On August 3, 2025, our 2024 boat, valued at approximately $130,000, was vandalized and stripped…read morewhile stored at Safeguard Self Storage in Seffner, Florida. We chose this facility because it was advertised and represented as a secure, premium storage option, featuring vertical pivot metal gates, a 10-foot cement perimeter wall, full surveillance cameras, covered storage, and well-lit grounds. We pay $350 per month for this service (an increase of over $100 in the past six months), under the belief that these security measures would protect our property. At approximately 9:34 p.m. on August 3, 2025, unknown individuals entered the premises through the exit gate. They proceeded directly to our boat and spent over one hour, according to surveillance footage reviewed with the Hillsborough County Sheriff's Office, forcibly working on it. For more than 30 minutes, they used tools to grind off the lock on the trailer tongue, destroying the tongue in the process. The boat was then relocated to the back of the lot, where thieves removed: The entire Yamaha motor and bracket Two Garmin GPS units Steering wheel Motor controls Ignition system and wiring 36V lithium battery Various other equipment and personal property from inside the boat After the theft, the boat was returned to its original parking spot. Despite the facility's surveillance system and staff, we were not notified until 2:44 p.m. the following day, August 4, 2025. Only after we were contacted did Safeguard notify the Hillsborough County Sheriff's Office. Adding to our frustration, Safeguard Self Storage processed our monthly payment the same day the theft was reported. When we contacted the District Manager multiple times regarding reimbursement, we were informed that the company would not cover any losses or provide financial assistance. To date, no stolen items have been recovered. Our boat remains at the facility awaiting inspection by our insurance adjuster. This experience has left us financially harmed, emotionally distressed, and with a total loss of trust in Safeguard Self Storage. Despite paying for a facility marketed as safe and secure, our property was directly targeted, stripped, and left under their watch without intervention or adequate response. I had to give 1 star because it will not allow me to give a zero.

Clean, secure, and climate controlled. This storage facility is the best in the area and the prices…read moreare really reasonable. Ryan and Verton have been very helpful and gracious, making every challenge of moving, as seniors, so much easier.

Beware, I was quoted a price of $32 per month from their corporate office. I asked if this was a…read morepromotional offer and they said absolutely not this is your rate. 3 months later it goes up and every few months it goes up more. The people that run this location are great and very helpful but the corporate office will continue to raise their rates once you fill the unit. I am now up to $62 per month and have been there less than a year. Just paid my $62 and that what it said I owed and they took $82 from my account, I was not passed the date they add a $20 late fee.

So far so good. Better prices at this one then local surrounding ones. Customer service is good…read more Was able to do everything online and then they processed and had everything ready when we got there.

I'm trying (oh, how I'm trying!) to get organized. I finally decided it was time to take it up a…read morenotch and get a small storage bin. I love that this facility, on Providence, right next to Carrabba's in Brandon, had a 5x10 option. You can do the whole rental process online, choosing your own unit and electronically signing the forms. For $19.99, you can even buy the lock. It will be waiting in your unit for you. They'll text you a gate and/or elevator code. It's pretty painless. But somehow I messed up and rented an outside unit when I wanted an inside unit. Danya in the office took care of me lickety split. She made all the adjustments and got me into an inside unit right then and there and showed me the ropes of getting upstairs. She was sooo helpful and accomodating. I'm not sure how long I'll need storage, but I'm so glad I chose this clean and convenient location. I'm also impressed with security measures. I wish it were a bit cooler in the top floor but that's a small request. Thank you, Danya! You're a star!

I've used storage places in the past but none have even come close to the 5 star service I've…read morereceived from Todd. From the beginning, He is so professional and helpful and always on top of things. The world needs more Todds!!

Great staff, very clean and exactly what was expected. Will definitely tell others to use this…read morelocation!

Been here for about a year, and have never had an issue. Friendly staff, very knowledgeable and…read moreinformative. This was my first ever storage so my wife and I learned that in Florida, it's best to have a temp controlled unit. We definitely recommend that since we did have a bit of an issue with molding. But no serious damage, and we have no complaints whatsoever.

First time using a storage facility in over 20 years. I picked this location bc of proximity to my…read morehome. I went in with my friend to inquire on the units available and fees. They have a great 1st month special. The entire staff are very nice and professional. They made a stressful transition that much easier. Even ended up renting a truck for the actual move. Overall a very good experience and would definitely recommend this place. They keep it very clean and safe. And are ready and able to help with anything when asked. Lots of security cameras to make you feel at ease with your belongings being kept safe. And not one piece of trash was seen anywhere. They run a tight efficient ship and treat you like a friend not a customer.

Excellent service today - Yaritza (hope I spelled that correctly!) - was very informative in…read moreexplaining storage solutions and needs. She walked us through the options available and suggested the unit that best fit for our current needs. The pricing is very fair we found after shopping around. Great location in Brandon on 60 + excellent service!

Keith was absolutely professional, courtesy, and helpful in assisting my dad and I with the storage…read moreunit!! Truly appreciate his great service!!

Working with Doel has been a pleasure. He truly gets it and works extremely hard for his customers.read more

trying to get in contact with anyone who actually knows anything is impossible ! locks were cut…read morewith a cut wheel grinder ! they dont have cameras in that area !

Even though this facility is kinda far from Riverview, it was very affordable and nice and cool…read moreinside so you don't have to worry about humidity or heat damage. The only thing I don't like is that once you get in with your car, you then have to put your entire code in to get the doors to the actual facility to open. It is a timing game from going from the keypad to your cart of stuff to get it in on time. The staff is very friendly and helpful. Word to the wise, buy your lock at Lowes or Home depot for like $10.00 rather than their price.

Leanna was so professiona, courteous and efficient! She made this a painless experience! Unit very…read moreclean and easy to access. Grateful they also provide carts to move large items. Exceeded my expectations!

My family has much experience with different storage facilities. Lithia Storage is above the…read morecompetition in several ways. The staff is professional, courteous, and knowledgeable. The facilities are exceptionally well maintained and safe. Anything that may be brought to their attention is fixed on the spot. My wife and I are very happy with this storage facility. There's no better place in our area to keep our 38ft Class-A RV but at their newly-expanded covered facility. Thank you Bonnie, Jenna, and Bob! Robert I.

Bonnie and her staff are amazing! She is willing to help you with everything you need, just walk…read moreinto the office and ask away. The facility is always clean, safe and secure. They offered the best prices in the area and can help you decide on the size you need if you're not quite sure, helping you save money. They just added covered storage for boats, vehicles, etc.. I highly recommend Lithia Storage!!