I had the pleasure of speaking with Luis today. The location I went to was supposed to be open, but…read morethere wasn't an attendant on-site. I called the customer service number and connected with Luis. He was very kind, friendly, knowledgeable, and extremely helpful! He talked me through the steps and I was done in no time! Thank you, Luis!

Getting a storage unit, transferring storage units, moving items from storage units...none of it is…read moreinherently stress-free. There's multiple moving parts, often time constraints, and it's not something I found myself looking forward to taking care of. However, Stefan made my experience seamless and actually...enjoyable. I initially reserved the last unit of the size I'm looking for online and was planning to book by phone. However when it got down to paying, I realized I needed to see where it was on the property before agreeing. After all, I'm small and going to be handling a storage unit myself and I need it to be accessible for me. I decided to go in the next day instead, though they couldn't promise me the space would still be held. When I arrived there was a sign on the door that the onsite contact was in the facility and to call. Full transparency, I rolled my eyes and dialed the number, thinking I'd be waiting awhile. Stefan answered and came right back to the office. He walked me to the unit and I agreed to reserving it. He was thoughtful in the way he explained everything, patient with my questions (and re-asking the same questions to clarify), and seemed genuinely happy to help. He gave me warnings about potential markups as all storage unit facilities end up doing, and shared with me the best times of day to visit the property. He informed me of the differents locks I can use and the benefits of having a unit with Extra Space. Really glad I chose this location!

On August 3, 2025, our 2024 boat, valued at approximately $130,000, was vandalized and stripped…read morewhile stored at Safeguard Self Storage in Seffner, Florida. We chose this facility because it was advertised and represented as a secure, premium storage option, featuring vertical pivot metal gates, a 10-foot cement perimeter wall, full surveillance cameras, covered storage, and well-lit grounds. We pay $350 per month for this service (an increase of over $100 in the past six months), under the belief that these security measures would protect our property. At approximately 9:34 p.m. on August 3, 2025, unknown individuals entered the premises through the exit gate. They proceeded directly to our boat and spent over one hour, according to surveillance footage reviewed with the Hillsborough County Sheriff's Office, forcibly working on it. For more than 30 minutes, they used tools to grind off the lock on the trailer tongue, destroying the tongue in the process. The boat was then relocated to the back of the lot, where thieves removed: The entire Yamaha motor and bracket Two Garmin GPS units Steering wheel Motor controls Ignition system and wiring 36V lithium battery Various other equipment and personal property from inside the boat After the theft, the boat was returned to its original parking spot. Despite the facility's surveillance system and staff, we were not notified until 2:44 p.m. the following day, August 4, 2025. Only after we were contacted did Safeguard notify the Hillsborough County Sheriff's Office. Adding to our frustration, Safeguard Self Storage processed our monthly payment the same day the theft was reported. When we contacted the District Manager multiple times regarding reimbursement, we were informed that the company would not cover any losses or provide financial assistance. To date, no stolen items have been recovered. Our boat remains at the facility awaiting inspection by our insurance adjuster. This experience has left us financially harmed, emotionally distressed, and with a total loss of trust in Safeguard Self Storage. Despite paying for a facility marketed as safe and secure, our property was directly targeted, stripped, and left under their watch without intervention or adequate response. I had to give 1 star because it will not allow me to give a zero.

Thanks to Rishi aging my mother came in to rent the unit and have Word for him from waking helping…read moreher to find the right unit close by and made her proses so easy his customers service is very highly recommend and appropriate especially when is has hard time to walk he was so generous to my mom and wake her back to her car to make sure she was OK too know that's want you call customers service at Safeguard Self Storage rishi keep up your customers service level is so good if you need Storage place go see rishi at Safeguard Self Storage.

Very helpful and friendly staff. Went above and beyond to help me choose the right unit size…read more Couldn't be happier with the overall experience. Thanks US Storage Centers!

I DO NOT recommend THIS LOCATION. Recently over 40 Units broken into (see images). Property changed…read morehands. Memorial Day broken front door AGAIN. NOT SECURE - no guard on duty - wide open. Tried to contact 4 different numbers Memorial Day - no response. Hit security button - no response. YOU DECIDE. Contacted management following day: "They are working on it and it was a tenant who broke the door." I recommended that a security guard be placed on duty when this type of security breach occurs. USN VET - CC (I pay approx. $183 for unit by auto pay - but obviously I am not getting the security that I THOUGHT ...I am paying for).

Awsome staff very professional Robin explained everything. The facility has alot to offer for…read moreanything you want for a storage operation

Century Storage is a well run, clean and no hassle storage area. I have had storage units all over…read morethe US. No worries about leaking or lights not working. This place is all one would need for storage needs.

The gentleman manning the desk was very helpful and transferred my unit to a smaller one quickly…read moreandefficiently

Started May 2025 at $168, by August 2025 it was $208, and by August 2026 it was $239. Now I need a…read more"second" storage and they are offering 50% off Labor Day Sale for the first 4 months, but only to new customers and I don't qualify. "Bait and switch at its best!"

The office personnel are fantastic. In today's world customer service is not a priority. The…read morecustomer service provided here is always top notch and people like me appreciate it! Staff is knowledgeable and able to answer questions, provide detailed information about the rental agreement and costs. Very upfront with no hidden fees. I have yet to go into office and not be greeted with a smile and positive energy from staff. Very refreshing and it makes me feel good about leaving my belongings with them. They actually care about what they do.

Great service, reasonably priced, sells all kinds of packing materials. Went in there yesterday to…read morebuy boxes for a project and the manager was super sweet and understanding.

I believe customer service has gotten a bad rap lately--but my experience at SmartStop Self Storage…read morecompletely changed that. After downsizing from a four-bedroom house to a one-bedroom apartment (after losing my partner of 16 years), I found myself needing a small storage unit for the things I simply didn't have room for. I love my new apartment, but even with great closets, I needed a bit more space for peace of mind. Searching online was overwhelming with too many options, so I decided to stop by SmartStop--and I'm so glad I did. That's where I met Sandy, who was exactly what I needed. She took the time to listen to my story, made thoughtful recommendations, and even walked me to see the unit in person. Sandy made the entire process seamless. Within a short time, I had rented the perfect unit to store my belongings. I now view the monthly cost as an investment in peace of mind. My home feels calm and uncluttered, and I still have access to everything I need--whether it's my craft bins, holiday decorations, or even my golf clubs--all safe in a clean, climate-controlled space. Thank you, Sandy, for your kindness, patience, and professionalism. You truly helped me find a home away from home for my things.

Ivey was extremely friendly and helpful when signing me up for a storage unit. Will be recommending…read moreto friends and family in the future.

I needed a climate controlled space as I will soon be moving and downsizing. Met with Kathy,…read moretoured the facility and found it clean, secure and the staff helpful! Pricing comparable to slightly better than competitors. Overall, quite happy with Century and it's personnel.

My husband has had his storage unit there for over a year and within the first 3 months his unit…read morewas broken into. We had insurance that covered most of his loss. Than we found out that the cameras were not working. And 2 months ago they jacked up their price almost $40 a month on us stating the greater cost of electricity and upkeep. Funny how an outside unit that does not have electricity. Than they also said that we were not paying the going rate for the unit. No warning or letter was given. I was just told when I went in to pay that month that the rate was increased. I did get a letter a month later though.