Started our rent at around $120. Over the course of 2 years, rent kept going up all the way to $170 and next month to $195. Like really? In this economy? You jack up the prices even more? Make it harder for renters? We're just gonna finish up this month cuz we already paid for it and then we're out. Adios! read more

We reserved a 10x15 unit here. Its the perfect size for what we need. We made our reservation online and checked into the office for our first experience there. Jennifer went above and beyond to help us feel comfortable and assist us with anything we needed. She made the whole experience easier for us. read more

Absolutely the worst experience ever. DO NOT put your personal property here. I left within a month.

We rented a 10x10 first floor unit for a year. We were very happy with the year we spent here. It's easy to get in and out on the app and we never had any issues. The staff is friendly and helpful. Rafael helped us move out and he was great! If I ever need storage again, I will return. read more

It was my first time renting out a storage space and Corinne was amazing. She made sure I got the unit I wanted for a fair price and took care of all my needs. She made sure that everything was resolved and took the time to help me out even though the place was already closed. You don't see many places with customer service that actual values the customer anymore so I was delighted to meet her and have her be the one to help me out. If you need a storage unit I highly recommend this location and the reason for that is because of the amazing service I received from Corinne. read more

Corinne was amazing and super fast with helping me. Hands down best service and very nice to talk too.

Michael and Corinne have been so helpful and easy to deal with. They are making my 1st storage experience an enjoyable one. LB read more

Different sizes of storages; easy to rent a space online and manage the account online. Overall very satisfied

The People are great, the place is not. There's never any moving carts. I think the entire facility only has two, one of which has a flat tire. So, you arrive there, unload your furniture, look around and no carts, so now you must hand-carry all your stuff through what seems like miles of a hallway maze and it's hotter than heck in there, your sweating buckets, and to top it off you throw your back out for a week. As you lay there, you pray that someone doesn't break-in through the paper-thin walls; as you've seen dozens of sad "patch jobs" in that hallway. Also, better hope that your neighbor does have months or spill something, cause it can easily come into your spot, ruining your family heirlooms forever. I thought public storage was better than this dump site. read more

A WARNING TO CUSTOMERS I rented a unit here to store equipment because I twice had to evacuate my home due to fires last year. I purchased from Public Storage the special lock they recommend for the door. Later I found the unit broken into, ransacked, and my equipment stolen. The lock was still intact! The police arrived and showed me how a crowbar had been used to bend the door latch pieces, enabling the door to be opened, then bent back to make it seem undisturbed. This is a known defect, yet Public Storage does nothing to remedy the problem. BEWARE: THESE UNITS ARE NOT SECURE BY DESIGN. To add insult to injury, Public Storage charged me rent for the entire month of December because I emptied out the unit on December 1. These people don't deserve your patronage. They misrepresent the security of their storage units and take advantage of you to squeeze more money out of your wallet. read more

I've had a lot on my plate since my mom's passing and was very nervous renting a unit. I inherited my mothers piano needed a temp controlled unit to store it in asap. Corinne was wonderful in assisting me, taking care of me, and answering all my questions. I appreciate her patience and kindness. read more

Awesome amazing friendly service. Best deal. Debra was awesome, straight forward, clean units. She deserves a raise. Awesome amazing friendly service. Best deal. Debra was awesome, straight forward, clean units. read more

The employees at the public storage in tujunga have always been accommodating and helpful. Specifically, Rafael and Eli. No problems with the unit, which is air conditioned and fairly clean. Only knock was the rent increase which I was subject to after a few months of renting. They have competitive rates and all renters may be subject to a rent increase out of the blue. read more

Moving and needed storage close by. My realtor suggested Public Storage in Tujunga. The manager, Eli was professional, efficient and made the process stress free. read more

The process of renting a unit was very easy. Eli at the front desk was very professional and courteous. She was helpful getting me setup in the right unit to meet my needs and suggestions for items I might need to make the process easier. I highly recommend them. read more

Storage dump! No moving carts and it looks like many units have been broken into, the units are barely protected from any thieves, no protection from bugs, that will gladly eat all your stuff and if anyone spills and liquid like say, paint, it will easily seep right into your unit. read more

Storage dump! No moving carts and it looks like many units have been broken into, the units are barely protected from any thieves, no protection from bugs, that will gladly eat all your stuff and if anyone spills and liquid like say, paint, it will easily seep right into your unit. read more

1 time Admin fee $22, insurance starts at $9

I'm astonished at the quality of service provided at this Public Storage. I met a few of the staff members throughout the months and they're all so genuine and kind. Shout out to Brenda for 5 star customer service! She got me into my storage unit super last minute before closing. She also made magic happen when I checked out on the first- manager only charged me a prorated fee for the day since my stuff was out by 8pm the night before. I'm very grateful for such a painless moving experience. Thank you!!! read more

moving is the most stressful thing to have to do.i went to tujunga and corrin made it as easy as can be,very nice,helpful.the grounds were kept up and i am very pleased. read more

Brenda was really informative and detailed orientated. She really convinced us that the public storage corporation was reliable and efficient. If you come here ask especially for her. read more

The on-site Property Manager was fantastic. She was very friendly, helpful, and at all times, professional. You had better hope that you never have to deal with Main Office Customer Service Staff (if you are lucky enough to be able to reach them) as they are both rude and heartless. read more

Giving the Public Storage in Tujunga a GENEROUS 2 star review. Upon reservation and arrival I spoke to Debra who was nothing but sweet and helpful. It made me very optimistic about out future with them. However, little did I know, this would be the storage of hell. Not only is the other woman that works there a total bitch to put in bluntly, but the guy who works there is completely over the top. For example. Our 1st month- we pull into the gate's at 842pm. We WERE able to put our code in and get in. Then we drive to our unit (we had our 2 cats with us, bc we walk them at the park) Before we can even close our doors a car comes flying around the loop and high beems us. Next thing you know, the younger woman who works there is yelling saying we can't be there, they're closed... (843pm btw, they close at 9) We had to grab one item from storage, that's it. We would have been out before 9... But she continued to tell us in the nasalliest bitchy voice ever " oh and no pets allowed on the property, you'll give me allergies!!!" then made us leave and followed us out. (my cats were in my car, not walking around the property, the windows were barely cracked and they werent getting out) Second month- we were late for our payment. (Now, if I get any shit for this its going to consist of them saying I'm always late on my payment. Which, I am. And the reason why is simply because I can't physically make the payment till the end of the month. I DID call, and tell them this, and I even asked them if I could change my due date to the end of the month to fix the problem. In which they told me there was nothing they can do because their due date is the first of the month and they can't change that.... Which, is stupid as all hell.) Anywho, I'm late. I can't get into the gate, I go in the office to pay by bill. The guy is working this time. I tell him I need to make a payment because I can't get into the gate. He starts out right laughing in my face and says yeah that's because your late on your payment....... No, really?!?! The conversation continued down this path, and with every ounce I had in me to hold back from saying what I really wanted to, I did and walked away.. The service, hospitality, and kindness of this public storage is by far the WORST I have ever seen and experienced. It gets one star for having the shittiest hospitality ever, and serving a general purpose, and Debra gets a star because aparently she's the only sane one. read more

Debra was awesome, it was my first time renting out a storage unit and she made it nice and simple! Everything was crystal clear and I got a great rate! Cant ask for much more. Will continue to do business with this location because of Debra! Thanks!! read more

They raised the fee for rental after a few months almost 20%. Lured in by a low initial cost, I had no idea they were so greedy. Beware, not a good choice at any price. read more

The girls at this facility are the best. Great customer service, neat units and great deals. I have rented several times myself and I would recommend it to everybody. read more

This place is nice, we got a storage unit for all of our camping and group supplies. Reasonable pricing and awesome help from Mrs.Lidiya, much thanks for the awesome help! read more

So nice and clean. Service was great too. It was our first time renting the storage and Lidiya the lady in the office is so nice and showed us all units we wanted to see and clearly explains all stuff you are wondering including the fee.There is another place near here but here is cheaper and we even had a memorial half price!! :)) read more

The best customer service I have experienced! I have used this storage facility numerous times over the past few years. The manager Brenda has always been most helpful during all of my needs...ie; storage unit size, location and my packaging needs. She is extremely friendly and most knowledgable. Check it out for your next storage needs! She will be there for you! read more

We have used this Public Storage for the past year and a half for a somewhat long-distance move, so it required a lot of back and forth. From the beginning to the end, we always had excellent customer service, Brenda particularly. She was extremely helpful and friendly. The price was fair and we felt our belongings were in a clean space and safe. Thank you Tujunga Public Storage. read more

Thank you Adrian Perez and Linda To!!! You 2 helped me and went went above and beyond. Bother are friendly and caring

Lidiya was fantastic! Communication was clear, she was friendly, the process to rent a space was easy, and she answered every question I had before I even asked it. What a great experience, wonderful customer service. Thank you Lidiya! read more

Very patient employees, customer service was astounding and I've shopped around at different storage places. 2 thumbs up!!

About seven months ago I went to three different public storage places to store my belongings. It's public storage location was the most helpful and the most kind and had explained everything to me and was extremely helpful. Moving our stuff from Canada I needed to fit a semi truck onto the lot and they did everything possible to make it as simple transaction. The employees here are knowledgeable and competent. I highly recommend their facilities R.H. read more

Great location, well-kept and friendly staff. Debra made my visit very easy and seamless to rent a unit. I highly recommend this location if you are looking for a storage location. read more

My experience at public storage was wonderful! Brenda was great. Very helpful, nice, professional. The unit fit all my stuff. I strongly recommend this location. read more

Came to make my payment at this location since I'm relocating. Service from manager Brenda exceeded my expectations. She's wonderful knowledgeable. I am definitely going to transfer to this location. read more

Very friendly service. Property manager Brenda is very professional and goes far above and beyond to take care of any issue presented. She can definitly multi task and gives each and every single person that walks in that door the same treatment. read more

Lidiya was great. She showed me a few units,she was very loyan,dedicated and professional and I was very satisfied with my experience with her. Thank you Lidiya. You rock PS need more employees like her. You are happy to have her. read more

Hi. Prop. # 27341. I made the reservation for the space on line which was very easy and helped decide what size space I needed. The next morning Debra contacted me as to confirm the reservation and to make sure I was going to allow enough time on my scheduled move in day. DEBRA WAS GREAT! She was absolutely thorough upon explaining everything I needed to know about my time, payments, etc. It was a very professional experience with a personal touch. Thank you to Debra AND the rest of the crew there.... they have since helped and provided me with excellent service and a great friendly attitude..... that is ALWAYS appreciated! read more