage unit. I was impressed how the staff contacted me when they saw…read moresomething wrong with my storage unit door. They met me and repaired it immediately.

Shopped all over our area. SmartStop had great promotions that were honored. Easy sign-up,…read morecourteous staff, clean and secure facility. Couldn't be happier.

Stopped in (without appointment) to look at units to store college dorm stuff over summer. Got a…read moretour, facility very clean and great options to choose from! Betty was very friendly and helpful getting us signed up quickly that day!

How do you successfully rent a storage unit 200 miles away, with short notice and last minute…read morechanges on the day of the move? Simple! Call Terrace Storage and Chrissy will take care of everything with a fantastic disposition and professional manner! I was especially impressed when Chrissy was able to get me all set up with additional space I thought was needed just hours prior to moving in, and even allowed access to movers after hours. Seamless transition thanks to her superior customer service skill set! Also note it's a beautiful facility that's well planned to take care of all your storage needs. Great large ramp, secure and well-kept building. Thanks Chrissy!

Great customer service, facilities are clean, and pristine. I trust that I made the right choice to…read moreuse Temple Terrace Storage Center to store my belongings. Thank you Veronica and Jay.

We had great service for over a year. New management and they continued to charge us for months…read moreafter we moved out and vacated the property. Attempted to get it rectified and was unable for 2 months. We got the run around from the new owners who we found out never proceeded any refund even though they claimed they did. Had to take it to corporate level and the issue was rectified in less then a week. As new business owners they are in trustworthy and rude. They are horrible at customer service and truly liars and thieves as they never followed through nor had any intention to do so. Plenty of other businesses in the area ...I would avoid this business at all costs.

Friendly staff, clean, fairly priced, and reasonably accessible to main roads in beautiful Downtown…read moreLutz.

Scam!! I was paying 80$ a month. Then they charged 150$. Said occupancy n current demand of space…read moreis needed. So prices goes up automatically. They can do me a favor and lower price to 90$ some odd dollars. Such bullshit. They chose to make an extra 70$ to lose me as a customer for the next year plus. Bunch of idiots.

Front office staff 5 stars!! They are so accommodating, and quick to respond…read more The 4 stars is for our overall stay. We stayed 6 months. During this time we went through several storms. We ended up having water damage and mold issues with several of our items in both of our units. Also we had an issue with an ant and roach infestation... As far as location, very easily accessible. However, driving between the units, is tight. Especially if your pulling a trailer or in a huge moving truck. I think price was very fair and auto pay made it easy.

This is an amazing facility I recommend to everyone. The manager goes above and beyond with…read morecustomer service. If you have any questions or concerns just call and they will be quick to help you. Over the few years that my items have been stored here, the facility remains clean, air conditioned, well maintained. Very happy with the service here.

I signed up for storage at this place and within a month, they jacked the rate up - more than 2x…read morethe rate that we had agreed. Their strategy is simple - get you to spend the time and money moving your things in and then raise the rent because they know it's expensive to move again. It's an unfair business practice and I wish it were illegal. Be wary of this company in general and this location in particular.

I would like to talk about my StoreRight experience. After learning that Susan, the manager, was…read morenow employed at the StoreRight at Land O' Lakes, I was thrilled because I used to store at the other location where she used to work. When I visited her and the brand-new facility, I was astounded by the setting, the cost, the clean restrooms, the well-kept units, and the staff's professionalism and friendliness. This location is among the greatest in Wesley Chapel and Land O' Lakes. I absolutely recommend it. The fact that they genuinely care about their clients is what caught my attention. I was impressed by the welcoming atmosphere in the front lobby, which includes coffee, water, pastries, and more. What a wonderful location. P.S. I am shocked to see how negative remarks were made in the previous feedback, with which I absolutely disagree. You can feel the welcoming atmosphere at StoreRight as soon as you step in, complete with friendly staff and soothing music. I applaud both Susan and Mark for the outstanding job. Thank you Susan, Mark and StoreRight

do not rent storage here dirty bugs rude people working there and poorly maintained avoid this…read moreplace and go to one of the other many storage unit facilities in the area