I am so impressed with their customer service, always polite, clean units, a little older facility,…read morebut clean and manicured. I was shown the unit I was to rent before signing anything, told rates and penalties up front, no surprises! Not had any problems.

Went to pick up a sale item off Facebook and seller said he would let me in. The gate opened and I…read moredrove around looking for the unit. Found it. The seller showed me the item when the bitchy woman came up ranting and raving I had followed someone in and wasn't suppose to be in there without the seller being with me. I DID NOT follow someone in and she argued with me about that and was totally unprofessional and bitchy. What she did was totally unnecessary and not the way it should have been handled. She needs a class in professionalism and how to handle customers. If I was the owner she would be fired. She should spend more time getting the trash picked up from around the place. Maybe that is why she didn't like me driving around because I saw what a garbage dump it was.  I would NEVER rent space in there. It is definitely from outer space. Dirty Worst then Poor Customer Service Bitchy Complaining Unreasonable Confrontational Unprofessional

I love this place. so convenient if you live out in Wesley Chapel. The staff is so friendly, I love…read morecoming in to pay my bill... so I can say hi to Josie!!! She is the best.... always so friendly and I love our chats. But I also like you can pay your bill online. The units are exactly what we need, its clean, climate controlled, and great prices.

I needed a couple of lockers for a short period of time and the team showed me all my options of…read morewhat was readily available. Hilda and Ryan were extremely helpful and got me in and out in under an hour with exactly what I needed. Highly recommended!

Life's has its twists that's for sure.... I was in desperate need of a storage unit that was close…read moreand affordable and Westchase Self Storage popped up in my "near bys" so I headed over to check it out. WOW... Janice is so sweet and friendly. Her and her co worker spent time with me showing me several units that were available and helped pick which would be perfect for me. I was in a bit of a time crunch near the end so she put the lock on for me and I came back to pick the Keys up a lil later. The facility is very clean. My daughter even commented when she walked in about how good it smelled in there. I also had to take a quick restroom break while I was there and it was exceptionally clean, well stocked and smelled great. So if you're in the Westchase area and in need of storage I highly recommend Westchase Self Storage. Priced right, great location, friendly staff and a well taken care of facility!

I had rented a unit here for about 8 months and was incredibly happy with them. The customer…read moreservice can't be beat. The property manager knew me by name and would sign for FedEx packages when they were delivered. If I was still in need of a storage unit, I would definitely come back.

Been with them for over 2 years. Keeping an eye in Yelp. While others are dropping their price,…read moreCardinal raised theirs. Both Years! All we got to show was a new rope to open unit door. Look elsewhere you'll find less expensive

Rented a unit from there for quite some time. The facility is as great the gate worked every time…read moreand I went there twice a day to drop off materials. Valerie was extremely nice and helpful and they're good about calling you if your payment was a day late to make sure you didn't get late fees. I strongly recommend them to anyone.

Clean, well-maintained storage units with friendly and helpful management. The property is clearly…read morecared for, and the pricing is very reasonable!

I had a great experience with them, very friendly , nice people... They waived a late fee for me…read morewhich other places never do. Prices are low and I have nothing but good things to say.

On August 3, 2025, our 2024 boat, valued at approximately $130,000, was vandalized and stripped…read morewhile stored at Safeguard Self Storage in Seffner, Florida. We chose this facility because it was advertised and represented as a secure, premium storage option, featuring vertical pivot metal gates, a 10-foot cement perimeter wall, full surveillance cameras, covered storage, and well-lit grounds. We pay $350 per month for this service (an increase of over $100 in the past six months), under the belief that these security measures would protect our property. At approximately 9:34 p.m. on August 3, 2025, unknown individuals entered the premises through the exit gate. They proceeded directly to our boat and spent over one hour, according to surveillance footage reviewed with the Hillsborough County Sheriff's Office, forcibly working on it. For more than 30 minutes, they used tools to grind off the lock on the trailer tongue, destroying the tongue in the process. The boat was then relocated to the back of the lot, where thieves removed: The entire Yamaha motor and bracket Two Garmin GPS units Steering wheel Motor controls Ignition system and wiring 36V lithium battery Various other equipment and personal property from inside the boat After the theft, the boat was returned to its original parking spot. Despite the facility's surveillance system and staff, we were not notified until 2:44 p.m. the following day, August 4, 2025. Only after we were contacted did Safeguard notify the Hillsborough County Sheriff's Office. Adding to our frustration, Safeguard Self Storage processed our monthly payment the same day the theft was reported. When we contacted the District Manager multiple times regarding reimbursement, we were informed that the company would not cover any losses or provide financial assistance. To date, no stolen items have been recovered. Our boat remains at the facility awaiting inspection by our insurance adjuster. This experience has left us financially harmed, emotionally distressed, and with a total loss of trust in Safeguard Self Storage. Despite paying for a facility marketed as safe and secure, our property was directly targeted, stripped, and left under their watch without intervention or adequate response. I had to give 1 star because it will not allow me to give a zero.

Thanks to Rishi aging my mother came in to rent the unit and have Word for him from waking helping…read moreher to find the right unit close by and made her proses so easy his customers service is very highly recommend and appropriate especially when is has hard time to walk he was so generous to my mom and wake her back to her car to make sure she was OK too know that's want you call customers service at Safeguard Self Storage rishi keep up your customers service level is so good if you need Storage place go see rishi at Safeguard Self Storage.

Dirty and unsafe. Nothing is maintained. The sliding glass doors won't open one day and then won't…read moreclose the next. There is no gate - homeless hang around and walk into the building when the sliding glass doors won't close. Floors are often dirty, the carts are janky with squealing wheels. There is also a smell that started within the last year. And good luck getting in touch with management. There are cheaper, nicer, safer gated storage rentals around. Definitely avoid Prime Storage.

Recently gave this company a rating of 2 because of not being able to reach anybody regarding…read morequestions on increases to my fees. However, Amanda did call me back yesterday, and was very polite and apologized for not receiving my messages and she was able to answer my questions and help me, good job Amanda! Susan

I needed a climate controlled space as I will soon be moving and downsizing. Met with Kathy,…read moretoured the facility and found it clean, secure and the staff helpful! Pricing comparable to slightly better than competitors. Overall, quite happy with Century and it's personnel.

My husband has had his storage unit there for over a year and within the first 3 months his unit…read morewas broken into. We had insurance that covered most of his loss. Than we found out that the cameras were not working. And 2 months ago they jacked up their price almost $40 a month on us stating the greater cost of electricity and upkeep. Funny how an outside unit that does not have electricity. Than they also said that we were not paying the going rate for the unit. No warning or letter was given. I was just told when I went in to pay that month that the rate was increased. I did get a letter a month later though.