On August 3, 2025, our 2024 boat, valued at approximately $130,000, was vandalized and stripped…read morewhile stored at Safeguard Self Storage in Seffner, Florida. We chose this facility because it was advertised and represented as a secure, premium storage option, featuring vertical pivot metal gates, a 10-foot cement perimeter wall, full surveillance cameras, covered storage, and well-lit grounds. We pay $350 per month for this service (an increase of over $100 in the past six months), under the belief that these security measures would protect our property. At approximately 9:34 p.m. on August 3, 2025, unknown individuals entered the premises through the exit gate. They proceeded directly to our boat and spent over one hour, according to surveillance footage reviewed with the Hillsborough County Sheriff's Office, forcibly working on it. For more than 30 minutes, they used tools to grind off the lock on the trailer tongue, destroying the tongue in the process. The boat was then relocated to the back of the lot, where thieves removed: The entire Yamaha motor and bracket Two Garmin GPS units Steering wheel Motor controls Ignition system and wiring 36V lithium battery Various other equipment and personal property from inside the boat After the theft, the boat was returned to its original parking spot. Despite the facility's surveillance system and staff, we were not notified until 2:44 p.m. the following day, August 4, 2025. Only after we were contacted did Safeguard notify the Hillsborough County Sheriff's Office. Adding to our frustration, Safeguard Self Storage processed our monthly payment the same day the theft was reported. When we contacted the District Manager multiple times regarding reimbursement, we were informed that the company would not cover any losses or provide financial assistance. To date, no stolen items have been recovered. Our boat remains at the facility awaiting inspection by our insurance adjuster. This experience has left us financially harmed, emotionally distressed, and with a total loss of trust in Safeguard Self Storage. Despite paying for a facility marketed as safe and secure, our property was directly targeted, stripped, and left under their watch without intervention or adequate response. I had to give 1 star because it will not allow me to give a zero.

Thanks to Rishi aging my mother came in to rent the unit and have Word for him from waking helping…read moreher to find the right unit close by and made her proses so easy his customers service is very highly recommend and appropriate especially when is has hard time to walk he was so generous to my mom and wake her back to her car to make sure she was OK too know that's want you call customers service at Safeguard Self Storage rishi keep up your customers service level is so good if you need Storage place go see rishi at Safeguard Self Storage.

I love this place. so convenient if you live out in Wesley Chapel. The staff is so friendly, I love…read morecoming in to pay my bill... so I can say hi to Josie!!! She is the best.... always so friendly and I love our chats. But I also like you can pay your bill online. The units are exactly what we need, its clean, climate controlled, and great prices.

I needed a couple of lockers for a short period of time and the team showed me all my options of…read morewhat was readily available. Hilda and Ryan were extremely helpful and got me in and out in under an hour with exactly what I needed. Highly recommended!

Hello movers are the worst. they give you one quote for everything and after you hire them, they…read moreput your goods in they flip on you. charging you all types of fees. They threa you with additional charges for storage and refuse to give you your goods until you meet their demands. this is daylight robbery pretending to be movers. BEWARE. BEWARE. BEWARE. This is dishonesty , exploitation and harassment at the highest level.

I was in the military for 20 years and my family and I have moved countless times…read more I have never had a more professional moving company than hello movers. They were fast, polite, and made my move the easiest I've ever had. There are a LOT of bad moving companies out there, hello movers is the best I've experienced. 11/10, will recommend to everyone I know that's moving.

Awsome staff very professional Robin explained everything. The facility has alot to offer for…read moreanything you want for a storage operation

Century Storage is a well run, clean and no hassle storage area. I have had storage units all over…read morethe US. No worries about leaking or lights not working. This place is all one would need for storage needs.

We had great service for over a year. New management and they continued to charge us for months…read moreafter we moved out and vacated the property. Attempted to get it rectified and was unable for 2 months. We got the run around from the new owners who we found out never proceeded any refund even though they claimed they did. Had to take it to corporate level and the issue was rectified in less then a week. As new business owners they are in trustworthy and rude. They are horrible at customer service and truly liars and thieves as they never followed through nor had any intention to do so. Plenty of other businesses in the area ...I would avoid this business at all costs.

Friendly staff, clean, fairly priced, and reasonably accessible to main roads in beautiful Downtown…read moreLutz.

I had negative experience at public storage but this extra space storage changed everything for me…read more Becca helped me and provided above and beyond customer service. I can't thank her enough. I'll definitely recommend Becca and extra space storage in Clearwater to everyone because! Great value! Excellent customer service.

I called to check availability at the Tarpon Springs location, Oscar was the first person that I…read morespoke with, he was not able to accommodate us but did give us a location in Largo. He was very helpful & professional! I then spoke to Marcee' at the facility she was wonderful! She went above & beyond to help with our reservation. She sent pictures of the area where we would be storing our 5th wheel which made it crystal clear on where we'd be parking. This is our first time storing our camper and we feel Marcee' is all about customer service. Great job! We look forward to meeting Marcee'

Thank you everyone at Century Storage specifically Angela for walking me step by step through the…read moreapplication process for my unit and physically guiding me on how to properly use they key system when coming in and out of the facility. I feel extremely satisfied with the safety of the storage complex, very respectful staff and great security for your belongings. Century Storage is also VERY clean. I have to also include the manager Michelle, she has such an amazing style, extremely professional and a really great personality. When you come here at Century Storage it just feels like an extended home for you miscellaneous items or a space to store your RV at. That's neat too !

Michelle is absolutely the best! I received a better price on a 10x15 here than a 10x10 in the…read moreclose by locations (all of them!), much better customer service (thank you Michelle), and the hookup on some neat gifts for storing there! (Someone actually acted like they wanted my business!) Michelle went the extra mile. The unit was clean, modern, and convenient. She made the move-in process easy and seamless (less than 15" and I was on my way). Do yourself a favor and check them out. Tell them Cinda sent you.

We needed a local storage unit where we felt like being treated like family was important for us…read morebecause our father had just passed away and his belongings was what we were storing. It was a long day of moving and we arrived within the closing hour and the manager was very kind in letting us unload and even upgraded our unit because we needed more space. A real experience with real people. Thanks Wesley Chapel Storage for all the help. -Your friendly neighborhood veteran.

Nothing but good things to say about Wesley Chapel Storage. I thought the prices were very…read morereasonable (we even got a promotional rate for the first few months). The staff was always friendly...especially Suzanne who I dealt with the most. She always had a smile and would listen to me vent about how much I hated the moving process! Would definitely use them again if I ever have the need.