I've received dozens of packages from this location and they've always been great. I live in an…read moreapartment complex that's probably kind of a pain to navigate, but they always bring my packages inside for me and leave them at my apartment door. Most other carriers don't do this, but it keeps my packages safe and dry and it's a small extra step that I appreciate. Also, as long as my packages manage to make it to this hub intact (as in, as long as the clowns in Shrewsbury don't destroy them before they make it this far), they arrive at my door reliably and in one piece. Thank you for your hard work.

UPS distribution facility is 2 blocks away from my address. So my address should be easily found…read more Package was claimed to be delivered to me from Ebay seller on 4/14/26 at 10:36 am receiver stated Kittmer.Clearly not my name and no one by that name in my building. WhenI complained to UPS the automated said 8 days to trace. I requested a representative who said it was the fault of the sender who put a bad address on the package. I asked how could that be possible when UPS claimed delivery at my address so correct address and how would that be possible when the sender has my correct address on my account with them? The Representative suddenly pretended he could no longer hear me on the call, because he was caught in a lie. I had filed a missing package claimed and suddenly that was canceled when the system had said 8 days. The reason fir canceling could not reach receiver. There is no one named Kittmer at my address as a receiver. UPS most likely destroyed or stole the package. Now I have to wait two more weeks to get the items again. I have had problems with UPS not giving me enough time to answer the door and running off. Then you have to going up the items at the distribution center who is quick to send items back to sender. I have had them falsified three attempts without making one. I bought a maching bed set that was all embroidered on a holiday close out sale. At the facility was a blind ome eyed attendant at reception that made me find my packages as he could not see. No one told me there were 3 boxes. I found 2. The UPS sent the 3 box back to the sender when I asked the sender where the missing items were that they confirmed was a third box. I asked if I could get the seller to resend the returned box. They said it went fo a location where they had no access and when the close out ended there were no more of the same items to be had so I lost out due to their incompetence. I had to contact UPS around Christmas looking for a package that had been sent back with no delivery attempts. The manager who got on the telephone was rude and swore at me saying F U. I contacted corporate who pulled the call and fired him. This is the sad deplorable state of UPS as a courier. I refuse to use them but vendors do not give you that option. F for Forget them for any services. They have mysterious fires of freight trucks where they claim all packages lost but I can bet the fires are a cover for stealing freight and selling the stolen merchandise on the black market whilw pulling Insurance Fraud that no one questions because they are a big company. They are so desperate for workers that they put anyone behind the wherl. I had a hit and rhn by one of their trucks. I had to chase the guy who left the scene of the accident and was in the next city before he stopped. He gave me a liquor i d made to look like a MA license because he had no license. When I took him before the DMV the hearings officer was biased and defensive because the driver got a lawyer to come there who got him a new license to cover what were crimes. You can not get anyone on State level even to give proper company insurance and licensing information with the state. It all says stay away from UPS

Simply the best,Better than all the rest! The package store handles all of my mailbox and shipping…read moreneeds. I fully trust them with my important mail and parcels with no worries. They have a very efficient staff there that actually cares. I never have problems there. It's easy to connect with the owner when something needs special attention. Their pack and ship service is the best! I was lucky to find them.

VERY reasonable to ship an accordion to SC. (With packaging and insurance.) And a great job. The…read moreperson at the counter was really nice, and not at all impatient. Convenient to me location, too! (My office is now in Southampton.) He said that they ship a lot of musical instruments out of here. If i went to that other UPS store the packaging alone would have been double the price. I'd highly recommend!

They are an Amazon return outlet. 12 people in line and only one person taking returns. Not that…read moregentleman's fault , but manager was not interested in fixing the problem when questioned about it.

Might not mean anything for the store, but the amazing lady that worked the Amazon counter that…read moredonated the packing peanuts for my daughter's egg drop project you were the absolute winner of the day!!! Thank you for putting the smile on her face!!

UPS is a company who will lose your package and repeatedly lie to you about when you will actually…read morereceive it. Laughably useless customer service. If you want to ship something, use anyone but UPS.

Lazy. Cant say anything else. Ordered an iphone through amazon that was supposed to be here today…read more Paid for the fast shipping. Said it was out for delivery today. Nope. Waited all day, nothing. Delayed until tomorrow. Try to call them borrowing a friends phone, they aren't open, ZERO customer service on the weekends. Nobody to call so i can simply schedule a pick up because im not far, i used to work there!!! Cant call until monday... but guess what? Monday is a holiday, MLK day and they wont be delivering anything or taking any calls on monday either !!!! WTAF UPS YPU GUYS ARE HORRIBLE. I NEED MY DAMN PHONE BEFORE F*CKING TUESDAY!!!!!!!!!!!!!!!!!! DonttEVER ship through UPS. You are literally better off driving to pick it up directly from the seller yourself. I couldve literally scheduled to pick this up from the seller in New York and had this by today if it weren't for UPS. Literally useless mail service. How tf are you not going to take calls AT ALL on weekends????? JUST LET ME SCHEDULE THE DAMN PICK UP.

It's perhaps unexpected for you out here that I am reviewing this but then again you have to see…read morethe whole picture before saying anything. Okay in ways it has some stuff like coffee, food, lottery, alcohol & even printing/shipping capacity & this is an asset if say (my case so) you have to make copies of your ID for tax purposes so you can mail out & they even got it plus they show you what they've done so you can tell them if okay or not but they will make sure it's right & properly done. My case was low cost & even if you have to pay a slight fee for a card nevertheless no complaints from me & they even sent a text with receipt in so you can mark on your statement. Now you know.

From the owner: We are rated the most trusted store, serving in neighborhood from more than 40+ years and people…read morealso called us “The Purple Store”. Now we are part of Shipping Industry and also offer all the services offed by Post Office(Shipping via FedEx, UPS, USPS) with more convenient way. Now also selling BEER & WINE. So, no more stand in line and west your precious time. We have unexpected addition of beer and wine sales, we offer an ever-evolving range of convenient services to meet your needs. Offer daily necessary items like milk, bread, eggs, fresh cheese, frozen items, all kinds of drinks, home grocery, chips, candy, always fresh coffee at affordable price. Offer full lottery & tobacco products (like cigarette, chewing tobacco, E-Cig). We are authorized pickup center for Wish & retailers of Lycamobile. We also offer affordable ATM services. Now you can buy any Crypto currency at our ATM machine at very low fees. In addition to this, our customer service representatives are very friendly and cooperative. Offering new services… Shipping domestic & international via UPS, FedEx & USPS Full printing solution for individual & business Faxing & copying services for individual & business Public Notary Passport photo & processing services Reliable document Shredding Service for individual or business. For our customers' convenience. Accepted payment methods… EBT All major credit & debit card Apple pay Samsung pay Cash App

I couldn't be happier with the job Agawam Pack and Ship did sending a Bose sound system to my…read morehome. They padded and packed that thing so that it would have survived a nuclear attack. (Slight exaggeration). I didn't have the original packaging, so they wrapped it in 3 layers of bubble wrap, built a box around that and wrapped THAT in several more layers of bubble wrap liberally securing it with about three rolls of packing tape per layer, (Another slight exaggeration). It did take me about 15 minutes to get it unpacked and it was in perfect condition. this was a legacy from my sister who passed away so it was a lot more important to me than just a sound system and I was very grateful they did such a great job. Given all the work, supplies, and the high cost of shipping anything, I thought their prices were very reasonable as well. Highly recommend!

A hidden jem! So extremely helpful and reasonable pricing…read morefor packing. Very friendly and helpful

Great experience! They were super thorough in the weeks leading up to the move, making sure to call…read moreme and ask detailed questions about the furniture I needed moved and triple confirming the date and time with me. Kyle is an absolute gem of a human, works super hard, and can teach you to hold open a door with a nickel my service even ended up costing less than the quote!

Professional, Courteous, Efficient, Patient! I recommend A To Z Moving for all moving services…read more They sent a team of young men. They did not smell like marijuana. They did not smell like smoke. They were a strong coordinated effort. Hiram, Daniel, Jay and I can't think of the other young man, made the brand! Thank you all!!!!

these guys suck donkey!!! a bag of rocks can deliver better if i were you id avoid this service bc…read more like another reviewer had the same problem. i ordered something and i didn't expect it to be delivered by the worse delivery service (fedex) in the entire world left my package at the wrong apt luckily the fn cold didn't damage it . not to impressed. avoid!!!! fedex. get your item delivered by ups!! ups is the goat 100%

I would give o stars if possible. Tell me how this makes sense. I am an ebay seller, who packages…read moreall shipments properly. I always use usps because i never have problems with them, and the one time I did they refunded my damaged package after I refunded the buyer. So this buyer chose fed ex, i drop it off at a walgreens for fed ex package pick up for them to send. They absolutely mangled the package and destroyed the item my buyer bought. It was properly packaged and labeled fragile, I filed the claim all my proof of what it looked like in perfect condition and the damage from the pictures the buyer sent me. How do you destroy a package and deny a refund. SCUMBAGS!!!!! Never use these grimey maggots. almost $20 shipping fee $45 item refund, taxes of $12.99, what does fed ex do. Deny my claim with all my proof, and I'm out almost $100 because of incompetence. There has to be a way to get my money back.

Bought an Ariens platinum snowblower in October 2022, used only few times over the past winters,…read morethis year 2025 started it for the first snow, made 3-4 passes on the driveway and there was a loud noise and it stopped working, unable to start it back up. Called Taplin, they were able to pick it up the next day. Eric called after checking it out and the said the motor was blown. Of course was 2 months out of warranty, he said would call Ariens and see what he could do. Because of Eric's perseverance they replaced the motor, at no charge to us. Our heartfelt thanks to Eric, and to kudos to Taplin for having such a dedicated person on their staff.

Great experience On…read moretime, reasonable price and quick turn around Easy pick up and delivery