I was looking for a storage area in this part of town. Scheduling and appointment to view the unit was a piece of cake. In and out in a few minutes that included the reservation and pricing. Pricing here is very competitive and fair after comparing a few locations. Signing up was just as easy which you can do on the spot, online or on the phone. Definitely a good place to store your items since this neighborhood is safe. read more

This place is clean and quiet I moved in $89 as promo and $104 then regular pricing after that. I ended up getting a second unit while things were being worked on at my house... after the first few months of being there it was the consistent letters of price increases almost double with every letter... $100 more per month each time. While online pricing was way below what they are asking me to pay. Thankfully I do have a place to move my items back to at this point but beware they will squeeze you for every penny they can until you reach a breaking point. Moving in and out can be costly so I wanted to warn possible new renters read more

Had a unit here. Price increases were outrageous. Within 6 months they increased the rent by 43% in two different price hikes. Go somewhere else, not here read more

US Storage on Lowell rented me a 10 X 10 unit but in the fine print it turned out to be 2 adjacent 5 X 10 units. I damaged my Indonesian wooden frame 8 foot long sofa turning it on its end to wrestle it through the small roll up door. When ai needed to down size, the units were "bonded" and I had to relocated to a unit that was rented singly down the aisle. After one full year in storage, the price on my approximately $150 dollar a month unit was raised by $79 dollars to $222 a month. read more

This location is amazing. Melissa has been a huge help to me. Contacting her boss and saving my storage from going to auction by letting me have more time to pay. I can't say enough about her dedication to her job and customer service. Thank you so much read more

Worst service ever! Rudest staff.. they think they own you. Do not go here! They talk down to you, give you attitude.. horrible. Glad to be out! read more

ABSOLUTELY THE WORST EMPLOYEE/MANAGER!!! Do not get a unit here!!! Trisha, the new manager, will harass you, attack you on your way in and out while interrogating you on why you're there, has a rotten personality, zero customer service, and a overall negative vibe with a degrading eye roll. This is very unfortunate, because we've had a unit at this specific location for years, and after today's harassing attack, we are forced to relocate all of our stuff somewhere else. Do yourself a favor and stay away from this storage rental space!!! read more

Melissa and her manager are terrific! I lost the key to my storage and they worked long and hard to get it off with no complaints and stayed cheerful and funny throughout what turned out to be an arduous task! Look after these workers US storage! They are gold! read more

Beware of this location. There are a lot of homeless and sketchy-looking people in the area who seem to camp out and wander through the facility. They also do bait and switch pricing. They'll offer cheap prices on units then once they have you as a customer, they keep raising the price to well beyond what other nearby units charge. I rented from them for a while then found a much nicer and cheaper unit elsewhere. read more

Read this first: From my experience I recommend that anyone seeking storage look elsewhere. From my experience from the start: dishonesty is a constant. I was a customer for a short period, so it is clear one could get embroiled in very costly problems should you have a larger unit or units and or for a longer duration. Initial quotes/reservation prices are not honoured once you arrive at the facility. Staff members are evasive, and or dishonest in a effort to obtain a much higher rate or add charges. I should note here there are no account numbers on the paperwork. Most important: Once I closed my unit, I was not given release documents and told "we will email it to you". That email never came. Over a month later, I received a large bill for an additional month, plus other charges. The company is patently dishonest : it is impossible to speak with them about error on their end. In an effort to resolve, I was stonewalled repeatedly. Managers have failed to respond whatsoever. read more

The worst storage company in the area. When it was a small business and owned by a local person it was a terrific business. Safe, reliable and clean. When US Storage took it over they fired the staff and started changing things. Three months later I found a leak had entered my unit (I had been a great customer for over 9 years). This water leak was next to the elevator and no one else had damage. I had several boxes of vintage irreplaceable items and when opening the unit it smelled of severe mold. I had the manager come and document the damages. They uploaded the pictures and filed a claim. Then they never called me back. I called several times and they have not called me back. It's been three months. read more

Just started a storage with them today. Karen Bower was very nice & friendly. She showed us two storage spaces that were the size we needed and we choose the one that best fit our needs. Thank you Karen read more

After looking at numerous locations I decided to go with US Storage Centers. They have a clean facility and units are drive up! No Stairs!!! Robert was very helpful and helped us lock in our deal! read more

I stored items here for multiple years, absolutely loved it. Staff was so kind and facility was ALWAYS clean. 10/10 would recommend. read more

Eva was so helpful and informative with my storage inquiry. Great customer service.!!

Great facility and great, friendly staff. Highly recommend this place for storage needs. Great incentive plans also. Thanks USSC read more

I have rented a 10 x 10 for over 13 years and a of yesterday I went to get something and I noticed my lock was different and my key did not work . I went and checked at the Front . the lady said they did not change the lock so I went back and sawed the lock off and when I opened it up I was ROBBED they stole My collection of Guitars / Banjo . Bass . and several amplifiers , Microphones /DJ mixer . TV . along with lots of other things of Mine . Iam sick to my stomach . DO NOT RENT FROM THIS FACILITY ITS NOT SECURE !! read more

I love the customer service here! Eva was such a huge help giving me information I needed! Would definitely recommend friends and family!

Kevin was amazing and so helpful as we picked out our first storage unit! Facilities are clean and the property is big. Highly recommend!

Clean and easy access facility. Great location right off the freeway. Very helpful and friendly staff. Overall a great experience.

I chose this storage center because they are close to my house and they got very good Yelp reviews but so far I am not impressed. The units are very expensive compared to other storage places like Public Storage and they are not clean. My unit has a big, wet, gooey stain the corner of it. They tried to run the credit card I had originally given them but they said it did not go through. No reason why - it just didn't go through. So they just kept calling me over and over and over again. I work a lot so it is very inconvenient for me to keep answering phone calls from a robot. I finally spoke to a person and later that night I dropped in the security slot a new authorization form to charge a different card which they lost and never charged my card. Now they have charged me a late fee. I was told that I cannot get the late fee reversed even though the lady finally found my form in the wrong location that I had dropped off a week earlier. So I was forced to pay the late fee. Then I was told I need to wait a whole week to call back on Friday and talk to the manager, Cleo because only she can reverse the late fee. Customer service here is severely lacking and all the employees seem pretty incompetent so far. The only employee that seem to know what she was doing was the one who signed me up for the storage unit in the first place. Sadly I have not talked to her since I rented. Would not recommend. read more

Beware! I set up storage here about 5 months ago and all of a sudden I get an email that my rent will go up close to $76 (so from $213 to $289) a month which was ridiculous. No warning, no reason, just a straight up raise in price. They don't do contract or any type of lease either so they raise the rent anytime they want and a pretty big jump. You also have to pay for a protection plan of $12 a month included in this price. So when my monthly price was raised I called to talk about it and was told a manger would call me but a manager never called or reached out to me about this experience. So I had to drive down there and speak to someone which didn't give me a reason to why they raised the rent and pretty much told me do I want to stay or would I be cancelling. Of course I cancelled. I'm giving an extra star only because the place is clean and organized so I'll give them that. But customer service is poor, communication is poor and be careful with there rent hike in price all of a sudden because for me it was a high percentage. read more

My mom and I were moving out, and saw this place. I went by and spoke with Eva, she was very helpful and informative. Answered all my inquiries regarding on prices and letting me know my stuff will be fine and secure. Thank you for your help Eva. read more

I had a great experience with US Storage (in La Crescenta, CA) moving in, but after only a few months they raised the rent. When I paid the old amount but was late with the increase amount, they hit me with a late fee of $47, nearly double the increase amount, and after being only ten days late. I tried to call but the "manager" could not be located and never returned my calls. Only after pleading my case with an assistant manager they finally reversed the late penalty. A few months later I was able to move out on August 1. As of August 20, I'm still waiting for my refund, twice as long as they waited before charging their late fee. These people are to be avoided it at all possible. Customer satisfaction is a completely foreign concept to them. read more

I would highly recommend US Storage Centers. I called on a Saturday for availability of a small space and spoke to Cleo who was SO helpful. She asked me to come and check out the available rooms, and on the same day gave me a great discount. It was very fast, easy, affordable, and the customer care Cleo gave made the whole experience so wonderful. read more

This is my first time using storage, so I don't know how big was each size and how it works. Kevin was really friendly and welcoming. He explained every single thing that I should know about and how big each size of storage was. I would highly recommend this storage and I will use it again!! read more

I wasn't really sure how the process worked and what size I needed, Eva was very helpful and got it all figured out!

Great location and Gabby is wonderful. Extremely clean facilities. I definitely recommend this storage center!

Amazing service from Patty! Very friendly, very professional, and very efficient. Everything was explained in detail, we got a unit and filled it same day. Wonderful! read more

We came to US store center and we received great help from Cleo. She helped us find the right stored that fit our needs at a reasonable price within our budget. The storage units were in great conditions. Plenty of security and great hours of operation to access our unit 7 days a week, late hours as well. We're looking forward to moving in! read more

Cleo was so much help she set us up with an amazing storage units with all the important information we needed!

Very helpful and nice management. They have a free moving truck and a special for this month. Cleo gave me options to save money.

I've shopped around looking for the best storage facility in the area, and was lucky enough to stumble across these guys! The facility is SUPER clean, well maintained, safe, friendly staff, and easy to access (great access hours!). I find it important that the facility where I store my things be clean of rodents and even bugs. I never want to take a stored box home from storage that contains either! I never worry about my stored items at US storage...they are a great facility at a great price! read more

Have to say the facility is very clean, easily accessible and convenient. The manager, Patty is extremely helpful, efficient and very kind. I definitely recommend this location. read more

I used US Storage Centers for a transition during a move and this facility has so much flexibility for a variety of needs. Kevin was so helpful every time with our needs and made everything easy and saved me a bunch with promotional offers they provided. I would highly recommend for anybody looking for storage with ease and friendly service! read more

Great storage and prices! Clean convenient and hassle free! Awesome service! Kevin is awesome! Would definitely keep coming back!

Robert at US STORGE is the man!! He made the transaction stress free and went the extra mile to get us in. Thank you Robert!

Robert and Cleo were excellent and made sure I had everything I needed. Great and fast customer service here. I definitely recommend us storage to anyone who needs a place to store anything. read more

I have utilized this Us Storage facility for nearly 2 years now and highly recommend it! Patty B in the office is extremely helpful and professional. Her thorough detail to the business and company was a selling point for me. The units are kept very clean and immaculate, with a perfect unit temperature so that all my belongings were kept at their original color and condition. The safety gate with a personal code kept my belongings safe and I always had the feeling of cleanliness and safety while on the premises or off. If I am ever in need of storage space again, Patty and US Storage will be my first choice! read more

This is a great facility and Kevin was very helpful. He explained everything and made sure it all went smoothly. Great service! Well Recommended !! read more