When I needed to move, US Storage was close at hand, immediately available, affordable and the best around for quality and hours of accessibility. Like everyone, figuring only to stay a month or two. Instead, three-years-plus later, I am still enjoying the many advantages of my unit. Safe, clean, protected. Only wish I was still in their immediate area, to take advantage of the convenience and longer gate hours (6am to 9pm, every day). To be perfectly honest, I do question their mandatory "protection plan" fee. The clauses of the plan may protect the landlord more than the tenant, waiving rights & protection the law already allows me and charging extra for the privilege. Their competition do not have this requirement, and the plan clearly states it is not a replacement for insurance from a legitimately-licensed insurance company. However, the service and the center itself is top-notch and conveniently located near businesses for emergency needs, like tools or supplies or just a good cup of coffee. Check it out, and ask for the special first-time moving-in deals. read more

I'm not sure if it's because there's more than one, so it's not "mom and pop", or if someone at the top made a quality decision to provide a "service" that exceeds the need. Well that's what happens when you stash your stuff at U.S. Storage. They manage your stuff with efficient and attentive service. Kindness and professionalism are on the top of that. Great hours, even after 6 pm, which comes with a clean restroom on the premesis and dollys, pull-thingys, brooms and such so you can manage when you are meandering around your stall. I like U.S. storage and Patty the assistant manager is totally kind and yet serious about her job. She knows everything, gives good advice about what to rent and keeps us up to date about any opportunities for savings too! Get to know her, she's a blessing! Well that's it! Top of the day to y'all! read more

I had a very positive experience at US Storage. I just rented a storage unit for the first time a few weeks ago from them, and it was really easy and convenient. The whole experience was really a positive one and that was mainly because of Patty, the really nice lady that was working there at the time of my visit. She handled everything with such professionalism, attention to detail and with such a great attitude. I arrived later than expected, but she didn't seem to mind at all. She took the time to make sure everything was taken care as well as making sure I understood how everything worked, like the gate and how to get in, etc., I really appreciated her doing that. She was professional, thorough and just a really nice person. US Storage is very lucky to have such an outstanding employee. I would highly recommend them. read more

Wow just read a review quite different than mine. I have been a customer for over a year and visit my unit multiple times a month. Never have I ever felt unsafe by noticing people hanging around but in fact what I do see is a very inviting and friendly place that is beyond clean for a storage unit (even the restroom) with easy access making my trips much quicker and easier. The manager, Patti,sees you when you come in and often waves to acknowledge your entry which makes it more inviting and personal than any facility that I have experienced. I wrote an earlier review regarding an item I left next to my unit only to have it be there upon my return. Exceptional is the word I will use for my own experience! read more

We have used this facility for more than 10 years, and have always been happy with it. It's very clean, safe and well-managed, in a nice neighborhood on the border of La Crescenta and Tujunga. The front office is staffed by a friendly and helpful employee named Patty, who will go out of her way to make you have a good experience with your rental. The property is not open 24/7, so you have to pay attention to the hours. It is possible to get locked in at night if you stay too late! But it also means that no-one else is going to be able to drive in and out of there in the night and easily steal things, either. So it is a security plus. There's also an on-site restroom available which is spotlessly clean. read more

Not only is this location clean and secure ,the staff here actually care about you and your storage. They have really made me feel that my things are safe here with them. Last 6 months have been a series of horrible events for me. I fell behind in payments. Thought I was going to lose EVERYTHING my kids and I had. Gabby who works through out the weekdays has really worked with me the past few months. The manager Cleo is awesome too for being so understanding. But I did want to let everyone know if you are looking into this place ...Look no further. P.S Gabby honestly you dont know how grateful I am for all you help. Your the best! Keep up the great work US Storage (La Crescenta) Wooooo Whoooo! read more

When i arrived at the Property it was super clean and looked very well maintained. I walked in the office and was greeted by Bobby B, he was anxious and smiling to see me and help me. He asked me some questions about storage and what i would be storing, and we even looked at a unit, he gave me the right size and right fit. He never lost his patience with me, and he even offered me discounts as well. This is a wonderful facility and by far the best experience i have ever had with a storage place, way better then Public Storage, Extra Space Storage, etc. I Highly Recommend US Storage Centers read more

Very clean location and very responsive they helped my find a unit suitable to my needs and help provide help with my move. The you g lady was very sympathetic to me we had a lengthy conversation and it didnt feel like she was renting me a unit i felt like she was my friend and after the hectic mess of having to move from my 20 yr old apt it was nice to know that someone listened and help with my storing needs. And on too of it all i was offered a discount honestly dont mind that they are a little out of the area i was looking for but im glad to know my items are stored safely and secured read more

I've literally had a unit there now for over 20 years! During that time there have been a lot of life's twists & turns for me, but the staff at this location have always remained consistent, professional & very, very helpful! ...I've needed that. They've never hesitated in going the extra mile for me regarding security, safety and whatever other concerns I might have in the moment. Patty especially always seems very helpful & generous with her time. A rare thing these days. I'm VERY appreciative of their great help and consistency over all the years I've rented there! read more

Looked at 4 storage centers in the area and US storage had a good selection of size options to choose from. There wasn't the pushy dangling carrot pitch of, "well... I can't guarantee this promotion rate will be available Monday, if you don't sign up now" as the big beige building people pull every time along with other painfully obvious tactics. Straightforward, clean, safe storage space is what Patty has helped me with without fail. The quality of staff are as important to consider as the grounds when looking at storage facilities. read more

I was recommended to US Storage Centers by another storage facility that did not have the inventory i was looking for and I couldn't be happier. US Storage Centers has a wide variety of units and i feel that the prices are reasonable. The facility is neat and tidy and I could talk to Patty at the front desk all day. I also appreciated that when filling out the paperwork Patty was very upfront about the costs and rules of the facility. I would definitely recommend this storage site to others. read more

I really like having my storage here. I access my unit often so I am always running into the staff. More often than not they have made my day with just their smiles. Pattie took the time when I was getting the unit to get to know me a little bit so now when ever she sees me she'll ask me questions about whats going on and how things are and if there is anything I need help with. She makes me feel welcomed. US Storage Centers La Crescenta is a great facility, staffed by great people. read more

My experience this last month was fantastic, these ladies at the office really help me to decide what size should I rent . They asked me questions about how much extra stuff was planning to store. After they showed me 3 different sizes I decided to get a 10 x 10 , I was so happy their prices are very affordable for this Area comparable with PS, and their customer service was exceptional. They were very patient and very friendly. They really makes me feel important . read more

I have been with this storage facility for 2 years now and i have nothing but great things to say. Patty, one of the employees is the most helpful person I have come across for a long long time. This facility is incredibly clean, and secure. They keep all of their maintenance up to date and their organized staff and office just makes the experience that much better. A++ to Patty and everyone else in this location. Thank you, Andre O. read more

I've been a tenant at US Storage in La Crescenta for over 20 years. They are the finest and most reasonable storage units in the area. The management and staff is very professional , helpfull and curtious. The facility is always clean with very easy access in and out and to your unit(s). I recommend this particular US Storage to everyone. There's a reason i've been a loyal tenant for al these years. Their top notch! R. Griffin read more

To start, the service I received was absolutely wonderful! They treat you like family from the second you walk through the door. The grounds are extremely clean and orderly with plenty of room to drive in a U-Haul with all of your belongings. It's also very affordable, especially for recent college graduates like myself. This may have been the easiest move I have ever had and I'm very happy with my choice of storage centers. read more

We have been customers of US STORAGE LA CRESCENTA for over 10 years. We have been so happy with the establishment. The facility has always been very clean and well maintained . The staff has always been very helpful and professional at all times. Patty us our favorite. She is always very welcoming and there to help us with whatever assistance we need. Thank you US STORAGE CENTERS for being the best storage center ever!!!! read more

Actually, another storage facility that was 100% booked referred me to US and specifically said to talk to Patty. Patty was friendly and helpful in every way possible including ensuring a great rate and fully explaining the security features and helping me calculate the size unit I would need. The units are clean, easy to access and all on the ground level. I highly recommend this place and suggest that you ask for Patty. read more

I have been with US Storage for about 4 years and i have never had a problem with them. The facilities are always clean, no dust. They are secure and available at good times. The security systems there are good too. On occasions that i forgot my gate entry key code, they gave it to me, but asked for verification to do this, which is good because that means nobody can pretend to be me and access gate access. read more