The customer service was the best. Got a 2nd trailer on same spot because it will fit. Just had to bring in the registration. Very happy. Ana got me in and out in about 10 minutes. Very fast customer service. Made me leave very happy. Highly recommend. read more

I have used several various storage facilities over the years. I felt like this was the first time where management actually went out of their way to accommodate my needs. From pricing, to how close the unit was to the elevator, they were on it. Benson and Ana were both really great on several occasions for customer service. This is definitely my new go to storage center. read more

Benson was so great to work with! Great customer service, the property is safe, clean and climate controlled. I recommend choosing them for all of your storage needs. read more

My experience with this storage had been great so far. The staff have been really helpful. When I signed up for the storage, for example, I realized that I requested a size that was too large. When I asked if they could switch me to a smaller unit that was cheaper, they switched me happily and immediately. They were very helpful and accommodating. I recommend this storage facility for sure. read more

The girl at the front desk was very helpful and friendly. I am not sure if I will go with this place specifically. Still in the shopping around stage read more

Took away one star not because of the team at Aviation but because of the call center whom we notified right before getting there that we will be arriving in 15 minutes. Unfortunately the office was closed when we got there and we couldn't get in. We had to return later in the day to complete the deal. This is completely the call center's fault as they forgot to inform us that the local office will be closed for staff meeting. Definitely not happy about the mishandling of our case but the local team at Southbay, Benson and Jolene, restored our impression of the company by providing top-notch customer services. The place is super clean and in a safe neighborhood, we are more than happy to leave our RV there. We will definitely recommend this facility to our friends. read more

Benson is fantastic!! So easy to work with...excellent customer service. Clean secure facility

Benson was very professional and willing to answer any questions we had. He also gave us great options for storage needs. The facility is clean and very secure. The prices were also ideal for our budget. read more

Benson is very helpful. Great service!!!

It was very clean place to park my vihicle. It just 6 miles away from LAX. So I moved to find something closer. Though I regret of moving out. I should have kept it. I was only paying $90 for my parking space.I wish to get the same price back.Hopefully they will offer it again. read more

Excellent place - Benson was easy to work with and got me exactly what I needed.

These guys are the best. It was very easy to get in. I ran into some money troubles and the whole company worked with me so I didn't lose my stuff. I am super happy I went with them and I continue to be a customer read more

This facility has everything to offer - excellent customer service (Benson II & Jonelle), clean and air conditioned, easily accessible, great security, flexible hours and is located at a prime spot. Definitely recommend for all your storage needs!! read more

Benson is the best. From the time I set up the unit over a year ago to now, he has always been helpful. The site is clean and secure.

I am very happy with US Storage on Aviation blvd. they had my back with my storage needs that met my budget. Benson was super gracious, considerate and knowledgeable. He was the best! The storage facility was very clean and easy to get in and out of. I appreciate the standard of business and customer care a great deal. read more

I have worked with the storage center before with my other trailer and a couple of storage units. They always give 100% helping everybody that comes through the door. Thanks Anna for all the help you did, and your professional service. read more

Benson and his team run a great operation. The storage facility was clean, easy to find, and conveniently located next to the 405. The area seems very secure and safe as well. I was able to prepay rent for a few months for an additional discount. Ticks all the boxes for my storage needs. read more

Benson the property manager was so efficient, knowledgeable, and great help! Excellent customer service. Highly recommend!

The facility is clean and the staff is very professional. The property manager Benson really came through when I was in somewhat of a tight spot. His compassion and willingness to help really made a world of difference. I will definitely refer anyone with storage needs to give Benson a call. read more

I would recommend US storage to any of my family or friends because they have a very clean facility with very helpful and professional staff. Benson, the manager is knowledgeable, friendly and efficient and helped me through the whole initial check in process in a matter of minutes. Keep up the GREAT JOB Benson! read more

Benson is a great property manager, professional and very helpful. Storages are very clean, bright and conditioned. Very reasonable rates and easy access. read more

I just rented a spot at US Storage Hawthorne location. The property mgr. Benson made the process as easy as you could ask for. US Storage is lucky they have a guy like Benson working for them. read more

Benson is wonderful manager at the US Storage Hawthorne location! I cannot say enough kind words regarding his professionalism. Thank you Benson! read more

Benson with Us Storage Centers in Hawthorne, CA was fantastic. He helped me to pick out my unit in a fast and timely manner. He also looked to see what unit was the best rate possibly. I highly Recommend them for anyone who is looking for a storage unit in the South Bay. read more

Working with Benson was quick and easy! The prices are affordable and the facility is clean and very secure! When I came to rent the unit, I was in and out in half an hour. I'll update my review as the months go by! read more

Have been a customer of US Storage for the past 5 years. Facility and Management are outstanding. Clean facilities with great options no matter what we need. read more

Great facility. Clean and secure. Extended hours make it easy to access. Benson is a great manager and very helpful! read more

Benson is the best! Not only is he incredibly kind, but he is thorough and explains everything clearly. Close to the airport and they offer great deals. read more

Benson was great to work with. Facility is clean and appears well maintained. We have a climate controlled unit, which isn't common in storage units. The signup process went well. We'll see how the year goes. read more

Benson was great! Called the day before arrival and had the perfect space the next day. Facility is clean, well laid out, and there is music in the hallways! It was just what I was looking for. Will rent again and recommend to friends. read more

Benson makes it easy to choose US Storage Centers among the many choices out there. His customer service is outstanding and you can tell he cares the minute you walk in the door. Thanks again Benson! read more

Great location and Benson (the manager) was extremely helpful. Would highly recommend this US Storage location!

Wow, what a beautiful office space so clean with such friendly attendants. As I walked in I spoke with Jolene very friendly and helpful. I also met Benson the property manager who was so gracious and professional. Thanks for your help, Donna Fauscette A -1Forklift read more

Great service, fair pricing and nice people. If you need storage, this is the place. I disagree with a prior review that they require 30 days notice (maybe it has changed, but not my experience). read more

The Manager (Benson) is very accommodating and made the process of renting a unit very easy. Would recommend.

I had a great experience as I bought my moving supplies. The store has a wide variety of things you may need for your move and at a reasonable price. The staff is friendly and very helpful. If I need anymore moving supplies this will be the store I go to. read more

The best storage company! I completely trust US Storage Centers! I have stored Motorcycles, Beds, and important items here for many years. The customer service is great and they are very secure. They use renewable energy and have a clean office. Great experience and good location! Jolene at the office was very helpful, thank you read more

Customer Servie has not died esp at this place ... so so so helpful and friendly and professional and made things so simple and easy. I will def use them in the future . I did a lot of research before picking them so was totally happy with my choice read more

Great facility! Jolene was very friendly and very helpful! She gave me a tour and helped me find the exact size I needed. Since I was a first time renter I had a lot of questions and she was patient and able to answer all of them thoroughly. read more

Benson and team has always given me excellent customer service! I have been with them over 3 years! Love US Storage!!