Attention to detail to the max. Immediate response to clients calls. Immaculate facility with…read moreextra care in handling your automobile.

Happy to say that I was their 1st paying customer back in 2019. I've seen these guys grow from 1…read morecar to almost 150 cars in their secured immaculate storage facility. They have everything from new exotics to old school muscle and their on-site detailer gives owners the opportunity to make sure their toys are always impeccable. I'm able to get my vehicle(s) almost immediately when I call and they even accommodate you on the weekends. They're also the largest owners of Bendpak lifts in the world. The 4 rows of triple stack lifts are an impressive sight when you first walk in. Nice to know if I find a new gem, I can store it safely at The Auto Den. Keep up the great work!

Truly recommend this place. I needed a storage unit quickly and had one within 20 minutes. Mike is…read morekiller, he was super friendly, helpful, made sure I had everything I needed. I was lacking a lock and he knew I was moving stuff so he went down ans grabbed one and left it for me at my storage unit and told me don't worry about it and just call tomorrow to pay him for it. The location is convenient, easy access, and unit work perfect. Mike made this whole process so easy. I'd definitely recommend this place

This is one of the best storage units I've rented from (and I've rented from at least 8 or 9 over…read morethe years). Mike the manager is very responsive, friendly, and helpful. I submitted a request online in the morning and had a unit within an hour. (Would have been faster if I had gotten there sooner.) The process was simple and fast. The unit is located above my building and is easy to access, feels safe, and is clean and dry. Would definitely recommend!

I had the pleasure of speaking with Luis today. The location I went to was supposed to be open, but…read morethere wasn't an attendant on-site. I called the customer service number and connected with Luis. He was very kind, friendly, knowledgeable, and extremely helpful! He talked me through the steps and I was done in no time! Thank you, Luis!

Getting a storage unit, transferring storage units, moving items from storage units...none of it is…read moreinherently stress-free. There's multiple moving parts, often time constraints, and it's not something I found myself looking forward to taking care of. However, Stefan made my experience seamless and actually...enjoyable. I initially reserved the last unit of the size I'm looking for online and was planning to book by phone. However when it got down to paying, I realized I needed to see where it was on the property before agreeing. After all, I'm small and going to be handling a storage unit myself and I need it to be accessible for me. I decided to go in the next day instead, though they couldn't promise me the space would still be held. When I arrived there was a sign on the door that the onsite contact was in the facility and to call. Full transparency, I rolled my eyes and dialed the number, thinking I'd be waiting awhile. Stefan answered and came right back to the office. He walked me to the unit and I agreed to reserving it. He was thoughtful in the way he explained everything, patient with my questions (and re-asking the same questions to clarify), and seemed genuinely happy to help. He gave me warnings about potential markups as all storage unit facilities end up doing, and shared with me the best times of day to visit the property. He informed me of the differents locks I can use and the benefits of having a unit with Extra Space. Really glad I chose this location!

The storage unit is nice and our items fit. I was told by another customer that she experienced…read moreissues with ants so that is a concern. Finding my unit was impossible without the help of another renter and the on-site staffer offered no assistance at all. Being on the property after hours is painful but we needed to in order to get everything in the unit. All in all good value and nice facility.

I have had multiple storage units (UHaul, US Storage, etc). This place is by that the worst...the…read moreplace may seem clean and inviting but their staff and billing is deceptive and dishonest. The storage units are clean and modern. Staff is almost always unavailable on both the customer service phone line and the property management. Restrooms (that we pay for) are always locked and you will never find a staff member to open them. The rates are a flat out lie and they will "market adjust" your unit with a 30% or more increase after 3 months. They do not offer any introductory rates and will be rude when you try to talk to them about billing

I'm honestly beyond frustrated and disgusted. I stored my belongings here thinking they would be…read morekept safe and in decent condition, but instead, everything I own ended up infested with roaches. When I came back to my unit, I found roaches crawling all over my inside boxes, on furniture, and even in items that were sealed. This wasn't a small issue either, it was a full-blown infestation that clearly had been building up for a while. There is no way this level of problem just appeared overnight. This tells me the facility is not being properly maintained or cleaned, and there's a serious pest control issue that management is either ignoring or not handling effectively. Now I'm stuck dealing with the stress, cost, and emotional toll of trying to clean or replace my belongings. Some things can't even be saved. I trusted this place with everything I own, and they completely failed. I would not recommend storing anything here unless you're okay risking it being ruined

From the owner: Store your belongings at Extra Space Storage on 8323 W Hillsborough Ave in Tampa, FL today. Our…read morelarge selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, non climate controlled units available, parking spaces, elevator access, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Margie was super helpful and very friendly! So glad I have space there! Great people! super…read moreconvenient!

The front desk clerk is very very rude and disrespectful. She uses profanity when talking, has…read morehorrible customer service and very unprofessional phone etiquette. The clerk called me regarding my account, which I had paid in full and didn't understand the nature of her call as I have always spoke to a different nice lady for the entire year I have done business here as well as always receive email and text updates regarding my account, and she got very disrespectful and hung up, the clerk proceeded to call me again and make several statements before hanging up. I called back several times asking for the clerks name as well as a manager and she said she was the manager. I arrived at the property to be informed she was not a manager and having a bad day. That does not give you the permission to speak disrepectly to the customers nor hang up on the customers you called several times. The clerk was also unhelpful and insinuating she would like to fight if I got to close to her, all while the manager on the property was asking me to come into the office so that she could assist me with access to my storage. Customer service classes as well as anger management classes would serve well for the front desk clerk working this morning. I do not handle disrespect well and will discontinue my business with this company as well as let others know my experience. When asking for the clerk's name she refused as she knew she was in the wrong and beyond disrespectful. I will also be reaching out to a regional manager or cooperate manager as this is very unacceptable.