Ismael provides the best service and communication! He is always very helpful, responds right away when needed and maintains the property. read more

US Storage Centers - Self Storage Near Me - Montrose, California

I like their boxes. Sizes work for me. Friends of mine have used their storage facilities and have been happy with them.

Very greedy company. It isn't the managers fault, he is a good guy. The same size unit 6 miles away will cost me $200 less. They continually raise the prices every few months. It does not matter what is legal or not, it is just what is fair. There are no checks and balances in companies like this one, the prices go up and the bathroom is always out of order. That's strange nothing is upgraded and there's nobody working there except one staff at a time yet the price is 1/4 of what it would cost to rent a studio apartment in Long Beach. . A year ago I needed to cut the lock off my unit due to me losing the keys. They wanted to charge me $85 to use their lock cutter. There is no justification, they do it because they can nickel and dime you like every other business with no other option. read more

My business partner and I just rented a space with Ismael. He was knowledgeable, friendly and the space is very clean. We look forward to storing all our fabulous finds. Thanks again Ismael for being so kind and making it so easy. read more

Great storage location and friendly service. Location is extremely clean and safe. Cameras everywhere :) read more

Ismael in Montrose was amazing!!! he was very helpful throughout the years that I've been here and I will continue using US storage here in Montrose on Clifton Place because I had great service and felt safe and confident that my stuff was being taken care of. Thumbs up for your team Ismael read more

Robert met me at the office. Took time to show me around the facility. He showed me a storage on the 3rd floor and how easy it was to access. He was very patient and knowledgeable. I rented a 6x10 storage. Thank you, Michael read more

I have rented a storage unit at US Storage Centers in Montrose for many years. Let me tell you what is different. First, the security is second to none. Just look inside their office and you will see 16 security monitors alone with live views. This is the Fort Knox of self storage centers. Second, these people are honest. They don't rip you off with add-ons or false specials. It is very clear what you were paying and the access for trucks and other large moving vehicles is superb. Last, there is a guy that works there by the name of Robert. He personifies what customer service is all about. This is something you would never expect at a storage center but is one of those differentiating factors that makes you a loyal, long-term customer. Last time I was at my unit, I worked many hours, carrying items in and arranging them. Robert saw that I was fairly exhausted and without asking, went back to his officeand grabbed a bottle of cold water for me. This guy always goes above and beyond the call of duty. And always with a smile! Take it from me, you can shop all day long for a storage unit and you won't find a better value, more convenience, or better customer service than this center. read more

Ismael is always incredibly helpful whenever I need assistance. He goes above and beyond.

This is my go to spot! If you're in anywhere in the vicinity and need an affordable, clean and most importantly SAFE location, you'll be extremely satisfied with this location. I have used this specific location 3 times in the last 10 years and it's always been a pleasant experience. Prices are the best in the area, access is so much quicker in and out to grab items from your storage. Great staff! Robert is always there and happy to lend a hand and be helpful. No hassle parking with good hours of operation too. A++ I'll be using them again this summer. Thanks Robert! read more

Robert is super helpful, courteous and attentive. Great work ethic, skilled and knowledgeable. I had an issue with my account and he was able to get in contact with the department and my problem was resolved within the hour. Definitely recommend coming to US storage. Their employees know what they're doing and keep the property clean and safe. Not to mention great value. read more

Excellent service, clean units/buildings, Robert explained everything in detail and was super friendly. Thanks again!

This place is clean, very secure, and feels very safe. They have competitive prices. Robert is professional and provides great customer service. Highly recommend read more

OMGosh Robert thank you for assisting me in making my decision in renting my storage unit. You professionalism and courtesy are appreciative. The storage facility is clean and climate cool (surprising) I look forward to doing business here! read more

Awesome service as always! Robert is the best! We will be coming back. Thank you to the crew and the great facility.

Robert was great! Friendly staff and secure building with easy access. Thanks for keeping my stuff safe!

Robert and Ismael were very helpful. The facility was clean and safe. They also have dollies to help with moving your items to and from your storage unit. I highly recommend this place if you are looking for a storage unit. read more

Great service! Saved a lot of money! Robert was amazing! Very clean and well lit facility. Love the pushcarts. Thanks :) read more

Helpful, great service, good reliable and a safe investment. Best yet, good location! Robert was very helpful.

Wow. Robert went above and beyond today. The facility is very clean and the process to rent the unit was extremely efficient. I recommend US Storage very highly. read more

Robert is incredibly helpful, reliable, and overall friendly. The facility is incredibly clean, organized the clientele here is also very friendly. The space is also very easy to find and their hours are always dependable. read more

Thank you so very much to Ismael for being sooooo helpful and caring during a very challenging move!!! It went so much better than I thought because of the employees :) read more

Robert assisted me and couldn't have been more helpful. He got me the perfect unit for my needs at the price that worked for me. What's not to like? Thanks Robert. I would definitely recommend this place. read more

Robert at US Storage in Montrose was super helpful! He showed me the different units and helped me fine what I needed. I recommend US storage. The facility is clean and safe. read more

I love this place! They're excellent at what they do, the units are a great size and well cared for, and they are really rad people. Ask for Robert! He's the best! read more

Very clean facility, excellent customer service! Friendly and knowledgeable staff. Location close to freeways read more

Storage centers have easy access. Facilities are well lit, clean and very secure. Best location in town and quick, easy service. Best storage lockers in the valley! read more

Great service! Robert was very helpful. I walked in and with in 15 minutes I had a storage unit and started moving in. They also have a lot of different size units which was nice. read more

This is a very clean & bright excellent facility. It's easy to get in & move around. Richard at the front is always helpful & nice. I would use this place again for my storage. read more

Received Customer Service from Robert, facilities are clean and secure. My sister left her keys to her storage and we were kind enough to help unlock it read more

Clean, safe, kind and oh so convenient... Everything we needed! Thank you! Robert is awesome and so helpful. I would recommend this place to anyone. read more

Their 5 star rating is a SCAM. They coerce the costumer into giving a 5-star rating by telling you they can give you a free lock. That should have been the first clue at their lack of responsibility. They lie and never get back to you when you call regarding any matter, urgent or not. I closed down my unit because after 2 months, they increased my rent by over 150 dollars when in the contract said it would not happen until "around the 6 month mark." When I vacated the unit, they promised I would receive a refund and as it turns out over a month has gone by an yet they have not done anything about it. Ismael lied about the process every step of the way and Robert lied about getting back to me many times. Their central costumer service center lacks in being able to pass on urgent matters and messages to the appropriate people and their escalation is a joke. I now had to get lawyers involved to get the money they owe me back because they do not do as they promise or tell you they would do. Do not do business with this establishment, they are horrible. read more

Helpful staff! Clean and well lit facility! Easy move in process as well!!!! Robert was a pleasure to work with!!

I found this location to be clean and well maintained. Robert the Assistant Manager was extremely helpful and very professional. He was able to answer all of our questions as they came up. read more

Some units leak badly. We have had one unit for a couple of years with no problems. Recently we rented a second unit while getting ready for a move. This unit has an outside wall. This week it rained, and when we went to the unit today we found at least a cup of water caught in the folds of a plastic bag around one of our boxes. Other boxes had water stains. The staff were helpful, and gave us new boxes to move our stuff to, but their main advice was to take pictures and file an insurance claim. I didn't get the sense that anyone thinks leaks are a problem that should be fixed. If you rent here, I'd suggest insisting on an inside unit -- one that doesn't have a cinder block wall. When I originally rented this unit I was in a hurry, and ignored the outside wall. My wife saw that the wall had white markings that looked like minerals left from water. She wanted us to move to a different unit, but I didn't listen. That was dumb -- my mistake. read more

US Storage Centers: What a place to be to trust when needing storage. My questions were answered immediately! Was always a pleasant experience when I needed to get in my storage unit. The music in the background is always uplifting and doesn't make it seem to daunting when I need to move a lot of furniture. Also when I was there, it was always well lit and they always seem to have an extra dolly if I forgot one. Would recommend read more

Robert was very helpful in helping us get a storage last minute. We get very secure and at ease. We highly recommend this storage company.

Robert was super helpful and explained everything clearly. Very secure and easily accessible. Thank you!

We rented a storage unit from US storage for a little over 2 years and it was the best decision we have made. This place is clean, Ishmael and Robert have always been accommodating, and making payments are very convenient. read more

Great location with a very friendly staff! Perfect for storage needs right in the neighborhood.